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Qualtrics acquired – SAP’s high priced bid to solve customer experience
"SAP just poneyed up $8bn for Qualtrics, a company that provides analytics in the customer experience space. Does it make sense? Well yes - but only if companies actually care in the first place."
analytics  planning  and  data  analysis  crm  customer  experience  service  management 
19 hours ago by jonerp
What Americans Don’t Know They Just Lost – Eudaimonia and Co
"Let’s take those one by one. They live three to five years longer than Americans. And American life expectancy is falling by a year every year, while European life expectancies grow — so this gap, three to five years — where will it stop? My guess — and it’s based on countries who have collapsed into autocracy, like Russia, in ironically similar ways to America — is around a decade or so. Then there are richer lives. In America middle income is flat — and it has been since the 70s. Hence, the middle class is shrinking, since costs have risen through the roof. But in Europe middle classes have grown, and incomes have risen. And when we look at life in Europe, it’s a much happier, gentler, saner exercise. Europeans aren’t shooting each other in schools, no opioid epidemic is ripping through their towns, there’s no skyrocketing suicide rate."
countries-united-states-america  politics  people-umair-haque  analysis 
2 days ago by daguti
Parkinson’s UK takes battle for a cure to the cloud with Snowflake Computing
"Director of Digital Transformation Julie Dodd believes that a joined-up data approach could hold the key to tackling the neurodegenerative illness once and for all."
analytics  planning  and  data  analysis  digital  enterprise  in  the  real  world  transformation  -  frictionless  future  of  work  productivity 
2 days ago by jonerp

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