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bekishore : future   321

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The obscene moral spectacle of Theresa May's resignation
If any good can come from this - and it is frankly unclear if it can - it will be that someone young is watching it and finding it so singularly awful that they resolve to do things better in future.
theresa  may  good  future  brexit  moral  spectacle  obscene  resignation  circus  hypocrisy  masterclass  0 
21 days ago by bekishore
The Experience Economy – Stratechery by Ben Thompson
There are millions of complaints every day about disappointing customer experiences. This is called the experience gap. Businesses used to have time to sort this out, but in today’s unforgiving world, the damage is immediate, disruption is imminent. This has shifted the challenge from a running a business to guaranteeing great experiences for every single person.
SAP  experience  management  economy  stratechery  benthompson  ben  thompson  qualtrics  interesting  kiv  xm  future  0 
november 2018 by bekishore
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