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Service-now.com bolsters ITSM SaaS offering
"What's interesting with this release is it's becoming clear that instead of just sticking with just the service desk, Service-now.com wants to branch out into other parts of IT management. … It's trying to get toward one hosted service that orchestrates all of the pieces for you," Cote says. With runbook automation, for example, "it's providing the beginning of a tool you would need to draw out processes, such as provisioning a new user. You can model out the process, see where humans get involved and where automation kicks in," he says.
redmonkpressquote  Service-now.com  servicedesk  automation  redmonkclients  itmanagement  itmanagementguys 
october 2010 by cote
How Big is Amazon’s Cloud Computing Business? Find Out
Astounding, indeed: "According to their estimates, AWS business had a net income of $58.2 million in 2010 and will make $100.7 million in 2011. By 2014, that number will jump to $393 million, or 83 cents a share. The analysts estimate that gross margins of the web business will be around 50 percent versus Amazon’s gross margins of around 22 to 23 percent."
numbers  cloud  amazon  aws  revenue  marketsizing  itmanagementguys 
august 2010 by cote
IBM Acquires BigFix for Data Centers
"BigFix's platform includes a range of modules for areas such as patch management, security configurations and power management. The software's workload is distributed over all devices under management, and a special query language BigFix developed minimizes performance hits to the machines under management, according to its Web site."
redmonkpressquotes  Tivoli  patchmgmt  assetmgmt  BigFix  compliance  IBM  itmanagement  itmanagementguys 
july 2010 by cote
Netflix migrating more infrastructure to Amazon Web Services
"In a nutshell, Netflix’s movie lists, search, movie transcoding and recommendation system will be powered by Amazon Web Services (AWS). By offloading infrastructure to AWS, Netflix’s tech team will focus more on the user experience. Netflix is also migrating movie and member data crunching to AWS."
cloudcases  netflix  amazon  cloud  itmanagement  itmanagementguys  via:EnterpriseIrregulars 
may 2010 by cote
VMForce: Why? What? How? - Force.com Blog
VMWare's cloud for Java, as speculated post-SpringSource - - interesting to outsource to SF - better capex for VMWare?
cloud  java  itmanagement  itmanagementguys  VMWare  Salesforce  Spring 
april 2010 by cote
Why Now: The recent acquisition of Nimsoft by Computer Associates | AccelOps
"The recent acquisition of Nimsoft by Computer Associates, and leading venture firm New Enterprise Associates’s investment into ScienceLogic (both companies in the Availability and Performance Management of Datacenters) validate the point: datacenter and cloud computing markets are growing and a new way of managing these environments is urgently needed."
via:email  itmanagementguys  AccelOps  itmanagement  m&a  redmonkclients 
april 2010 by cote
ITSM Weekly The Podcast (Week 4) - Blog - ServiceSphere
Finishing up catching up on ITSM Weekly The Podcast, now down to two episodes I ain't hear, episode 3 and 4 -
ITSM  podcasts  itmanagement  itmanagementguys 
april 2010 by cote
Microsoft's 'almost ready' Azure set for April delivery?
Developers! Get ready for some exciting pricing confusion and spreadsheet magic in your future: "The service bus will now be charged per application or service connection at a rate of $3.99 per connections a month, instead of the previous "message operations" charge. Microsoft also plans to make connection packs available priced in batches of five, 25, 100 and 500 connections starting at $9.95 and going up to $995.00. Access Control, meanwhile, will be charged by number of transactions instead of "message operations" at a rate of $1.99 per 100,000 transactions." Come to think of it, a product that helped estimate and optimize your cloud payments for stuff like that would be good. Nice SalesForce, IPP, etc. add on.
Microsoft  cloud  Azure  confusion  pricing  PaaS  itmanagement  itmanagementguys 
january 2010 by cote
ongoing · Doing It Wrong
"What I’m writing here is the single most important take-away from my Sun years, and it fits in a sentence: The community of developers whose work you see on the Web, who probably don’t know what ADO or UML or JPA even stand for, deploy better systems at less cost in less time at lower risk than we see in the Enterprise. This is true even when you factor in the greater flexibility and velocity of startups."
via:EnterpriseIrregulars  TimBray  EnterpriseSoftware  customers  web  devops  devrel  itmanagement  itmanagementguys 
january 2010 by cote
Spiceworks Heads Upstream And Abroad With Latest Update - Network Computing
These guys are set to go after medium to large businesses in 2010: multi-site monitoring, now up to 1,000 nodes, SQL Server monitoring, "over 800,000 registered users," help desk improvements (rules for routing and grouping tickets), network topology customizations. Impressive as always.
spiceworks  spiceworks4.5  itmanagement  itmanagementguys  free  austin  monitoring  helpdesk  redmonkclients 
december 2009 by cote
HP products target hybrid cloud computing
HP "is expected to introduce an updated version of its Operations Orchestration software, which can now extend the product's automated provisioning and de-provisioning capabilities into Amazon Elastic Compute Cloud (EC2). The software, sold as a license and deployed on customer premises, enables IT administrators to automate the process of provisioning virtual resources. HP executives say the added features will let companies using both internal and external clouds standardize on provisioning and de-provisioning workflows."
itmanagement  itmanagementguys  via:twitter  via:AndiMan  DeniseDubie  cloud  Amazon  provisioning  HP  automation 
december 2009 by cote
Microsoft talks cloud computing security and plans to offer private cloud software
"Every customer says 'where can we get a private cloud?'" Alkhatib said. "We're building them. Within a short period of time private clouds will be available with the same technology we've used to build Windows Azure."
microsoft  quotes  Azure  privatecloud  cloud  redmonkclients  itmanagement  itmanagementguys 
december 2009 by cote
Banks and information technology: Silo but deadly
I'm not keen on banking industry uses cases for general IT use cases - they've got so much cash to spend and such specific problems (e.g., high speed trading) that it doesn't apply easily to, for example, JC Penny's - but the ones in here are still good.
itmanagement  itmanagementguys  scenarios  uses  banking  crator  cases 
december 2009 by cote
Cloud - The Death of ITIL? Or the Opportunity of a Lifetime? - CA on Service Management
"This is where Governance and Service Management are perfect partners to deliver value to the business and assist IT in transitioning and building their relationship with the business. To add value IT must transition their focus from operational processes (such as Event, incident, problem and request) to allow focus on processes that will add value and are top of mind for the business. These will include; Service Level Management, Financial Management, Supplier Management, Capacity (using internal plus the cloud), and ensuring that the focus on the business drivers and priorities is top of mind. In short, we present IT as the enabler of technology enabled business, not the inhibitor."
ITIL  itmanagement  itmanagementguys  cloud  process 
december 2009 by cote
Enterprise Quickstart SUSE Powered Virtual Appliance | GroundWork OpenSource
"Enterprise Quick Start SUSE Powered Virtual Appliance: for environments monitoring up to 100 devices, annual service charge of $59. This virtual appliance combines GroundWork Monitor Enterprise with a fully supported version of SUSE Linux Enterprise 11 from Novell."
GroundWork  virtualappliances  appliances  novell  suse  itmanagement  itmanagementguys  redmonkclients 
december 2009 by cote
Ruby on Rails becomes latest open-source offering to run on Microsoft's Azure cloud
And, in addition to getting RoR on Azure: "Davies noted that Microsoft has demonstrated a number of open-source apps, including MySQL, Mediawiki, Memcached and Tomcat, can run on Windows Azure. Microsoft has been working on delivering PHP and Eclipse tools for Windows Azure."
rails  ruby  azure  microsoft  opensource  cloud  itmanagementguys 
december 2009 by cote
BMC Software, Strategic Partners Drive Customers Toward Proactive IT Operations
(Whao!) “Our ecosystem of strategic partners is deeply engaged with BMC to help our mutual customers tackle their most critical IT challenges, often before they arise,” said Vick Vaishnavi, vice president of worldwide marketing for BMC’s Enterprise Service Management business unit. “Together we are enabling IT departments to better anticipate issues and outcomes, an increasingly important priority as complexity increases with cloud and virtualization initiatives.”
bmc  virtualization  itmanagement  via:twitter  automation  itmanagementguys  pr  bizspeak  quotes  partners 
december 2009 by cote
What's next for Microsoft's Azure cloud platform?
Addressing legacy IT in cloud transitions: "To enable existing apps to run on Azure, Microsoft is planning to make virtual machines (VMs) available to developers, which they will be able to customize and run their legacy apps inside them." Also: "Microsoft officials made a vague reference in this morning’s keynote to System Center in the cloud. I asked Srivastava if this meant Microsoft was looking to offer System Center as a Microsoft-hosted service, the way that it is offering Exchange and Office Communications Server as Microsoft-hosted offerings. That isn’t the case, he said; instead, Microsoft has opened up the Windows Azure management programming interfaces so that System Center — as well as third-party management products like HP OpenView — can manage Azure-hosted applications."
cloud  pdc  pdc2009  azure  itmanagement  itmanagementguys  migration  legacy  systemcenter 
november 2009 by cote
Three new codenames and how they fit into Microsoft's cloud vision
Crack-coverage from Mary-Jo: Azure consolidated down (compare to the complex IBM cloud burger) and three new project/layer names for VPN'ed cloud connections ("Sydney"), data marketplaces like Infochimps ("Dallas"), and AppFabric (app server, caching).
pdc2009  pdc  microsoft  Azure  itmanagementguys  datamarketplace  caching 
november 2009 by cote
BMC takes service desk to the cloud via Salesforce.com
Looks like BMC is hooking it's hosted, Magic offering to Salesforce, not Remedy? Nice mud-in-yer-eye quotes from Service-now.com too.
df09  itmanagementguys  itmanagement  servicedesk  Salesforce  SaaS  Service-now-com  BMC  quotes  Magic 
november 2009 by cote
Microsoft flashes cloud management system
"Scott Ottaway, senior product manager for Windows Server said, Microsoft would have a 'unified console for managing on-premises and cloud assets in the same way.'" Also, some notes on PowerShell (used as "glue" for Cloud System Center) and Service Manager (still not out).
SystemCenter  cloud  itmanagement  hybrid  microsoft  itmanagementguys  PowerShell  ServiceManager 
november 2009 by cote
BMC Software and Salesforce.com Forge Strategic Alliance to Deliver Cloud-based IT Management on the Force.com Platform - BMC Software
"BMC Software and salesforce.com announced a strategic partnership to deliver BMC's highly regarded IT management solutions on the Force.com. This exciting new cloud-based service desk offering is designed for customers looking for strong IT-business integration and rapid time-to-value. Leveraging BMC’s industry-leading expertise, the core functionality of BMC Service Desk Express, and the trusted and scalable Force.com platform, BMC Service Desk Express on Force.com delivers cloud-enabled service desk, self-service and inventory management capabilities."
BMC  via:twitter  tk  Salesforce  servicedesk  itmanagement  itmanagementguys  SaaS 
november 2009 by cote
Internal IT must extend reach beyond ITSM
"I am not saying that we don’t need service level agreements or any form of commitment from IT to their customers. I am saying that if a contract is all you have for a relationship with a customer that relationship is destined to become adversarial very quickly. I am saying that IT must have an informed consultant relationship with all of their customers. To do that a number of things must happen."
ITSM  quotes  SLAs  itmanagement  itmanagementguys  process 
november 2009 by cote
The Associated Press: Rackspace posts jump in 3rd-quarter profit
Finally, some hard numbers of cloud provider revenue: "The company has been pushing into the business of so-called "cloud" computing, allowing customers to store data online rather than on their own servers. It says cloud revenue climbed 17 percent from the second quarter to $15.3 million. The segment now accounts for about 10 percent of revenue, up from 5 percent a year ago."
numbers  qtr_calls  rackspace  rackspacecloud  itmanagementguys  itmanagement 
november 2009 by cote
gist: 161265 - GitHub
Some sort of manifesto/rules on dev/ops automation, model-driven IT hoopla. Things like: "Do not use any product with configurations that are not machine parseable and machine writeable." Yup.
puppet  via:twitter  automation  itmanagementguys  itmanagement  manifestos 
november 2009 by cote
RiverMuse – Your IT Infrastructure…… Under New Management
From an email on the topic: "The RiverMuse ES product is available as of today and breaks away from all current market offerings with a novel approach. With an enterprise-experienced, pure pedigree event management team, we have rewritten the next chapter of IT infrastructure management"
RiverMuse  itmanagement  itmanagementguys  eventmanagement  events  via:email 
november 2009 by cote
RightScale ServerTemplate Library and Machine Tags
Tags! "We introduced Flickr style machine tags recently and we’re expanding their use with this release. One of the really exciting new features is that servers now have tags and we’ve integrated the tags with the routing of messages between servers, with Chef (via the RightLink agents) and with the UI. All this is still in alpha but it’s starting to take shape. Our first real use-case is the registration of application servers with load balancers. The way it works is that when a load balancer comes up and is ready for operation it adds a “loadbalancer:lb=www” tag to say “I’m a load balancer for the www vhost”. When an app server starts up, it requests all servers in the deployment with a “loadbalancer:lb=www” tag to run a Chef recipe that adds the app server to the load balancer rotation. This way, the app server doesn’t need to know which or how many load balancers there are. The tag matching, communication, and running of the Chef recipe are all done by the RightLink agents."
tags  rightscale  cloud  itmanagementguys  chef  automation 
november 2009 by cote
Amazon Releases Relational Database As A Service - My Initial Thoughts | CloudAve
Nice angle: clouds can't escape RDBMS, let alone Windows. Yup: "After resisting the demands for a relational database for a long time, Amazon has suddenly jumped into the game. I am suspecting that this is an attempt to preempt Microsoft's announcement about the public release of Azure SQL relational database cloud later this month at PDC '09. I see a pattern here. For a long time, Amazon was not keen on releasing Windows based instances as a part of their EC2 offering. Last year, at about the same time, when it became clear that Microsoft will announce a Windows cloud at PDC '08, Amazon preempted the announcement with their own Windows based EC2 instances. I like this competition as I strongly believe that such a competition is good for the Cloud marketplace."
AWS  amazon  cloud  itmanagement  itmanagementguys  MySQL  RDBMS 
october 2009 by cote
Over 100 Free IT Applications and Plug-ins from Third Parties Now Available in Spiceworks
In addition to the niftiness of the plugins and extensibility, Check out this channel/partner strategy, man: people pay you to write plugins for your software.
spiceworks  numbers  plugins  itmanagement  itmanagementguys  redmonkclients  channel  SMB  platform  pr 
october 2009 by cote
Reductive Labs | Austin, TX Puppet Training
I'll be sitting in on this training to get my next generation automation skills on. Discounted registration ends tomorrow/today, so check it out. It's in Austin!
training  redmonkclients  automation  itmanagement  itmanagementguys  puppet  ReductiveLabs  conferences 
october 2009 by cote
#ORF09 Early Alert System Presentation | Primatek Consulting Blog by Eric Charpentier
"A fleet of 500 aircraft can generate about 70000 change events per day caused by delays, changes of routes, weather, maintenance, etc." Sounds like an interesting "Big Data" problem.
bigdata  via:twitter  Southwest  cases  itmanagementguys 
october 2009 by cote
Q&A Wednesday :: Infochimps | AustinStartup
"Infochimps is a website to find, share, or sell any dataset in the world. Our collection has over 5,000 datasets on topics from number of deaths in a Rambo movie to US census data. Much of our data is free, however buyers come to us to look for data like the results from a Zogby poll on Iraqi citizens or last football season’s play-by-play data from Football Outsiders. Vendors and businesses that produce valuable data use us as a marketplace to monetize these assets."
Austin  startups  BigData  Infochimps  datasets  itmanagementguys 
october 2009 by cote
IBM's goal of managing all virtual resources not yet reality
"But a close reading reveals that the enterprise edition of VMControl will initially work only with a limited set of proprietary IBM technology -- namely IBM's Power Systems servers running AIX operating systems. The VMControl enterprise edition for Power servers won't be available until December, so it's likely that IBM will not deliver a truly heterogeneous management tool until 2010."
IBM  AIX  Power  virtualization  itmanagement  itmanagementguys 
october 2009 by cote
“Social IT”: Sharing Accelerates in the Spiceworks IT Network « SpiceBlog: It’s Time to Spice IT Up!
More than just raw numbers, check out the kinds of things the Spiceworks community is achieving: who'd have thought you could get IT guys to contribute and crowd-source similar to developers in open-centric ecosystems?
Spiceworks  via:email  itmanagement  itmanagementguys  collaborativeitmanagement  redmonkclients  numbers  collab  web2.0 
october 2009 by cote
IBM System z - Solutions - Smart Analytics Cloud for System z
"First, the IBM Smart Analytics Cloud uses services to create a private cloud on System z behind the client's firewall, designed and optimized for business intelligence and analytics. This offering provides enterprise clients a business intelligence service that is powered by a cloud deployment for greater efficiency, using less money and resources. The private cloud -- supported by System z and Cognos -- allows businesses to access and analyze data from different sources through a simple, self-service model."
itmanagement  itmanagementguys  z  cloud  analytics  via:email  Cognos 
october 2009 by cote
GroundWork Open Source Announces Microsoft System Center Integration, Joins Microsoft System Center Alliance
"Already deployed in production, the new GroundWork Connector pulls information from Microsoft System Center Operations Manager and displays it within GroundWork Monitor Enterprise. Combining Microsoft Systems Center Operations Manager with GroundWork Monitor Enterprise delivers customers a deeper visibility into the availability and performance of all critical infrastructures on a single console. This connector gives insight into applications, databases, virtual machines and network devices that may be running on Linux, Unix, Windows or embedded operating systems."
via:twitter  itmanagement  itmanagementguys  opensource  groundwork  SCOM  SystemCenter  Microsoft 
september 2009 by cote
CA :: CA to Acquire NetQoS, Inc. in $200 Million All-Cash Transaction
Being a local, Austin company, I've followed NetQoS a bit. They have an good following of users (pointing towards a good product set) and have had a good blogging programing. The independent IT Management companies are one less now.
Intuit  CA  m&a  networkmanagement  itmanagement  itmanagementguys  austin  cloud 
september 2009 by cote
IBM’s ‘iDataPlex’ Server Selected for New Cloud Computing Development Center
"The center will be powered in-part by IBM’s newest iDataPlex dx360 M2 server, which features expanded memory from previous versions (128 GB); support for the new VMware vSphere 4TM virtualization platform."
cases  via:email  cloud  iDataPlex  SaaS  redmonkclients  itmanagement  itmanagementguys 
september 2009 by cote
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