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An Independent Technical Writer or a Content Specialist—a Product Owner – Vinish Garg | UX, Content Strategy, Narrative Strategy
Superb examples of small team #product #development involving #UXwriting #technical #writing #content #strategy roles and their functions within teams #ux #design
UX  writing  project  review  bullsi  csr19  technical  comparison  content  strategy  business  analysis  2016  Q2  product  owner  management  software  engineer  team  collaboration  scope  user  advocacy 
15 days ago by csrollyson
What’s the difference between UX writing and content strategy? – andrea drugay
Superb comparison of #UX #writing and #content #strategy within the context of digital products + link library #kudos
content  strategy  ux  writing  comparison  2018  q2  product  management  design  team  definition  reference  bullsi  user  customer  experience  csr19  marketing  function  goal 
18 days ago by csrollyson
Twitter
. Brags About Its Growing Business. But It’s Still Dwarfed By $GOOGL $GOOG
Q2  from twitter_favs
12 weeks ago by ampressman
Tech Challenge | Center for Neighborhood Technology
2019´s challenge quantifies the extra costs of being poor
chicago  Q2  2019  challenge  cost  poverty  initiative  data  science 
june 2019 by csrollyson
The Saturn Pluto Cycle: Archetypes and History – Jessica Davidson
How Saturn-Pluto cycles have affected humans, the last three cycles
saturn  pluto  cycle  astrology  history  timeline  reference  Q2  2019 
june 2019 by csrollyson
What Does Journey Mapping Do for You? - Heart of the Customer
Short and sweet: 6 things #customer #journey #maps should do; No.3 a huge pitfall, make sure you focus on true customer-centric, not firm-focused, outcomes ("intent") #CX #experience
customer  experience  journey  map  value  proposition  list  q2  2019  outcome  jtbd  emotion  csr19 
june 2019 by csrollyson
The Importance of Listening to Customers and Closing the Feedback Loop
[commented] Snapshot of how @dropbox is boosting #customer #centricity (video/transcript). I asked how they backed customer focus with incentives to make it last #experience #CX #employee
customer  experience  csrblogcomment  organization  centricity  example  hightech  q2  2019  howto  focus  group  b2b  interview  advisory  board  employee  journey  management  csr19 
june 2019 by csrollyson
China-Russia Partnership Threatens US Global Hegemony
How the USA-led global #trade system is receding; #China poised to move up the value chain and grow its economy thru its internal market; #Trump deceives U.S. workers and isolates #USA #economy
partnership  collaboration  usa  china  russia  economy  global  competition  trade  war  politics  workers  labor  nationalism  wealth  disparity  employee  system  opinion  analysis  2019  Q2 
june 2019 by csrollyson
Silo Mentality cartoon | Marketoonist | Tom Fishburne
[commented] Responded to assertion that “marketing is best equipped to handle customer experience”; how to break silos to enhance #CX
csrblogcomment  marketing  customer  experience  pointofview  cartoon  silo  organization  sales  Q2  2019  brand  enterprise  csr19 
june 2019 by csrollyson
Exclusive: US homeopaths claim 'therapies' prevent measles and 'cure' autism | Society | The Guardian
Wow, The “Guardian” completely abandons objectivity and presents this opinion piece as “news,” a huge lapse of ethics.
homeopathy  measles  vaccination  autism  Q2  2019  propaganda  example 
june 2019 by csrollyson
Leaked FDA Documents Reveal Dangerous 'Forever Chemicals' in Meat, Poultry, Milk, and Chocolate Cake - VICE
Lawsuits against 6 #PFAS makers by #NewHampshire #NewYork: "manufacturers knew the risks and failed to inform the public" #environment #plastic #chemicals
PFAS  lawsuit  new  hampshire  york  q2  2019  dupont  3m  carpet  fastfood  pizza  cookware  lettuce  cabbage  milk  health  environment  pollution  plastic 
june 2019 by csrollyson
People eat at least 50,000 plastic particles a year, study finds | Environment | The Guardian
Growing data shows consumers are eating more #plastic than they know: No.1 culprit is bottled water/beverages. Processed food also contains plastic waste; uncertain #health risk [but can't be good] for #humans #animals #environment
plastic  particles  food  research  statistics  study  uk  canada  environment  supermarket  grocer  ocean  air  soil  river  fish  bottle  water  beverage  package  big  processed  recycling  incentive  government  tax  2019  Q2 
june 2019 by csrollyson
Mueller’s Statement: Why is it Unconstitutional to Indict a Sitting President?
Interesting: interpreting Robert Murller’s press conference and suggesting its implicit guidance to Congress to broaden the investigation
mueller  investigation  statement  DOJ  government  law  impeachment  congress  crime  obstruction  justice  Q2  2019  analysis 
may 2019 by csrollyson
The Next Frontier for AR? Your Ear – Magenta
Predicts that #AI-powered headphones will be a delivery touchpoint for #artificial #intelligence #audio
artificial  intelligence  prediction  AI  q2  2019  headphones  google  glass  screen  example  bose  user  experience  virtual  reality 
may 2019 by csrollyson
UX Mapping Methods Compared: A Cheat Sheet
Superb #CX reference: Compares #Empathy #Journey #Experience #maps and #service #blueprint and describes how each functions
journey  experience  empathy  map  service  design  blueprint  comparison  bullsi  reference  user  customer  howto  example  2019  Q2  image  csr19 
may 2019 by csrollyson
How Women Can Be Instantly Smarter at Work: Turn Down the AC | Inc.com
In this study, cold #air #conditioning affected #women's work performance more than #men's
air  conditioning  hvac  study  women  men  comparison  summer  math  language  performance  problem  solving  2019  Q2 
may 2019 by csrollyson

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