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cote : bsm   73

Cisco buys Tidal Software for $105M — to virtualize the data center
"So what does Tidal bring to the table? Cisco Vice Preident of Corporate Development Hilton Romanski says Tidal gives companies visibility into how computing resources are being used by business applications. That information can then be used to automate the management of those applications."
m&a  itmanagement  cisco  tidal  BSM  ITSM 
april 2009 by cote
ManageEngine Announces ManageEngine IT360 Beta, an Integrated Business Service Management 'Lite' Solution; BSM Without the Up-Front Expense or Lengthy Implementation
"For years, IT managers have supported the goal of BSM (mapping infrastructure components to the business services they support), but the expensive software -- and even more expensive, months-long implementations and staff trainings -- left many feeling BSM was out of reach. ManageEngine IT360 is designed to offer the benefits of BSM -- starting with the business centric views illustrating the way in which business services are affected when IT resources are underperforming or unavailable -- without the cost or the headaches."
via:email  IT360  BSM  itmanagement  pr  itmanagementguys 
march 2009 by cote
Geek And Poke: Business-IT Alignment
On business/IT alignment in this day and age.
bsm  cartoons 
march 2009 by cote
BSM Appliance, SaaS or PaaS an approach to BSM Lite? — dougmcclure.net
Should BSM be a cloud-hosted service, be it SaaS (no assembly required) or PaaS (get out your hex-driver, but its pretty simple)? Hell yes it should, without a doubt, full-speed ahead, order more coal for the engine.
SaaS  BSM  itmanagement  itmanagementguys 
february 2009 by cote
BMC drops traditional identity management, focuses on Business Service Automation | Felix Gaehtgens
"BMC is no longer a player in the traditional identity management market but is instead transforming its offerings to provide an all-integrated approach to automate IT through business service automation and management."
bmc  identity  TomBishop  automation  bsm 
july 2008 by cote
Forrester Research examines the mega-management vendors, Part 1 - Network World
"BMC brought in $1.73 billion in fiscal 2008...More important perhaps is the fact that BMC logged $88 million in BSM bookings." Also, numbers for CA.
bmc  via:dmcclure  itmanagement  qtr_calls  numbers  bsm  ca 
june 2008 by cote
Vendor Goes After SMBs With BSM Offering
I love the phrase "cheap and cheerful code." I'll have to remember that one for future use.
bsm  itmanagement  redmonkpressquotes  firescope  managedobjects 
may 2008 by cote
Compuware 2.0 Rebranding Launched — dougmcclure.net
"I’d like to see product managers, developers and delivery services folks active and encouraged to discuss how they’re going to adopt Compuware 2.0 in their products." Also, see: http://www.wemakeitrockaroundtheworld.com/.
compuware  bsm  marketing  blogs 
may 2008 by cote
Microsoft's evolving role in systems management
Forrester's Jean-Pierre Garbani talks about his ideas for the future of IT management.
itmanagement  via:ryanshopp  big4  bsm  process  forrester 
may 2008 by cote
The World Needs "BSM Lite"
"The assumption is that this approach will show the dynamic linkage between the underlying infrastructure components and business performance. In the big four's story, such a linked view should provide business context to assess the business effects..."
bsm  itmanagement  big4 
may 2008 by cote
Seven Steps to become a BSM Super Hero
Doug on putting together your reports and dashboards for getting smiles up the chain.
dashboards  bsm  itmanagement  reports 
may 2008 by cote
BPM vs. BSM: What's the difference?
"BSM provides the ability to dynamically link underlying components to a service, enabling them to more effectively monitor, manage and report on the services they are providing." I am liking how clear and straight-forward these ManagedObjects dudes are.
ManagedObjects  itmanagement  itmanagementguys  bpm  bsm  copy  marketing 
april 2008 by cote
Services, not software, chew up bulk of virtualization spend
""Virtualization is also primarily viewed from a technical perspective, and most CIOs do not link virtualization to solving business problems."
virtualization  itmanagement  bsm  itmanagementguys 
april 2008 by cote
Silicon Republic » European CIOs trump their US brethren
"For instance, businesses are starting to relate a server failure, not just to an availability metric, but to whether a customer gets their order delivered."
via:dmcclure  bsm  eu  itmanagement  process  alignment 
february 2008 by cote
IBM Acquires Business Intelligence Software Maker AptSoft -- IBM -- InformationWeek
"IBM claims AptSoft's software can analyze tens of thousands of disparate events per second on a network to spot a trend."
ibm  m&a  aptsoft  via:email  monitoring  events  bsm 
january 2008 by cote
Burton Group Identity Blog: Does acquisition equate to evolution? Enterprise Role Management at a crossroad…
"Enabling that enterprise to understand and to refine its structure in response to changing needs is a longer term benefit of role management." Sounds like the identity version of BSM, eh?
idm  bsm  burton  identity  rbac  enterprisesoftware 
january 2008 by cote
IBM Service Management: Driving Innovation Through Visibility, Control and Automation
Looks like some good bed-time reading. How IBM IT management can help you get to innovation.
to_read  biztalk  itsm  bsm  tivoli  ibm  itmanagement 
january 2008 by cote
dev2ops: "What does Bob want?" - an amusing lesson about figuring out what actually matters to the business
Some nice comments on the John Willis episode of RedMonk Radio. Man, I really need to start up that weekly podcast with him.
ego  redmonk  itmanagement  johnwillis  bsm  podcasts  redmonkradio 
january 2008 by cote
100% Cotton: BSM from the CEO Perspective
BSM is all about measuring and reporting IT in such a way that a VP of Sales, the CFO and CEO can all easily grasp what IT is doing for them and the business as a whole.
via:dmcclure  bsm  itmanagement  firescope  metrics  reports  enterprisey 
november 2007 by cote
IT as profit center
Two lines of thought on IT being a "profit center," as it were: as the obvious, but forgotten, enabler of end-user facing technologies that make money and as for internal customers via chargebacks.
chargeback  itmanagement  bsm  profit 
august 2007 by cote
Business Service Management Key - IT's Role and Becoming Transparent and Aligned
"The technology we sell isn’t the problem - it’s everything around it."
bsm  itmanagement  enterprisesoftware  ego 
july 2007 by cote
Playing the SOX Card
"[W]e can argue about what level of detail needs to be reported and how many controls need to be in place, but that proverbial silver lining is that many IT organizations are better run and better aligned with the business of regulatory crackdown. Would i
bsm  regulation  accountablity  compliance  sox 
february 2007 by cote
Strategic Alignment - Venkatraman, Henderson, Oldach (1993)
"[T]he business visionary, who articulates how the emerging IT competences and functionality as well as changing governance patterns in the IT marketplace would impact the business strategy."
business  bsm  it 
july 2006 by cote
RedMonk Blog: Briefing: CA Service Management, March 2006
First RedMonk briefing summary post. Still some kinks to work out in the formatting, but it's a great start.
BSM  SOA  ITSM  ITIL  sysmgmt  redmonk  ca 
april 2006 by cote
SLA deployment declines, survey finds
The use of SLA's on decline. Raw numbers aren't too helpful. What you need to worry about is "how much money am I making? How much am I loosing?"
sla  sysmgmt  bsm  cmdb 
january 2006 by cote
IT Manager's Journal | The ITIL initiative
Short, general overview of ITIL with some nice linkage. "'ITIL is not a fad,' Peter Armstrong, corporate strategist for BMC Software, says. 'It has been there for 30 years. Fads don't normally last 30 years.'"
itil  bsm  sysmgmt  it 
january 2006 by cote
Bridging the European Communication Gap: A Management Guide [PDF]
Interesting write-up of need for tech-wonks to become more business-wonks. It's targeted to Europe, but it's ideas aren't really limited to that. This is a BMC sponsered paper.
bmc  bsm  it  cio 
november 2005 by cote
Scaled To Fit: BSM For The Mid-Tier
Short piece about BSM in the field.
bsm  bmc  sysmgmt 
november 2005 by cote
Others tried to buy Peregrine prior to HP deal, papers show
4 other companies wanted to buy Peregrine. I wonder who they were...
hp  peregrine  helpdesk  bsm  bmc  sysmgmt  m&a 
november 2005 by cote
Blueprints key to IT project success
"We are the only industry that gets away with spending lots of money buying lots of equipment, then buying lots more tools and equipment to tell us what it is we bought; that is crazy."
bmc  sysmgmt  bsm  discovery  cmdb  itil 
october 2005 by cote
CMDB Plateau of Productivity 10 years out?
Short commentary on yesterday's Register article
cmdb  bmc  sysmgmt  sorm  bsm 
october 2005 by cote
SCO, BMC in Vancouver and RITA
"[T]he company is moving from slideware to delivery with its Business Service Management strategy. Indeed, it is claiming that BSM is quickly becoming a major revenue stream and it can back this up with some impressive reference sites (Dell being one of t
bmc  conferences  analysts  bsm 
september 2005 by cote
What is BSM, Anyway?
A BSM explanation from Bloor.
to_read  bsm  sysmgmt  bmc 
september 2005 by cote
BPEL [Wikipedia]
Holy crap, this looks like a bucket of complexity. Does anyone have practicle expierience with BPEL?
bpel  bpm  xml  workflow  bsm 
september 2005 by cote
BMC CTO: IT still matters
"Bishop cited the need for a 'spanning layer' to hide system complexity. 'We need a spanning layer that enables us to capture the different relationships between the various components,' but is not component-based itself, Bishop said."
bmc  tombishop  bsm  sysmgmt  spanning 
july 2005 by cote
Misconceptions surrounding service management
Tracking the evolution of SLA's to BSM: "BSLs, viewed from an IT perspective, are really the combination and cascading of IT service level guarantees that, taken together, guarantee the level of business service."
bsm  sysmgmt  sla 
february 2005 by cote

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