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Why Doctors Hate Their Computers | The New Yorker
“We ultimately need systems that make the right care simpler for both patients and professionals, not more complicated. And they must do so in ways that strengthen our human connections, instead of weakening them.”
computers  medicine  usability  software  ux 
3 hours ago by leereamsnyder
Kano Model — Ways to use it and NOT use it – Design at IBM – Medium
The design team comes up with a list of user needs for your product. The engineering team comes to the table with a different set of features. The management team only wants the features that will…
2 days ago by pks
Bad Practices on Birthdate Form Fields
Use 3 text fields (not dropdown): Month, Day, Year
design  forms  usability  webdesign  ux 
4 days ago by leereamsnyder
Making the world a better place for the colorblind
We are Colorblind is dedicated to the more than 300 million people who are color blind
usability  accessibility  colors  a11y 
5 days ago by tedw
Here's why [insert thing here] is not a password killer • Troy Hunt
<p>Despite their respective merits, every one of these [proposed] solutions [to "replace the password"] has a massive shortcoming that severely limits their viability and it's something they simply can't compete with:

Despite its many flaws, the one thing that the humble password has going for it over technically superior alternatives is that everyone understands how to use it. Everyone.

This is where we need to recognise that decisions around things like auth schemes go well beyond technology merits alone. Arguably, the same could be said about any security control and I've made the point many times before that these things need to be looked at from a very balanced viewpoint. There are merits and there are deficiencies and unless you can recognise both (regardless of how much you agree with them), it's going to be hard to arrive at the best outcome…

…Almost a year ago, I travelled to Washington DC and sat in front of a room full of congressmen and congresswomen and <a href="">explained why knowledge-based authentication (KBA) was such a problem in the age of the data breach</a>. I was asked to testify because of my experience in dealing with data breaches, many of which exposed personal data attributes such as people's date of birth. You know, the thing companies ask you for in order to verify that you are who you say you are! We all recognise the flaws in using static KBA (knowledge of something that can't be changed), but just in case the penny hasn't yet dropped, do a find for "dates of birth" on <a href="">the list of pwned websites in Have I Been Pwned</a>. So why do we still use such a clearly fallible means of identity verification? For precisely the same reason we still use the humble password and that's simply because every single person knows how to use it.

This is why passwords aren't going anywhere in the foreseeable future and why [insert thing here] isn't going to kill them. No amount of focusing on how bad passwords are or how many accounts have been breached or what it costs when people can't access their accounts is going to change that.</p>

Essentially, we're stuck with what we started with, because it's so widely used. Though biometrics on phones do offer even less friction, and are increasingly hard to fool.
security  password  usability 
5 days ago by charlesarthur

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