The platform has cast itself as the internet’s kindest place. But users argue harassment is rampant, and employees say efforts to stem it aren’t funded well or prioritized.

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3 Social Media Monitoring Tools for Marketers via @SMExaminer #socialmedia #smm #marketing

Should I Outsource My #SocialMedia? 6 Questions to Ask Yourself by @ashleymadhatter

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How can they tell?

The basic contradiction is as simple as it is desperate: the sharing of private experience has never been more widespread while empathy, the ability to recognize the meaning of another’s private experience, has never been more rare. In Philosophical Investigations, Wittgenstein confronted exactly this problem, of the meaning of intimacy and the intimacy of meaning. “The essential thing about private experience is really not that each person possesses his own exemplar, but that nobody knows whether other people also have this or something else,” he wrote. “The assumption would thus be possible — though unverifiable — that one section of mankind had one sensation of red and another section another.” Wittgenstein thought it was unverifiable, but the internet has verified it. Is the dress blue or gold? Do you hear Yanni or Laurel?

The connection of the TCP/IP promises universality of reference; it does not promise shared sensation. And shared sensation is the essence of intimacy — the conviction that I feel what another or others are feeling, and another or others feel what I’m feeling. It’s the desperate human question: Do you feel what I feel? Is the little tremor in my heart meaningful to others? Wittgenstein posed this pathetically needy, essentially human question in his famous parable of the beetle in the box...