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What’s Hot In Insurance Tech In 2019?
The business backbone, the core systems, burden digital transformation strategies. Insurers spend about two-thirds of finite tech budgets on these run-the-business systems. More nimble competitors are spending more on digital tech. And this run-the-business spend is growing. Tech leaders need to demonstrate business value of these maintenance and ops investments. Benjamin Clarke, the CTO of Bold Penguin, argued that “the project mentality of insurance companies leads to them not building anything interesting but just replatforming again, delivering the exact same experience.”
via:Workflow  book4  Insurance  Forrester  trends  legacy  links 
9 weeks ago by cote
The Rise, Fall, And Rise Again Of The Integrated Developer Toolchain
And this is where DevOps tool vendors now see opportunity. The mounting tax of maintaining tools has grown so extensive that offering an all-in-one solution may just be the trick to get development teams unstuck and the innovation train rolling even faster.
DevOps  Forrester  idea  development  Cox’s  m&a  surveys  links  via:Workflow 
9 weeks ago by cote
It’s Time To Transform Insurance Claims
Protecting customers in times of duress is the basic purpose of insurance, and yet only 57% of US online adults feel confident that their insurance company will treat them fairly when they have a claim.[1] Poor claims experiences have immediate business effect. In the UK, 71% of property & casualty insurance customers would consider switching providers if they had a bad claims experience.[2]
links  Forrester  via:Workflow  book4  Insurance  digitaltransformation  surveys 
9 weeks ago by cote
Digital Transformation: Why Culture Is So Key
> Culture is the most important factor, way more important than technology, for example. By culture, we mean a set of shared values and beliefs that drive a change in behaviors. This has to be both a top-down and a bottom-up approach. The CEO and the C-level executives must embody the culture and the DNA of the brand so that employees change their behaviors to better serve their clients. A great example of this was shared by Frédéric Oudéa, the CEO of Société Générale, when receiving the 2018 prize (see picture below): He regularly (once a month) spends time learning how to code in order to understand IT/software issues and directly listen to clients and employees. Another example comes from C-level executives at Generali or Air Liquide, which spend time regularly to call back detractors themselves.
france  awards  Forrester  culture  digitaltransformation 
october 2018 by cote
New Tech Spotlight: Fintech Investments Reach All-Time High In Q2 2018
“In Q2 of this year, fintech startups raked in a total of $19 billion in funding, pushing the overall category to well north of $100 billion in total funding raised.”
startups  payments  finance  Forrester  funding  fintech 
september 2018 by cote
How Companies are Saving Millions with Pivotal Cloud Foundry
"A recent Forrester study commissioned by Pivotal which analyzed the benefits PCF customers see when adopting the platform found that developers gain 50 percent more coding hours a week. How? The automation and self-service features of Pivotal Cloud Foundry decrease manual and mundane deployment tasks. Wait times for environment setup and code to be prompted to production are also significantly reduced... That 50 percent gain in coding hours led to more releases per year, speeding up release schedules from once every two months to once a week — and sometimes even daily. Forrester estimates this increase in productivity equates to more than $31 million over three years, while the reduction in DevOps time allocated to provisioning, patching and scaling across multiple clouds at almost $6 million."

Also, Rackspace has a managed Pivotal Cloud Foundry service.
PivotalCloudFoundry  partners  proofpoints  forrester  infographics  roi  managedcloud 
august 2018 by cote
Why You Need To Know About Low-Code, Even If You're Not Responsible For Software Delivery
“Low-code [uses] declarative techniques instead of traditional lines of programming… Common features include reusable components, drag-and-drop tools, & process modeling. Individuals or small teams can experiment, prototype, & deliver apps in days or weeks.” Plus, marketsizing: something like $4bn.
platforms  citizendeveloper  Forrester  lowcode 
august 2018 by cote
The State Of The Kubernetes Ecosystem
Overview of the (vendor) players.


- "According to predictions from 451 Research, the market is set to grow from $762 million in 2016 to $2.7 billion by 2020."

- “A Forrester study found that 66% of organizations who adopted containers experienced accelerated developers efficiency, while 75% of companies achieved a moderate to significant increase in application deployment speed.”
kubernetes  marketsizing  451  Forrester  surveys  overviews  startups  cloudnative  profiltes 
june 2018 by cote
CIOs Must Use EAs To Be Successful In Their Digital Transformations
“Developing a portfolio of architecture products to articulate the firm’s enterprise architecture. DevOps and business product managers have become very skilled in product management. However, it has been difficult to link business and technology products in a meaningful way. EAs have productized architectural components — customer journeys, value streams, and life cycles — as a tool to bridge this gap and align business products, architectural products, and technology products to strategy.”
enterprisearchitecture  forrester  digitaltransformation  platforms 
may 2018 by cote
A New Study on Design Thinking is Great News for Designers
"Forrester has determined that teams that are applying IBM’s design thinking practice and are adequately staffed with design talent are getting to market twice as fast as without. These teams are also seeing up to a 75% reduction in design and development time."
ibm  design  proofpoints  forrester  studies 
may 2018 by cote
The Sorry State of Digital Transformation in 2018
Organizations talk a lot about transformation, but their actions don't always back it up:

"To find out the state of digital transformation, we surveyed 1,600 business and IT decision-makers in North American and European enterprises. The answer? Sorry, I’m afraid. As you can see from the picture below, 21% of firms think their transformation is dusted and done. Really? Done? And another 22% are investigating or not transforming at all. And while 56% of firms are transforming, their level of investment and scope of transformation are still mostly small. For example, only 34% of banks and insurers are even bothering to transform marketing and only 45% are transforming customer care — a too-small percentage given consumers’ of mass adoption of mobile devices.

"Why? As one respondent put it, “It’s a war between old-school technophobe leaders and the technology innovation that represents a completely different way of doing business.”
surveys  digitaltransformation  banking  forrester  cloudnative  charts 
april 2018 by cote
The Insurance Industry Is A Prime Target For AI Technologies And Solutions
Quote below:

- Technologies Oriented & Experience Focused: Experience related AI technologies include virtual assistant, speech analytics, and recommendation engines. These technologies are being adopted in customer service and insurance product selection business activities.
- Technologies Oriented & Operational Focused: Operational AI technologies comprises text analytics, advanced analytics, facial and image recognition, machine learning and natural language generation. Most of these AI technologies are being adopted to improve operational efficiencies. However facial recognition and machine learning are being used to mitigate the risk exposure of insurers.
- Solutions Oriented & Experience Focused: The two experience focused AI solutions concentrate on providing a positive customer experience. The solutions combine multiple AI technologies to create conversational solutions and industry pre-trained solutions. The latter is also being used to train internal customer facing roles.
- Solutions Oriented & Operational Focused: As machine learning has grown in maturity, we find insurers combining other AI technologies with machine learning to create deep learning solutions. Currently, risk management is the focus area of deep learning solutions.
insurance  forrester  ai 
march 2018 by cote
Fintech Has Grown Up
“Fintech has lost its direct-to-consumer ambition. Previous editions of Finovate have seen presentations by now established brands like Fidor Bank, eToro, Kabbage, rPlan, and Scalable Capital. Most of these startups have since shifted their business model from just direct to customers – consumers or businesses – to some form of B2B2C, working with incumbents as their distribution partners. That’s because despite all the claims about incumbents neglecting their customers’ needs, customer acquisition in financial services remains hard and expensive.”
startups  retailbanking  forrester  banking 
march 2018 by cote
Kubernetes has won. Docker Enterprise Edition to support rival container-wrangling tech
Dave Bartoletti, an analyst with IT consultancy Forrester, said it's clear that Kubernetes has won at the orchestration layer. "There's too much mindshare around it," he said in a phone interview with The Register. "There are too many developers who just want this."
Kubernetes  Forrester  Docker  containers  Container  orchestration  links  via:Workflow 
october 2017 by cote
The Bright Ops Future - Reinventing Operations in the Age of Cloud-Native IT
Slides from a Forrester/Pivotal webinar. Some survey charts on automation and DevOps stuff. Also, an overview of Pivotal's platform and cloud-native roles.
surveys  Forrester  DevOps  automation  Pivotal  cloudnative 
may 2017 by cote
Don't make the mistake of thinking the CIO is irrelevant - TechRepublic
"The world isn't about to end, however. Yes, Forrester reveals in its "Understanding Shifting Technology Acquisition Patterns" research note that lines of business are taking on a greater role in technology purchasing, removing IT from the purchasing process in 6.3% of new technology purchases in 2013, rising to 7.2% in 2015, while IT-only purchases will fall from 23.7% (2013) to 21.6% (2015)."

From 2014.
devrel  IT  wp  purchasing  surveys  marketing  forrester  numbers 
february 2016 by cote
Forrester Research : Research : Best Practices For Agile-Plus-Architecture
Some good tips on merging agile-think with "big up front planning" type architects
Forrester  agile  legacy  culture  transformation  enterprisearchitect 
january 2016 by cote
Forrester Report: Application Modernization
Lots of good input on dealing with legacy code, peppered with some micro-anecdotes from organizations on the topic.
Forrester  legacy  cases  microservices  modularity  appdev  analysts  PDFs 
january 2016 by cote
Forrester/IBM Report: 'Great' apps monetize five times better than good ones
Survey commissioned by IBM to find out what makes mobile apps great. Then, of course, it seeks to tie more success (revenue) to that greatness.

n="1,000 consumers in the U.S., Canada, U.K. and India."
consumers  sentiment  wp  IBM  design  mobile  surveys  forrester 
november 2015 by cote
Forrester Loses $90m and Josh Bernoff | Kea Company Blogs
Forrester’s readership is changing, however. Kea Company’s 2014 Analyst Value Survey showed that Forrester’s hold on its potential audience is shrinking, especially in the freemium readership that is transforming the analyst industry. In 2014, Forrester was used by 65% of survey participants whose companies subscribed to analyst firms. That’s an impressively large number, despite being down on the 2013 percentage. Importantly, just 41% of those without corporate subscriptions use Forrester. Forrester’s audience is (like many of the top ten analyst houses) too small in the freemium segment, which is now the majority of the audience for analyst research. Of course, 41% isn’t a terrible percentage: Forrester’s the second largest analyst house, and it has a significant audience. That said, any analyst firm should look at the ratio between its freemium audience and the premium (subscription-paying) clientele. Some firms can get more freemium readers per client than Forrester does (such as IDC). When I was doing charts for the post on the industry analyst business, I noticed that Forrester’s profits had been shrinking: Without looking at the details it was hard to say if this was good or bad (a company can choose to spend profits to grow, invest in the business…or they could just be doing poorly). Anyhow, this write-up from Duncan Chapple goes over some highlights from recent earnings at FORR.
via:ifttt  from:tumblr  analystlife  forrester  analysts  revenue  link  tumblr:link 
february 2015 by cote
Cloud ERP replacement doubled last year to 24% says Forrester
The proportion of enterprises that have replaced or plan to replace existing ERP systems with SaaS has doubled from 12 to 24 percent in the past year, according to research published this week by industry analyst firm Forrester. In addition, the numbers planning to use SaaS alongside on-premise ERP — for example in ‘two-tier’ ERP deployments — leapt by more than half to 41 percent. Taken together, the survey shows that 65 percent of enterprises expect to be using SaaS in some ERP role before the end of 2015 — a massive increase of two thirds on what respondents were saying a year ago.
via:ifttt  from:tumblr  numbers  marketsizing  workloads  forrester  saas  cloud  link  tumblr:link 
may 2014 by cote
(via Amazon Web Services, Windows Azure top cloud dev choices, says survey)
surveys  cloud  developers  forrester  numbers  charts  usage  sentiment  via:ifttt  from:tumblr  tumblr:photo  photo 
march 2014 by cote
Study: Despite bright, shiny rivals, good old Office still rules at work - Network World
So says a recent survey of 155 IT buyers. Also, this depressing note for people who like innovation: Ranking on the low end of priorities are features that get a lot of attention in the market for their razzle-dazzle but apparently aren’t very interesting yet in the real world. Those include the ability for multiple users to simultaneously co-edit documents, which is a big Google Docs feature, and mobile apps for iOS and Android devices, which indicates there isn’t a lot of interest in using office suites with tablets just yet.
via:ifttt  from:tumblr  office  marketshare  saas  innovation  forrester  surveys  numbers  procurment  link  tumblr:link 
october 2013 by cote
Forrester: Survey data dispels 3 myths about enterprise software
Figring out how much is spent on customer appdev is always ellusive, here's some survey driven input.
surveys  numbers  appdev  spending  forrester  developers  bluecollarprogrammers 
august 2013 by cote
Forrester: Middle-Aged Developers Driving Cloud Computing – ReadWrite
In other words, as with open source, these developers can't be bothered with corporate bureaucracy. In an earlier Forrester survey, developers said the primary benefit of the cloud is that it's the "Fastest way for me to get my project done and deployed." This calls to mind Redmonk analyst Stephen O'Grady's assertion that "Convenience trumps just about everything" when it comes to cloud adoption.
qpost  cloud  forrester 
may 2013 by cote
5 Companies Thriving on the Rise of Shadow IT
All SaaSes, right? That's a good way to get viral spread.
viral  SaaS  google  shadowIT  forrester 
september 2010 by cote
Microsoft's evolving role in systems management
Forrester's Jean-Pierre Garbani talks about his ideas for the future of IT management.
itmanagement  via:ryanshopp  big4  bsm  process  forrester 
may 2008 by cote
Go Big Always - Gartner and Forrester’s Report Card (so far)
Jive's CMO rates and details their experience working with Gartner and Forrester. Check out all the people in comments swooping in for a sale.
gartner  forrester  via:twitter  via:jgovernor  redmonk  ratings  jive 
march 2008 by cote
Pursuing the Web Strategy mission as a Forrester Analyst
Podtech's Jeremiah Owyang goes to Forrester to help out with all that new media hoopla.
execs  forrester  video  analysts 
august 2007 by cote
ITIL Version 3 is All Business
"According to Forrester Research, over 40% of billion dollar corporations have already adopted ITIL. That figure will rise to 80% by the end of 2008."
itil  itilv3  numbers  forrester  itmanagement  enterprisey 
august 2007 by cote
Study: Web 2.0 meets ROI
Forrester report notes that enterprises like RSS the bestest out of Web 2.0 stuff.
web2.0  forrester  roi  rss  syndication  behindthefirewall  blogging 
july 2007 by cote
Alternative offshore model emerging in India
There has to be something wrong with the the phrase "captive centers," right? Anyone...anyone...?
india  offshoring  forrester  outsourcing  work  programming 
may 2007 by cote
IT spending still a bit stalled
"Small" growth of sub-10%. Lots of * 2.0 talk. From Forrester and Goldman Sachs.
numbers  it  money  spending  predictions  forrester  goldmansachs  *2.0 
december 2006 by cote
Forrester podcasting report - just 1% use podcasts
Charlene Li on don't freak out too much about podcasts...
podcasting  forrester  marketing 
april 2006 by cote
Charlene Li's Blog: Forrester’s corporate blogging solutions evaluation, Part 1
Workin' on an enterprise blogging report...opening up with some questions.
blogging  enterprise  forrester 
february 2006 by cote
The Forrester Wave: User Account Provisioning, Q1 2006
"Sun Microsystems is a market leader for a reason -- its product delivers superior provisioning functionality with the highest ease of use."
sunw  identity  forrester  analysts 
january 2006 by cote
CIOs feeling happier about IT prospects
"IT spending projections for the rest of the year improved, with only 6 percent predicting that they will underspend their budget, while a quarter expect to overspend."
forrester  spending  it 
october 2005 by cote
Forrester Research: Analyst Blogs
Forrester has official blogs now. That's exciting.
forrester  blogs 
june 2005 by cote
For Simple Version Control, Subversion Beats CVS
"Subversion, is now mature enough for mainstream adoption."
cvs  subversion  forrester 
april 2005 by cote
Expansive J2EE Infrastructure Management
Quick overview of things to worry about in J2EE sysmgmt.
sysmgmt  forrester  j2ee  java 
april 2005 by cote
Marketers rejoice! Google offers site targeting for AdSense
Notes on Google Ads changes: you can pick sites for your ads to appear on, animated gifs, etc.
forrester  google  textads 
april 2005 by cote
Organic IT 2004: Cut IT Costs, Speed Up Business
Saw a mention of this in Gillett's recent WSDM piece. The name sounds good: we'll see how DIY-IT it is.
forrester  to_read  it 
april 2005 by cote
Forrester Research: Large Enterprises Pursue Strategic SOA
It has this weird comment/section: "COBOL Usage Correlates With Higher SOA Adoption." WTF, dude? I guess it makes sense in an integration way. Good old HTTP/XML glue! Yay!
forrester  soa  soap  xml  integration 
april 2005 by cote
How Do Users Feel About Technology?
There're some really interesting numbers re: collab stuff in here: 61% want better search, mgmt reports are the hardest thing to find, 56% want more collab software, etc.
forrester  it  infowork  collab 
april 2005 by cote
Greasemonkey Primes Firefox For Embarrassment
Here's a 180-take on the cool tech d'jour: Greasemonky's gonna fuck Firefox. Hmm...
firefox  forrester 
april 2005 by cote
Forrester on HP's New CEO: Great Choice, Tough Road
"a straight shooter, a personable leader, and an operations wonk. Forrester believes that he will demand and get performance from each of HP's businesses — or he'll put the underperforming unit on the block."
forrester  hp  technews 
march 2005 by cote
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