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bekishore : economy   41

The Experience Economy – Stratechery by Ben Thompson
There are millions of complaints every day about disappointing customer experiences. This is called the experience gap. Businesses used to have time to sort this out, but in today’s unforgiving world, the damage is immediate, disruption is imminent. This has shifted the challenge from a running a business to guaranteeing great experiences for every single person.
SAP  experience  management  economy  stratechery  benthompson  ben  thompson  qualtrics  interesting  kiv  xm  future  0 
november 2018 by bekishore
Internet vale mais que agricultura e energia para a economia global - CIO
The internet is more valuable to the global economy than traditional segments of the market, such as agribusiness and energy business, as revealed by "The Hyper-connected Economy", a study conducted by the Economist Intelligence Unit and sponsored by SAP. The study analyzed the impact of hyper-connectivity - a term that describes the connection between people, places, companies and things using the Internet - on the economy, organizations and behaviors. There is a consensus that between 2010 and 2011, the Internet contributed to more than 3.4 percent of the GDP of the biggest economies in the world. Furthermore, this percentage is growing day by day, with forecasts saying that by 2016 the value of the Internet will be double the figure from 2010. (Original in Portuguese)
agriculture  agribusiness  global  economy  internet  portuguese 
december 2014 by bekishore

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