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The Ideal Praise-to-Criticism Ratio
It’s the secret to high-performing teams — and strong marriages.
1 hour ago by jiffyclub
4 Ways to Help Different Generations Share Wisdom at Work
1. Offer mid-morning wisdom talks (EE share wisdom, learning, POV)
2. Recognize wisdom workers (who- besides your boss- do you look to for helpful advice?)
3. Develop a mutual mentoring program (e.g., boomer <-> millennial)
4. Create an EE resource group (ERG) focused on wisdom
2 hours ago by tom.reeder
Memo from Amazon: tell a good story
The principle is that an executive must refine his or her proposal so fully to express it in narrative form that everyone will be able to understand it. Reading the memo means that all those in the room are informed for the conversation that follows, and are not merely bluffing.

“The discipline of setting out the real points concisely will prove an aid to clearer thinking.” Why we need memo? People spout off without knowing much about the topic, or caring whether they do: it becomes a battle of rhetoric.

The surprising aspect is his faith in narrative, rather than the data on which Amazon relies.
management  leadership 
11 hours ago by upning
Frances Frei: How to build (and rebuild) trust | TED Talk
Trust is the foundation for everything we do. But what do we do when it's broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it -- something she worked on during a recent stint at Uber. "If we can learn to trust one another more, we can have unprecedented human progress," Frei says.
frances_frei  videos  culture  trust  management 
14 hours ago by mreinbold

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