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Bloomberg
In the long run finance tends to proceed through logic and self-interest, but in the short run the computer systems cause a lot of frictions.
Banking  links  via:Workflow 
9 hours ago
A Brief History of Agile, Part 1: The Rise of Waterfall
Ultimately, Waterfall’s biggest failing is that it puts its trust in a system, not the people working on a product.
Agile  waterfall  Pivotal  history  links  via:Workflow 
3 days ago
What’s Hot In Insurance Tech In 2019?
The business backbone, the core systems, burden digital transformation strategies. Insurers spend about two-thirds of finite tech budgets on these run-the-business systems. More nimble competitors are spending more on digital tech. And this run-the-business spend is growing. Tech leaders need to demonstrate business value of these maintenance and ops investments. Benjamin Clarke, the CTO of Bold Penguin, argued that “the project mentality of insurance companies leads to them not building anything interesting but just replatforming again, delivering the exact same experience.”
Insurance  Forrester  trends  legacy  links  via:Workflow 
6 days ago
The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain
And this is where DevOps tool vendors now see opportunity. The mounting tax of maintaining tools has grown so extensive that offering an all-in-one solution may just be the trick to get development teams unstuck and the innovation train rolling even faster.
DevOps  Forrester  idea  development  Cox’s  m&a  surveys  links  via:Workflow 
6 days ago
It’s Time To Transform Insurance Claims
Protecting customers in times of duress is the basic purpose of insurance, and yet only 57% of US online adults feel confident that their insurance company will treat them fairly when they have a claim.[1] Poor claims experiences have immediate business effect. In the UK, 71% of property & casualty insurance customers would consider switching providers if they had a bad claims experience.[2]
Forrester  insurance  surveys  digitaltransformation  links  via:Workflow 
6 days ago
Ignore the hysteria, Cloud Foundry is just fine
Sure you can do a lot of things with Kubernetes. It’s great, but Cloud Foundry is designed to make “Happy developers,” as Comcast open-source senior director Nithya Ruff put it at the Cloud Foundry Summit.

Cloud Foundry’s audience, as Karl Isenberg, one of its developers, explained on StackOverflow, is “enterprise application devs who want to deploy 12-factor stateless apps using Heroku-style buildpacks.”
Cloudfoundry  kubernetes  docker  cloudnative  dxc  links  via:Workflow 
7 days ago
How to Guarantee Failure in Your Agile DevOps Transformation
It’s been great having everyone at the organization line up around the new transformation initiative, so you really should let go of the old concepts of requirements and quality management as you focus on your local agile and DevOps optimization. The scaled agile approaches like SAFe do seem to talk a lot about requirements, and the QA people are screaming more and more that the transformation is missing the controls that allowed your organization to deliver reliable software at scale in the first place—but it’s not how they do it at Netflix, so let’s not worry about that. Yes, Netflix has about 3,700 employees—and you have more IT staff than that—but clearly what they’re doing must correspond directly to your IT challenges.
antipatterns  agile  largile  digitaltransformation 
8 days ago
Strong Opinions Loosely Held Might be the Worst Idea in Tech
On a certain kind of team, where everyone shares that ethos, and there is very little power differential, this can work well. I’ve had the pleasure of working on teams like that, and it is all kinds of fun. When you have a handful of solid engineers that understand each other, and all of them feel free to say “you are wrong about X, that is absolutely insane, and I question your entire family structure if you believe that, clearly Y is the way to go”, and then you all happily grab lunch together (at Linguini’s), that’s a great feeling of camaraderie.

Unfortunately, that ideal is seldom achieved.
Work  culture  programmers  links  via:Workflow 
10 days ago
Jamie Dimon: JPMorgan Employs 30,000 Programmers
Just this month[April, 2014], Jamie Dimon, CEO of JPMorgan, told the firm’s shareholders in his annual letter that JPMorgan employs “nearly 30,000 programmers, application developers and information technology employees who keep our 7,200 applications, 32 data centers, 58,000 servers, 300,000 desk-tops and global network operating smoothly for all our clients.”
enterprise  JPMC  developers  digitaltransformation  numbers 
13 days ago
https://www.theregister.co.uk/2019/05/10/aws_summit_london/
Garman reiterated that AWS is working on a VMware version of Outposts – expected in the second half of the year. This will likely lead to a strange situation where Amazon will sell VMware into enterprise data centres.
AWS  VMware  privatecloud  edge  outpost  UK  links  via:Workflow 
13 days ago
Red Hat shoves OpenShift in VMware's software-defined data centre stack
Chris Wolf, VMware's CTO for the Americas, said Kubernetes will ultimately morph into the "modern application middleware that crosses clouds, data centres, and edge sites".
RedHat  hybridcloud  Summit  openshift  links  via:Workflow 
13 days ago
In gambling mecca, Dell’s founder offers evidence that big bets on multicloud, AI and edge will pay off
Dell executives have been blunt about their expectations for the impact of 5G and the edge. Dell Technologies Vice Chairman Jeff Clarke told conference attendees that 25% of all data will soon be consumed at the edge through evolving 5G applications. Dell himself was even more expansive, flatly predicting in this interview that compute of data at the edge will be bigger than the public or private cloud.
5g  dellworld  IoT  edge  links  via:Workflow 
14 days ago
Welcome to GOV.UK NAO hammers another nail into Gov.uk Verify
As a team, going serverless has given us a lot more velocity, we can rapidly release, we can test the same infrastructure we’re deploying in production, in a pull request environment, in a staging environment, we can rapidly retest ideas- and every developer can do that because we’re using Lambda to load test, so the power it gives you as a developer and engineering team is pretty amazing.
Deathmarch  UK  govt  identity  links  via:Workflow 
14 days ago
Comic Relief switched from multi-cloud to serverless with AWS and saw a 93% cost reduction
As a team, going serverless has given us a lot more velocity, we can rapidly release, we can test the same infrastructure we’re deploying in production, in a pull request environment, in a staging environment, we can rapidly retest ideas- and every developer can do that because we’re using Lambda to load test, so the power it gives you as a developer and engineering team is pretty amazing.
Serverless  cases  aws  cloudnative  proofpoints  links  via:Workflow 
14 days ago
On policy and delivery
The benefits of ditching the paper driving licence have been clear for a decade, but because of a fear of change, fear of failure and, yes, fear of digital, it hasn’t happened. We’ve forgotten the art of the possible.
UK  govt  vision  digitaltransformation  leadership  links  via:Workflow 
14 days ago
Microsoft, Red Hat Partner on OpenShift
The OpenShift-Azure deal extends collaboration between Microsoft and Red Hat that includes the addition of Microsoft SQL server on Red Hat Enterprise Linux. The deal signaled Microsoft’s embrace of OpenShift application container management.

The expanded partnership also gives OpenShift users access to public cloud services such as Azure Cosmos and SQL databases along with cloud-based machine learning models aimed at development of cloud-native enterprise applications.

OpenShift on Azure would “simplify container management on Kubernetes and help customers innovate on their cloud journeys,” added Scott Guthrie, executive vice president of Microsoft’s Cloud and AI Group.

Azure Red Hat OpenShift is available now on Microsoft Azure
Partnerships  cloud  hybridcloud  Azure  RedHat  openshift  Microsoft’s  links  via:Workflow 
14 days ago
Oracle Releases GraalVM Enterprise
Oracle claims that the addition of these and other algorithms typically provide an additional 20% application performance improvement, while simultaneously reducing the memory footprint.
Java  Oracle  polyglot  links  via:Workflow 
14 days ago
The problem with being a long-term expat
Karen, a British citizen now in Malaysia, who prefers to be known only by her first name because her husband works for a large multinational, recalls their 22 years on the road became more difficult as their children got older. Both are now at university in the UK. Having never lived in Malaysia, they don’t see it as home, and their actual home in Europe is rented out. “Their home is out of a suitcase,” Karen says.
Expat  children  parenting  travel  culture  links  via:Workflow 
15 days ago
Canonical Sharpens Focus on Red Hat, VMware; IPO Plans Remain
Shuttleworth in a separate interview at the OIS event also said that Canonical remains on track for a long-gestating IPO. Those plans were initially hinted at in mid-2017.
Canonical  Linux  Private  cloud  ipos  links  via:Workflow 
16 days ago
How Airbnb took over the world
“I feel the Airbnb sector gets unfairly blamed for many ills present long before this came about,” says Dickins. “Yet we don’t talk about the ways in which the city has been improved, better restaurants, better retail outlets as well as the increased employment opportunities.”
Airbnb  hotels  cityplanning  links  via:Workflow 
16 days ago
Technical debt leading to a company crisis
The power of focus. Before the crisis, each team worked on its own backlog and specialized in its domain. In the backlog, there were finely decomposed tasks, the team selected several tasks for a sprint. But during the crisis, we worked quite differently. The teams did not have specific tasks, they had a big challenging goal instead. For example, a mobile app and API must handle 300 orders per minute, no matter what. It is up to the team how to achieve the goal. The teams themselves formulate hypotheses, quickly check them in Production and throw away. And this is exactly what we wanted to continue doing. Teams do not want to be dumb coders, they want to solve problems.

The power of focus manifested itself in solving complex problems. For example, during the crisis, we created a set of performance tests in spite we had no expertise. We also made the logic of receiving an order asynchronous. We have long thought about it and talked, and it seemed to us that this is a very difficult and long task. But it turned out that the team is quite capable of doing it in 2 weeks, if it they are not distracted and completely focused on the problem.
Agile  largile  cases  Russia  pizza  links  via:Workflow 
16 days ago
Banking Young people and their phones are shaking up banking
In such scenarios incumbents risk ending up as “dumb pipes”, holding bloated balance-sheets and originating products such as mortgages and loans that someone else sells to consumers. If they were to lose the ability to build a brand and the transaction data needed to understand their customers and cross-sell, their wares would become interchangeable. Margins would be driven down, even as they continued having to abide by onerous banking regulations and hold balance-sheet risk.
Banking  disruption  onlinebanking  digitaltransformation  links  via:Workflow 
17 days ago
Loonshots
A systematic way of structuring your organization to focus on innovation instead of career advancement.
management  leadership  hbr  innovation 
28 days ago
A new player in a new game
Like most other ‘new generation’ IT providers, Fastly plays up its growth rate while playing down the cost of that growth. Sales at the company rose about 40%, year over year, in 2018 to $145m. In comparison, Akamai is a single-digit percentage grower, although it is roughly 10 times larger than Fastly. Fastly also runs in the red, largely because its gross margins are just 54%, 10 percentage points lower than those at Akamai.
ipos  cdn  numbers  links  via:Workflow 
4 weeks ago
Cloud Foundry PaaS undergoes seismic shifts as IT evolves
"Who cares about buzzword bingo?" said an executive director at a major media and entertainment company who requested anonymity. "How does Kubernetes solve my business problems? How does it improve the developer experience? I'm not sure throwing more flour around necessarily creates more bread."
cloudfoundry  kubernetes  cloudnative  quotes  cff 
5 weeks ago
Ahead of Zoom’s IPO, new report says Microsoft repeatedly tried to acquire video conferencing company
A recent survey of IT pros found that Skype for Business is the most popular workplace collaboration app, beating out competitors like Slack and Google Hangouts.
Videoconferencing  surveys  zoom  Skype  Microsoft  links  via:Workflow 
5 weeks ago
We've detected unusual activity from your computer network
There is an old-timey model in which the key elements of banking are, like, having a local branch, looking customers in the eye and giving them a hearty handshake, knowing their parents, etc. But in modern banking the importance of having a website and a payments app and, uh, “keeping track of customer deposits” is relatively higher, and the handshaking is relatively less important. For big banks, this means that they are increasingly and self-consciously becoming tech companies, building apps and hiring developers and blathering about blockchain. For small banks, it means that they are increasingly and unhappily becoming franchises of tech companies.
Banking  fiserv  disruption  cases  links  via:Workflow 
5 weeks ago
Users forge ahead with Cloud Foundry-Kubernetes integration
"There are a million solutions out there to your technical problems, but what we wanted was to solve the people and process problems,"
Cloudfoundry  Proofpoints  cases  platform  kubernetes  digitaltransformation  links  via:Workflow 
5 weeks ago
Dutch now pay more on housing, healthcare and energy than before the crisis: ING
In 2017 basic needs such as housing, healthcare, food and energy accounted for 41 percent of household spending, compared to 36 percent in 2008. Housing and maintenance in particular became a relatively larger cost item, increasing from 19.5 percent in 2008 to 23.7 percent in 2017. Healthcare accounted for 3.8 percent of household spending in 2017, compared to 3.1 percent in 2008. Households also spent a larger portion of their income on food and non-alcoholic beverage, increasing from 10.1 percent to 10.8 percent. According to ING, this is due to faster than average price increases.
Netherlands  costofliving  numbers  links  via:Workflow 
5 weeks ago
Interview: Google Cloud CEO Thomas Kurian on open source, AWS, and working with the military
So for us to grow, the primary thing is to scale our go-to-market organization. And we’re very committed to doing that. We just need to hire and train and enable a world class sales team at scale.

Today we have a great sales team, but we are far fewer in number than the other players. We just need to expand that. And as I talked to customers, they asked us to, one: expand our sales organization and our go-to-market teams. Second: specialize (that sales team) with deep expertise in technology and in industry. And third: make it easy to contract and do business with us. We are extremely committed to doing all three of them.
Google  cloud  sales  interviews  links  via:Workflow 
6 weeks ago
Fixing Europe’s zombie banks
Unlike America, where banks have a return on equity of 12%, Europe does not have strongly positive government-bond yields, or a pool of investment-banking profits like that on Wall Street, or a vast, integrated home market. All this is true, but European banks have been lamentably slow at cutting their costs, something which is well within their control. As a rough rule of thumb, efficient banks report cost-to-income ratios below 50%. Yet almost three-quarters of European lenders have ratios above 60%. Redundant property, inefficient technology and bloated executive perks are the order of the day.
Banks  EU  numbers  links  via:Workflow 
6 weeks ago
Assessing IBM i’s Role In Digital Transformation
This is going to sound silly,” he says. “The hardest part isn’t necessarily the refactoring. The hardest part is convincing people to do this. Because, let’s be honest the upfront cost can be very scary, man. It can be frightening. The business is going to say, ‘We just put in X amount of dollars last year to support these kinds of environments.’ You kind of have to ask the question, what’s going to happen five years from now?”

While the legacy application may not be “broken,” forward-looking companies will consider the lost opportunity costs that are inherent when an existing system is not agile enough to support new opportunities and initiatives.

“You’re going to have to have the conversation where you can’t integrate with cloud at all, or you can’t integrate with data analytics, or you’ve failed to do cognitive system and your competitors are because RPG can’t support this stuff?” Kleyman says. “But just because it’s working doesn’t mean necessarily it’s bringing value back to the business.”

It’s easy for an executive to identify problems when servers are down, the application is throwing errors, and the day-to-day business is being impacted. It’s much harder for the executive to be able to identify the ways in which a legacy system could put hamper growth in the future.

“Honestly that’s one of the best approaches, when things aren’t on fire, to start asking some of these difficult questions,” Kleyman says. “It’s kind of like in a relationships. When everything’s going great, you don’t want to bring up any sore points. But realistically speaking, you don’t want to start arguing when everything’s wrong and you start bring up the pain points.”
Finance  digitaltransformation  modernization  legacy  IBM  Systemi  links  via:Workflow 
6 weeks ago
Cloud Foundry Project Eirini Inches the Group Closer to Kubernetes
“A lot of work needs to be done for that but it’s evolving quickly,” Childers said of interoperability tests using Eirini as a bridge between Diego and Kubernetes. He did add that the evolution from Diego to Eirini, if it does occur, will be similar to how Cloud Foundry moved from its DEA architecture system to its Diego architecture system. That involved Diego having to show functional parity to DEA and the necessary production readiness for vendors and organizations to feel comfortable using Diego in place of DEA.
Cloudfoundry  kubernetes  Cff  cfsummit  cloudnative  links  via:Workflow 
7 weeks ago
Not so fast AI Doctor, the FDA would like to check how good you really are at healthcare
> Obtaining FDA approval can be a difficult and long process. “The traditional paradigm of medical device regulation was not designed for adaptive AI or ML technologies, which have the potential to adapt and optimize device performance in real – time to continuously improve healthcare for patients,” the report said.
>
> “The highly iterative, autonomous, and adaptive nature of these tools requires a new, total product lifecycle (TPLC) regulatory approach that facilitates a rapid cycle of product improvement and allows these devices to continually improve while providing effective safeguards.”

For example:

> If a manufacturer decides that its device that studies retinal scans for diabetic retinopathy can also measure if a patient has high blood pressure or not, it’ll have to contact FDA officials to check if the device can be used for that purpose.

Meanwhile, [we can't even figure out how to figure out the ethics of AI](https://www.vox.com/future-perfect/2019/4/3/18292526/google-ai-ethics-board-letter-acquisti-kay-coles-james).

This is probably a good space for that Talebian thinking that goes "start with what's worked for thousands of years, and probably don't stop."
Healthcare  ai  regulations  FDA  innovation  links  via:Workflow 
7 weeks ago
How IBM Watson Overpromised and Underdelivered on AI Health Care
MD Anderson Cancer Center partnered with IBM Watson to create an advisory tool for oncologists. The tool used natural-language processing (NLP) to summarize patients’ electronic health records, then searched databases to provide treatment recommendations. Physicians tried out a prototype in the leukemia department, but MD Anderson canceled the project in 2016—after spending US $62 million on it.

Outside of corporate headquarters, however, IBM has discovered that its powerful technology is no match for the messy reality of today’s health care system. And in trying to apply Watson to cancer treatment, one of medicine’s biggest challenges, IBM encountered a fundamental mismatch between the way machines learn and the way doctors work
Watson  IBM  health  links  via:Workflow 
7 weeks ago
Pivotal Cloud Foundry 2.5, Now GA, Harnesses the Power of Istio and Envoy to Make Your Developers More Productive
Whole lotta features:

> - Weighted routing uses Istio and Envoy to simplify blue-green deployments (beta)
> - Platform Automation for PCF, the engine of your perpetual upgrade machine (beta)
> - Windows Server 2019, Microsoft’s most container-friendly OS yet, now powers PAS for Windows (coming soon)
> - Consume upstream Kubernetes your way with the new PKS family
> - Got apps that need multiple custom ports? Run ‘em on PAS.
> - Use metadata on API resources throughout PAS to share context
> - Keep tabs on all your apps, wherever they run with multi-foundation Apps Manager (coming soon)
> - Steeltoe 2.2 improves the stability of your microservices, simplifies connections to MongoDB
> - Spring Cloud Data Flow for PCF 1.4: Wire up data pipelines across Kubernetes and Cloud Foundry (coming soon)
> - Single Sign-On for PCF 1.9 will help you get more done faster with a new, streamlined dashboard (coming soon)
> - Detecting manifest changes with Ops Manager is much easier
> - Other Enhancements
> - Public Service Announcements
> - Try Pivotal Cloud Foundry for Free
Pivotal  Pivotalcloudfoundry  cloudfoundry  releases  links  via:Workflow 
7 weeks ago
SUSE on Cloud 9 for love-in with OpenStack and Kubernetes
> With the Cloud Application Platform 1.4, SUSE has set its sights on a multi-cloud world laying claim to being the first software distribution to go 100 per cent Kubernetes for Cloud Foundry.
>
> ...
>
> The juice comes from Cloud Foundry's Project Eirini, which allows devs to seamlessly switch between Kubernetes or Cloud Foundry Diego as their container scheduler. An organisation already invested in the Kubernetes world therefore does not have to faff around with the Cloud Foundry Application Runtime orchestration. A single scheduler should do the trick.
SUSE  openstack  kubernetes  cloudnative  cloudfoundry  links  via:Workflow 
7 weeks ago
Why Urban Millennials Love Uniqlo
The question Uniqlo faces now is whether it can inherit the Gap’s empire without repeating its mistakes. To do so, it will have to convince shoppers across the country of a proposition that’s radical for the industry: Fashion can be affordable without being disposable.
Fashion  Japan  links  via:Workflow 
7 weeks ago
Open this story in Apple News.
I’ve worn Karl’s beautiful clothes during the most important, emotional moments of my life: at my wedding, at my children’s weddings, when I received a damehood from the queen, at Franca Sozzani’s memorial service. Partly it was because of how much I loved his designs, how well they expressed who I was and what I hoped to be. But partly it was because of Karl. Putting on his exquisite dresses or perfect suits made me feel close to him, and secure in crucial moments in the comfort of a friend. What helps me now is knowing I’ll still find him there when he’s gone.
Fashion  obit  karl  links  via:Workflow 
7 weeks ago
Why Uber’s Business Model May Not Be Viable
The sharing economy, fueled by the internet’s capacity to match small buyers and sellers, looks like a revolutionary business model. But for this model to be sustained, there must be a reliable source of long-term profits. Ride-hailing is perhaps the application of the sharing economy that is currently most developed, so its success or failure will teach us a great deal about the model’s viability in the global business landscape.
Uber  lyft  financials  transportation  ipos  links  via:Workflow 
7 weeks ago
Why Did WOW Air Fail?
For one, there’s tons of competition on transatlantic routes. Not only from ultra low cost carriers, but the reality is that nowadays even legacy airlines have incredibly low transatlantic fares, because they know they have to compete. $400-500 roundtrip fares on major carriers are the norm in the off season.

When fares are that low, it really makes you wonder what the point is of flying an airline like WOW Air. Even if they charged $200 roundtrip (which is way lower than their usual fares), you’d end up paying more by the time you paid for baggage, food, drinks, seat assignments, etc.

How are other airlines able to charge these fares? Because the major airlines aren’t making money off economy transatlantic fares in the off season. Think of those cheap fares as paying a bit of gas money, but the reality is that airlines make their money off the handful of people on each flight who are spending $10,000 for a full fare business class ticket. That’s where the money is, and the rest is only working towards breaking even. Ultra low cost carriers don’t have those lucrative passengers.
WOWair  travel  Iceland  links  via:Workflow 
7 weeks ago
The skills leaders need
people tend to assume that confident individuals are competent, when there is no actual relationship between the two qualities. Those confident people are then promoted. Overconfidence afflicts both sexes, but men more so; one study found that they overestimated their abilities by 30% and women by 15% on average.
Leadership  studies  books  gender  management  links  via:Workflow 
7 weeks ago
Naspers plans to spin off its Tencent stake and other holdings
Naspers, which started out as an Afrikaans newspaper group a century ago, has since gone on to invest in a host of startups, mostly in emerging markets. The runaway success of Tencent has created an enviable headache: Naspers has become too big for the Johannesburg stock exchange, where it now makes up a quarter of the local index. Such scale requires foreign investors, not all of whom are keen on South Africa’s currency and political risk. Amsterdam, where Naspers already has staff, has similar listing requirements to Johannesburg.
Ipo  wechat  web2.0  eu  tech  links  via:Workflow 
7 weeks ago
Why the world’s first robot hotel was a disaster
But when the robots were put in place, things went wrong. The concierge struggled to answer guests’ questions. The dancers in the lobby broke down. The luggage-carriers could not climb stairs or go outside. A question-and-answer robot could not handle anything beyond basic inquiries—and responded to at least one guest’s snoring by waking him repeatedly to tell him it could not understand what he was saying. Rather than saving labour, the robots actually required the hotel to increase staffing in order to assist and repair the struggling robots. So the hotel recently decided to lay off more than half of its 243 robots.
Robots  Japan  automation  links  via:Workflow 
7 weeks ago
Adobe Summit 2019 analysis – CX hype is countered by Chegg’s digital turnaround story
Chegg isn’t digital-only today. They still ship five million textbooks a year – but their mission has changed. And, as Narayan pointed out, they now need new metrics. Rosensweig said those metrics include subscriber growth, revenue growth, engagement, renewal, and conversion rates. But there’s an underlying metric: create something awesome.

...

What we learned was you not only have to get them to subscribe, you [also have to] lower your cost to customer acquisition, which at one point for us was 27 dollars. Now it’s $3.50. Our renewal rates were 63 percent; they’re now in the mid-80s for a monthly renewal.
Adobe  UX  marketing  education  cases  metrics  links  via:Workflow 
8 weeks ago
Dick’s Tech Chief Goes All Out on In-House Software
“Don’t get excited about shipping a feature—get excited about when the feature turns into revenue and turns into profit.”
Cases  dicks  pivotalcustomers  retail  digitaltransformation  links  via:Workflow 
8 weeks ago
Standard Bank contracts with AWS for mass migration to the cloud
The bank has selected AWS as its preferred cloud provider with the intention of porting its production workloads, including its customer facing platforms and strategic core banking applications to the cloud.
Cloud  Proofpoints  banks  aws  links  via:Workflow 
8 weeks ago
SOA vs. EDA: Is Not Life Simply a Series of Events?
For example, in personal banking, the customer-journey platforms cover the customer experiences of searching, opening an account, getting a mortgage, and so on. The business-capability platforms deliver the banking solutions, such as payments and credit analytics, and the support capabilities, such as employee-pension management, visual dashboarding, and management information systems (MIS). Finally, the core IT platforms provide the shared technology on which the journeys and business capabilities run, such as the cloud platform, the data analytics environment, and the set of IT connectivity solutions (Exhibit 2).
Kafka  events  architecture  links  via:Workflow 
8 weeks ago
The platform play: How to operate like a tech company
One of the global leading banks created about 30 platforms. One such platform was payments, which consisted of more than 60 applications that previously had been managed independently from each other. The top team decided to bring the 300-plus IT people working on development and maintenance of payments together with the corresponding people on the business side. Under joint business/IT leadership, this entity was empowered to move quickly on priority business initiatives, to modernize the IT structure, and to allocate the resources to make that happen.

The team shifted its working model and started running the payments platform as an internal business that served all the different parts of the bank (think payments as a service). This approach made it clear where to focus specific tech interventions: removal of nonstrategic IT applications; modernization and accelerated shift of the target applications into the cloud; connectivity to enable swapping solutions in or out easily; and, most important, a major step-up in feature/solution development for the internal business clients. This platform-based way of running the business was then progressively rolled out across the group. Prioritization is set by the top team (because empowerment does not mean anarchy), and all IT interventions are run the same way, to ensure consistency and replicability.
Digitaltransformation  banking  cases  McKinsey  platforms  links  via:Workflow 
8 weeks ago
Digital, Strategy and Design
Strategy involves determining the company’s intent. Strategy is expressed in an understanding of the environment, an expression of ambition, decisions regarding the allocation of resources and plan of execution. Strategy provides a perspective on where and how the company will win from the inside out.
Design entails understanding and expressing customer intent. Expressed in terms of persona’s, needs, journey maps, touchpoints and prototypes. Design provides a perspective on how and why customers win from the outside in.
Strategy  Gartner  design  digitaltransformation  links  via:Workflow 
8 weeks ago
Dirty Little Secrets of your System Integrator: Why Companies Still Go Over Budget
File under:

1) Enterprise computering considered difficult.
2) Be careful what wish-contract for.
3) Agility is expensive if your budget cycle is on years.
4) Maybe hire your own people?
Si  outsourcing  data  digitaltransformation  IT  links  via:Workflow 
8 weeks ago
Oracle's Georges Saab on the Impact of Faster Java Releases
When the new six-month cadence was announced there was some talk about "release fatigue." Have you seen that in the Java community?
It's sort of like asking, if your kids had Christmas twice a year, do you think they'd experience "Christmas fatigue?" The parents might, I guess. What I'm hearing people say now is that they are seeing so much evidence that updating to 9 and finding the move to 10 and 11 so smooth, they're excited about the new cadence and what's coming down the pike.
Java  oracle  links  via:Workflow 
8 weeks ago
Women more at risk of job automation
In 2017, ONS found 1.5 million roles in England were at risk of having elements of their tasks automated, including roles such as retail cashiers, manufacturing plant employees and waiting staff, many of which are more likely to be filled by women.
Gender  surveys  labor  links  via:Workflow 
8 weeks ago
Google makes emails more dynamic with AMP for Email
With AMP for Email, those messages become interactive. That means you’ll be able to RSVP to an event right from the message, fill out a questionnaire, browse through a store’s inventory or respond to a comment — all without leaving your web-based email client.

Some of the companies that already support this new format are Booking.com, Despegar, Doodle, Ecwid, Freshworks, Nexxt, OYO Rooms, Pinterest and redBus. If you regularly get emails from these companies, then chances are you’ll receive an interactive email from them in the coming weeks.
Email  gmail  amp  marketing  links  via:Workflow 
8 weeks ago
Please Hold
An impressive 72% of millennials are more likely to be loyal to a brand that responds to feedback on social media.
Charts  customerservice  retail  social  links  via:Workflow 
8 weeks ago
Instagram Is Changing How You Shop
When you browse select posts from those brands, you’ll now see a blue “Checkout on Instagram” call-to-action. Click it, and you can select your size, color, billing and shipping details. Instagram will take an undisclosed cut of sales.
Retail  Instagram  disruption  links  via:Workflow 
8 weeks ago
Exploring the “Unknown Unknowns” in IT-enabled Digital Transformation Estimates
These low-ball estimates are sometimes provided by consultants working to get their foot in the door, or by executive sponsors working to gain approval for their programs. Excluding low-ball estimates, the primary cause of poor estimates tends to be a lack of experience and background of the leader.
Digitaltransformation  finance  leadership  links  via:Workflow 
8 weeks ago
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<p>With all the money sloshing around looking to find a home, startup funding might be a bit of a sellers market:</p>

<p>Venture capitalists are now relatively less in the business of choosing the best startups in which to invest, and relatively more in the business of getting the best startups to choose them as investors. Money is plentiful and good startups are relatively (relatively!) scarce, and so the startups can be picky. And venture capitalists are increasingly doing public relations to try to become famous, so that the startups that will become famous will choose them as investors. “Some firms are realizing, ‘Huh, maybe awareness doesn’t just magically grow on trees,’” says the founder of a public relations firm.</p>

<p>And once startups are public, investors get little control:</p>

<p>So here too the founders seem to have the power and the people writing the checks don’t. In private markets, investors have to demonstrate their merit to be allowed to invest. In public markets, anyone can invest, but they don’t really get any control over the company. Capital is plentiful, and the people with the companies just don’t have to do that much to cater to the people with the capital. I suppose it makes sense so many unicorns are, in Griffith’s words, “a financial sinkhole”: If you don’t have to be too solicitous of the people with the money, you might as well spend a lot of it.</p>
Startups  VCs  ipo  links  via:Workflow 
8 weeks ago
Oracle swings axe on cloud infrastructure corps amid possible bloodbath at Big Red
These US-based layoffs are part of a broad round of job cuts around the globe this month, said to range from 500 to 14,000 at the database giant. The biz employs about 140,000 worldwide.
Layoffs  Oracle  cloud  numbers  links  via:Workflow 
8 weeks ago
Apple Releases iOS 12.2 With Apple News Service, New Animoji, HomeKit and AirPlay 2 Support for TVs, Safari Changes and More
Screen Time
- Downtime can be configured with a different schedule for each day of the week
- A new toggle enables easily turning app limits on or off temporarily
iOS  apple  releases  screentime  links  via:Workflow 
8 weeks ago
The Fast and Slow of Design
> On the top layer there is rapid change. On the bottom, change happens at a glacial pace. It's this combination of everything, from seconds at the top, to millennia at the bottom, that give resilience to the system.

And:

> A key concept to this is that each layer has to respect the pace of another.
Design  pacelayering  legacy  links  via:Workflow 
8 weeks ago
One Simple Way to Eliminate Distractions in a Board Meeting
The best board meetings are discussions and debates about the business yet many executive teams spent their time wanting to walk through hours of slides on how great they’re doing. Humans do much better when they’re participating than when they’re being lectured to. The most value you’ll get out of your board is when they’re speaking and offering you feedback and experiences from others companies in which they’re involved.

I recommend that executive teams send materials out 72 hours in advance. I recommend that CEOs do 1–1 calls with board members prior to the meeting to walk through the high-level financials. And I recommend that boards have 2–3 strategic topics that they consider during the in-person meeting. If you run your board this way you’ll maximize the time you have together as a group and keep your board engaged.
Meetings  bigco  presentations  links  via:Workflow 
8 weeks ago
2019 Outlook Demand Environment Flattens a
Between 2015 and 2018 Huawei’s share rose from 24% to 28%; Nokia’s dipped from 20% to 17% and Ericsson’s from 15% to 13%. An escalation in the war on Huawei might prompt Beijing to retaliate by kicking Western firms out of China.

That would be a blow to the Nordic duo. China accounted for 10% of Ericsson’s 211bn krona ($24.2bn) in global sales last year. The company runs two research and development sites in China. Nokia derives a similar share of revenues from the Chinese mainland, Hong Kong and Taiwan. Extra sales in Europe in the event of a Huawei ban would not offset losses in China, argues Pierre Ferragu of New Street Research, not least because the Chinese will launch 5g a year or two earlier.

More important, worries Börje Ekholm, chief executive of Ericsson, a ban on Huawei would slow down the launch of 5g in Europe
Containers  charts  spending  surveys  links  via:Workflow 
8 weeks ago
Are security concerns over Huawei a boon for its European rivals?
Between 2015 and 2018 Huawei’s share rose from 24% to 28%; Nokia’s dipped from 20% to 17% and Ericsson’s from 15% to 13%. An escalation in the war on Huawei might prompt Beijing to retaliate by kicking Western firms out of China.

That would be a blow to the Nordic duo. China accounted for 10% of Ericsson’s 211bn krona ($24.2bn) in global sales last year. The company runs two research and development sites in China. Nokia derives a similar share of revenues from the Chinese mainland, Hong Kong and Taiwan. Extra sales in Europe in the event of a Huawei ban would not offset losses in China, argues Pierre Ferragu of New Street Research, not least because the Chinese will launch 5g a year or two earlier.

More important, worries Börje Ekholm, chief executive of Ericsson, a ban on Huawei would slow down the launch of 5g in Europe
5g  China  globe  eu  links  via:Workflow 
8 weeks ago
In Defense of YAML
“Where it can go wrong is where we use YAML to describe behavior.”

Actually doing the thing instead of just describing the thing you want: the bane of all programming.
Yall  programming  declarative  links  via:Workflow 
9 weeks ago
BMC Touches Clouds with Job Scheduler
The new support for cloud platform as a service (PaaS) functions — including Lambda, step functions, and batch on AWS and logic apps and functions on Azure — gives organizations the capability to orchestrate workflows on the cloud. But, importantly, it also allows customers to integrate these cloud functions with applications running in private clouds and hybrid architectures, the company says.
Scheduling  batchjobs  BMC  enterprisesoftware  cloud  links  via:Workflow 
9 weeks ago
Elizabeth Holmes and her firm Theranos show why we must stop fetishising entrepreneurs
As well as capturing enduring gender anxieties, the Theranos story is also a reflection of the technological zeitgeist. Gibney believes Holmes was so successful because of Silicon Valley’s “fetishisation of the entrepreneur”. Holmes’s entire persona, after all, seems to have been an exercise in myth-making. She dropped out of college, like Mark Zuckerberg. She borrowed Steve Jobs’s trademark black turtleneck and bizarre eating habits. She faked a deep baritone to make herself more authoritative. If you were to come up with a piece of performance art reflecting our expectations of “tech geniuses”, you could not have done a better job than Holmes. What an incredibly scary thought.
Theranos  startups  scandals  gender  links  via:Workflow 
9 weeks ago
☄️ Week 12, elf sweep loop texture build piano east content Yanni
One thing I’ve learned, writing books and then talking to people about those books and others, is that people read for wildly different reasons. I don’t only mean they read different books for different reasons – “I like mysteries, because they keep my brain occupied”; “I like fantasy novels, because they offer me a world that is fundamentally ordered and legible” – but also that they read the same books for different reasons. Wildly different. I mean sure, there is always the shared foundation of processing sentences on the page, rendering them into a kind of waking dream; but beyond that, there is sometimes zero overlap between the objectives and pleasures of different kinds of readers. The more I’ve been convinced of that, the more I’ve come to love it. It’s weird and challenging and exciting.
Books  writing  links  via:Workflow 
9 weeks ago
For important disclosures and certifications,
Yet, through its many ups and downs, the relationship has proved resilient. Trade flows between the eu and the United States remain the world’s biggest, worth more than $3bn a day. Shared democratic values, though wobbly in places, are a force for freedom. And, underpinning everything, the alliance provides stability in the face of a variety of threats, from terrorism to an aggressive Russia, that have given the alliance a new salience.

At the heart of this security partnership is nato. By reaching its 70th birthday the alliance stands out as a survivor—in the past five centuries the average lifespan for collective-defence alliances is just 15 years. Even as European leaders wonder how long they can rely on America, the relationship on the ground is thriving. As our special report this week explains, this is thanks to nato’s ability to change. No one imagined that the alliance’s Article 5 mutual-defence pledge would be invoked for the first, and so far only, time in response to a terrorist attack on America, in September 2001, or that Estonians, Latvians and Poles would be among nato members to suffer casualties in Afghanistan. Since 2014 the allies have responded vigorously to Russia’s annexation of Ukraine. They have increased defence spending, moved multinational battlegroups into the Baltic states and Poland, set ambitious targets for military readiness and conducted their biggest exercises since the cold war.
Keybanc  qtr_calls  financials  numbers  enterpriseIT  spending  charts  links  via:Workflow 
9 weeks ago
Europe and America must work to stop their relationship unravelling
Yet, through its many ups and downs, the relationship has proved resilient. Trade flows between the eu and the United States remain the world’s biggest, worth more than $3bn a day. Shared democratic values, though wobbly in places, are a force for freedom. And, underpinning everything, the alliance provides stability in the face of a variety of threats, from terrorism to an aggressive Russia, that have given the alliance a new salience.

At the heart of this security partnership is nato. By reaching its 70th birthday the alliance stands out as a survivor—in the past five centuries the average lifespan for collective-defence alliances is just 15 years. Even as European leaders wonder how long they can rely on America, the relationship on the ground is thriving. As our special report this week explains, this is thanks to nato’s ability to change. No one imagined that the alliance’s Article 5 mutual-defence pledge would be invoked for the first, and so far only, time in response to a terrorist attack on America, in September 2001, or that Estonians, Latvians and Poles would be among nato members to suffer casualties in Afghanistan. Since 2014 the allies have responded vigorously to Russia’s annexation of Ukraine. They have increased defence spending, moved multinational battlegroups into the Baltic states and Poland, set ambitious targets for military readiness and conducted their biggest exercises since the cold war.
Europe  military  trade  politics  USA  NATO  links  via:Workflow 
9 weeks ago
The Best Digital Transformers Choose When to Choose
There’s a cost to all this choice: it delays decision making, causes distress, and it leads to post-decision regret.
Pivotal  cloudnative  platformops  links  via:Workflow 
9 weeks ago
Facebook's local news project frustrated – by lack of local newspapers
The definition of not enough:

> The company deems a community unsuitable for Today In if it cannot find a single day in a month with at least five news items available to share.

And:

> Some 1,800 newspapers have closed in the US over the last 15 years, according to the University of North Carolina. Newsroom employment has declined by 45% as the industry struggles with a broken business model partly caused by the success of companies on the internet – including Facebook.
News  newspapers  surveys  Facebook  links  via:Workflow 
9 weeks ago
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