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Please Hold
An impressive 72% of millennials are more likely to be loyal to a brand that responds to feedback on social media.
Charts  customerservice  retail  social  links  via:Workflow 
8 weeks ago by cote
2019 Outlook Demand Environment Flattens a
Between 2015 and 2018 Huawei’s share rose from 24% to 28%; Nokia’s dipped from 20% to 17% and Ericsson’s from 15% to 13%. An escalation in the war on Huawei might prompt Beijing to retaliate by kicking Western firms out of China.

That would be a blow to the Nordic duo. China accounted for 10% of Ericsson’s 211bn krona ($24.2bn) in global sales last year. The company runs two research and development sites in China. Nokia derives a similar share of revenues from the Chinese mainland, Hong Kong and Taiwan. Extra sales in Europe in the event of a Huawei ban would not offset losses in China, argues Pierre Ferragu of New Street Research, not least because the Chinese will launch 5g a year or two earlier.

More important, worries Börje Ekholm, chief executive of Ericsson, a ban on Huawei would slow down the launch of 5g in Europe
Containers  charts  spending  surveys  links  via:Workflow 
9 weeks ago by cote
For important disclosures and certifications,
Yet, through its many ups and downs, the relationship has proved resilient. Trade flows between the eu and the United States remain the world’s biggest, worth more than $3bn a day. Shared democratic values, though wobbly in places, are a force for freedom. And, underpinning everything, the alliance provides stability in the face of a variety of threats, from terrorism to an aggressive Russia, that have given the alliance a new salience.

At the heart of this security partnership is nato. By reaching its 70th birthday the alliance stands out as a survivor—in the past five centuries the average lifespan for collective-defence alliances is just 15 years. Even as European leaders wonder how long they can rely on America, the relationship on the ground is thriving. As our special report this week explains, this is thanks to nato’s ability to change. No one imagined that the alliance’s Article 5 mutual-defence pledge would be invoked for the first, and so far only, time in response to a terrorist attack on America, in September 2001, or that Estonians, Latvians and Poles would be among nato members to suffer casualties in Afghanistan. Since 2014 the allies have responded vigorously to Russia’s annexation of Ukraine. They have increased defence spending, moved multinational battlegroups into the Baltic states and Poland, set ambitious targets for military readiness and conducted their biggest exercises since the cold war.
Keybanc  qtr_calls  financials  numbers  enterpriseIT  spending  charts  links  via:Workflow 
9 weeks ago by cote
Execs think more optimistically about app dev practices than reality
> The same HBR survey found that 61 percent expect software release cycles to be three months or less, but only 27 percent of their companies actually achieve that goal. The takeaway is that executives aren’t hands-on enough to know how much time software development takes. Without a deeper understanding, they are prime targets for salesmen pitching digital transformation nirvana.
devops  charts  surveys  digitaltransformation  google 
12 weeks ago by cote
AWS, MongoDB, and the Economic Realities of Open Source
> This leaves MongoDB Inc. not unlike the record companies after the advent of downloads: what they sold was not software but rather the tools that made that software usable, but those tools are increasingly obsolete as computing moves to the cloud. And now AWS is selling what enterprises really want.
charts  opensource  cloud  mongodb  aws  pricing 
january 2019 by cote
What’s next for 2019? Influencer marketing trends
> Technology is not favoured on Instagram, accounting for just one percent of posts. A quarter of all sponsored posts cover fashion, followed by food (12 percent) and entertainment (11 percent).
surveys  marketsizing  instagram  advertising  web2.0  charts 
december 2018 by cote
Does terrorism work? We studied 90 groups to get the answer
> We found that only six of the 45 terror groups – that’s 13.3 percent – accomplished their broader goals; the others did not... Meanwhile, among the 45 groups that chose not to use terrorism, 26 – or 57.8 percent – achieved their objectives, while 19 did not.
studies  politics  terrorism  charts 
december 2018 by cote
New Common Sense Media survey finds more positives than negatives in teen use of social media
‘“Overall, Common Sense said teens are more likely to view social media as a good thing in their emotional lives. For example, 16 percent said using social media makes them feel less depressed and 25 percent said they feel less lonely, compared to 3 percent who said social media use made them feel more depressed or lonely. The report states that even though teen social media use has skyrocketed in six years, “teens are no more likely to report having a negative reaction to social media on any of these (emotional well-being) measures today than they were in 2012.”’
socialmedia  charts  thekids  surveys 
september 2018 by cote
The Trouble with Cloud “Repatriation”
“Forty-seven (47%) percent of them said improving performance/availability was one of the main reasons for leveraging multiple infrastructure environments.”
charts  multicloud  surveys  cloud  451 
august 2018 by cote
Serverless survey
“Serverless is growing, and fast. Several key adoption metrics are 2x what they were last year. And not just with smaller companies; the enterprise is adopting serverless technologies for critical workloads just as rapidly.”
charts  survey  serverless  cloudnative 
july 2018 by cote
This is the Amazon everyone should have feared — and it has nothing to do with its retail business
“the massive online retailer once again posted its largest quarterly profit in history — $2.5 billion for the quarter — on the back of two businesses that were afterthoughts just a few years ago: Amazon Web Services, its cloud computing unit, as well as its fast-growing advertising business.”

Good charts, too.
charts  amazon  revenue  qtr_calls  advertising  aws 
july 2018 by cote
Is the internet good or bad for society? Americans are having a tougher time deciding.
"The percentage of people who think the internet is good for society is shrinking. Roughly 70 percent of American adults who use the internet believe it’s mostly good for society, down from 76 percent in 2014, Pew found."


"About 64 percent of online adults over 65 say the internet has been “a mostly good thing for society,” Pew wrote. In 2014, that number was 78 percent."
charts  sentiment  internet  media  surveys  age  pew 
may 2018 by cote
The Sorry State of Digital Transformation in 2018
Organizations talk a lot about transformation, but their actions don't always back it up:

"To find out the state of digital transformation, we surveyed 1,600 business and IT decision-makers in North American and European enterprises. The answer? Sorry, I’m afraid. As you can see from the picture below, 21% of firms think their transformation is dusted and done. Really? Done? And another 22% are investigating or not transforming at all. And while 56% of firms are transforming, their level of investment and scope of transformation are still mostly small. For example, only 34% of banks and insurers are even bothering to transform marketing and only 45% are transforming customer care — a too-small percentage given consumers’ of mass adoption of mobile devices.

"Why? As one respondent put it, “It’s a war between old-school technophobe leaders and the technology innovation that represents a completely different way of doing business.”
surveys  digitaltransformation  banking  forrester  cloudnative  charts 
april 2018 by cote
The chemistry of enthusiasm
“In our view, too many companies try to raise engagement by launching disconnected initiatives like wellness programs. Such initiatives might improve employee morale slightly and serve other purposes, but they’re detached from customers’ priorities. They lack the specific mechanisms that lift employee engagement the most over a long period and link directly to customer advocacy.”
nps  performance  morale  callcenters  cases  feedback  charts  bain 
april 2018 by cote
Dropbox S-1 Analysis - The King of Freemium
“Founded in 2007, Dropbox epitomizes the freemium go-to-market. Dropbox has grown from 0 to 500 million users over that time period. 2% of those users convert to paid and pay an average of $9.33 per month. 90% of revenue originates through self serve channels - an astounding figure for company that generated more than $1B in revenue last year.”
dropbox  storage  financials  charts  ipos  qtr_calls 
february 2018 by cote
Why isn't digital fixing the productivity puzzle?
"In addition, stagnant wages had implications for limiting demand growth. In our sector analysis, we found weak demand dampened productivity growth through other channels than investment, such as economies of scale and a subsector mix shift.”
charts  mckinsey  economics  digitaltransformation 
february 2018 by cote
The gender wage gap is really a child care penalty
“In Denmark, childbearing creates a 20 percent gender wage gap.”
gender  pay  charts  studies 
february 2018 by cote
Green light for IT spending in 2018
“fully 50% of the 872 respondents said their company is giving a ‘green light’ for IT spending. That was the highest reading since 2007, and 13 basis points higher than the average survey response for the month of November for the previous five years”
charts  IT  spending  surveys  451 
january 2018 by cote
Black & Blue: IBM hires Bain to cut costs, up productivity
“It is now 22 straight quarters since IBM last reported global top line growth and its bottom line has shrunk during that period. IBM generated $92bn in cash in those lean years from 2012 to 2017, but chose to return 80 per cent of it to shareholders instead of using it in other ways.”
financials  consultants  bain  IBM  layoffs  charts 
january 2018 by cote
Amazon overhauls Kindle app with new look and deep Goodreads social integration
Including good chart from Pew that ebooks haven’t killed off print books.
kindle  amazon  charts  ebooks  integrarion 
october 2017 by cote
Which workloads are attracted to the edge?
A chart ranking IoT workloads by latency tolerated and "criticality." Logarithmic stuff involved.
networking  iot  Charts  451 
may 2017 by cote
People are getting sick of working in the “sharing” economy
“It doesn’t look like [gig work] is becoming more lucrative for people,” says Fiona Greig, co-author on the JPMorgan Chase Institute report. “As the labor force strengthens in general, more and more people have better options.”
gig  Charts  softwaredefinedbusiness  numbers  Uber 
november 2016 by cote
Uber and Lyft have finally lost a game of political hardball
"The rules are stricter than ones that Uber and Lyft face in other jurisdictions: They require drivers for the services to pass fingerprint-based background checks, to identify their cars with company emblems, and to avoid picking up and dropping off passengers in certain lanes."
Uber  taxis  charts  ridesharing  unicorns  lyft  Austin 
may 2016 by cote
OpenStack by the numbers: Who’s using open source clouds and for what? | InfoWorld
Some of the highlights from the recent OpenStack survey: profile of 1,000+ respondents' companies, what they use it for, why they choose it (cost), etc.
openstack  charts  cloudnative  surveys  cloud 
april 2016 by cote
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