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Facebook’s Virtual Assistant M Is Dead. So Are Chatbots | WIRED
Few expected that voice assistants like Amazon's Alexa and Google Assistant would thrive and text-based chatbots would become a punchline. Betaworks’ accelerator, which the company says was designed as a one-off, has moved on to other themes. Kik pivoted to blockchain technology. And now Facebook says it will shutter M, its buzzy full-service virtual assistant, on Jan. 19.

In some respects it’s impressive that Facebook kept M running as long as it did. Despite the hype, M, which lived in Facebook Messenger, was presented as an experiment. The free service was only offered to 10,000 people in the San Francisco area, who used it to do things like book restaurant reservations, change flights, send gifts, and wait on hold with customer service. For those that had access, M was a fantastic perk. But for Facebook, it was a cost center.
chatbots  bots  fb 
13 hours ago by paulbradshaw
In defence of the chatbot – Global Editors Network – Medium
We caught up with John Keefe, bot developer at Quartz; Eduardo Suárez and Miguel Eduardo Gil Biraud from Politibot, a chatbot platform that was created in 2016 for the Spanish elections; and Philipp Naderer from Austrian public broadcaster ORF who created the Wahl-bot for the Austrian presidential elections — all to get a better idea of where chatbots stand in early 2018, whether newsrooms should invest in them, and how to make a chatbot live up to our expectations.
bots  chatbots 
13 hours ago by paulbradshaw
Examining Trolls and Polarization with a Retweet Network
This research examines the relationship between political homophily and organized trolling e orts. This is accomplished by analyzing how Russian troll accounts were retweeted on Twitter in the con- text of the #BlackLivesMatter movement. This analysis shows that these conversations were divided along political lines, and that the examined trolling accounts systematically took advantage of these divisions. The ndings of this research can help us better understand how to combat systematic trolling.
trolls  twitter  russia  trump  bots 
yesterday by igbrown
Philip K. Dick and the Fake Humans | Boston Review
The world that the Internet and social media have created is less a system than an ecology
philip-k-dick  donald-trump  fake-news  propaganda  bots  literature  science-fiction  social-networks 
6 days ago by jbrennan
Our Wedding Chatbot – Chatbots Magazine
I came to the realization that a bot was the perfect solution for the flood of wedding messages.
bots  post-mortem 
6 days ago by lorenzck
Michelle Midwinter on Twitter: "Just a snippet of Just Eat’s response to my receiving unsolicited messages from the guy who had just delivered my food. Nice one Just Eat!… https://t.co/649W7Zq4Sq"
Just a snippet of Just Eat’s response to my receiving unsolicited messages from the guy who had just delivered my food. Nice one Just Eat! Apart from him using my number in this way surely being in breach of privacy laws etc, they don’t really seem to take it seriously do they??
bots  fail  social-networks  food  delivery  futureofwork 
6 days ago by dancall
Dan Grover | Bots won't replace apps. Better apps will replace apps.
Lately, everyone’s talking about “conversational UI.” It’s the next big thing. But the more articles I read on the topic, the more annoyed I get. It’s taken me so long to figure out why! Conversations, writes WIRED, can do things traditional GUIs can’t.
readinpocket  apps  bots  conversationalui  mobile 
7 days ago by patrick
motherboard.vice.com
We live in a world of bots. Generally speaking, these sets of algorithms are responsible for so much on the backend of the internet, from making Google searches possible to filling up your spam folder.
readinpocket  bots 
7 days ago by patrick
Why Amazon is the new Microsoft
Lutron A few years ago, chatbots were supposed to take over as a leading way to interact with the internet. They would live on our phones and in our messaging…
amazon  microsoft  ai  bot  bots  from instapaper
8 days ago by geekzter

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