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Google employees weighed free speech concerns before 2016 elections • CNBC
Jennifer Elias:
<p>In the 2016 [internal email] thread, titled “More political censorship and witch hunts in tech,” workers debated YouTube’s efforts to curb violent content.

YouTube has been under fire for failing to moderate widespread extremism content and misinformation. YouTube also recently faced backlash for its vague policies, including when it suspended the monetization of a popular conservative user Steven Crowder hours after defending him. Soon after, the company updated its policies by banning content that displays supremacy, but critics continue asking CEO Susan Wojcicki for more specifics on moderation efforts.

In the 2016 email thread, employees discussed a company effort called YouTube Heroes, a program where YouTube community members could sign up to act as additional mediators to flag content.

One employee noted that Heroes had been publicly criticized for enabling censorship, but others disagreed, saying that Heroes was simply a way to “scale up” moderation efforts without hiring more moderators…

…Perhaps most notably, in a precursor to the current fierce debates over conservative censorship within the company, one wrote, “I just hope the alt-­right isn’t taking an innocent concept like free speech and perverting it for their own ends.”</p>


Gosh, who would imagine that they might do that.
youtube  moderation 
12 days ago by charlesarthur
The Lonely Work of Moderating Hacker News | The New Yorker
“From our perspective, the big surprise is how little control we actually have. We have to play our cards very carefully and very wisely, or even that control will sort of evaporate,” Gackle said. “There’s often a strong wish to solve these contentious problems by changing the software, and, to the extent that we’ve tried things like that, we haven’t found it to work. What does seem to work better is personal interaction, over and over and over again, with individual users. That, case by case by case, seems to move the needle. But it’s very slow.”
hackernews  moderation  community  to_blog 
13 days ago by yorksranter
A Framework for Moderation – Stratechery by Ben Thompson
what should (or should not) be moderated, who should (or should not) moderate, when should (or should not) they moderate, where should (or should not) they moderate, and why?
stratechery  moderation 
13 days ago by lendamico
Moderating Hacker News
The people managing the tech world's problematic community
hackernews  moderation  tech  politics  tootme 
13 days ago by nelson

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