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Facebook metrics to be updated
Conversion Rate Ranking
Quality Ranking
Engagement Rate Ranking
Post Saves
New Messaging Connections
Messaging Conversions Started
Purchase ROAS
facebook  metrics  update  product-update 
18 hours ago by joshuabmarsh
Metric of the Month: Service Desk Cost per Ticket | HDI
North America

Cost per ticket: $15.56 avg
Cost per minute of handle time: avg $1.60
techstuff  technology  tech-support  metrics  commerce  business 
2 days ago by pierredv
GitHub - snowplow/snowplow: Cloud-native web, mobile and event analytics, running on AWS and GCP
Quote: "Snowplow is an enterprise-strength marketing and product analytics platform. It does three things:

Identifies your users, and tracks the way they engage with your website or application
Stores your users' behavioural data in a scalable "event data warehouse" you control: in Amazon S3 and (optionally) Amazon Redshift or Postgres
Lets you leverage the biggest range of tools to analyze that data, including big data tools (e.g. Spark) via EMR or more traditional tools e.g. Looker, Mode, Sup...
analytics  metrics  opensource  aws 
2 days ago by ajohnson1200
Academy Award-Winning Composer David Shire Performs at SF State
KPFA-FM, THE HEAR AND NOW (BERKELEY) -- Academy Award-winning composer David Shire, whose film scores include “The Taking of Pelham One Two Three,” “The Conversation,” “Norma Rae,” “All the President’s Men,” “Saturday Night Fever,” “Return to Oz” and “Zodiac,” visits with host Derk Richardson and plays music on the KPFA studio piano. Shire is in a two-day residency hosted by the San Francisco State University Department of Music. Bay Area composer Steve Horowitz, a Shire admirer and organizer of the residency, will be on hand, as well.
mus  faculty  regional  metrics 
3 days ago by sfstatelca
Engagement Drives Stickiness Drives Retention Drives Growth
Imagine you wake up in the morning and pour a cup of coffee, and your phone beeps with an Instagram notification. Your close friend, Emily, has shared a beautiful video from the Swiss Alps. The lush…
stickyness  engement  growth  metrics  retention 
4 days ago by jbrok

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