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cote : suveys   2

Preliminary Analysis of the Site Reliability Engineer Survey
If the response takes too long to get to your phone, the system might as well be "unavailable":

'If a page takes too long to load a user will consider it to be unavailable. I realized after the fact the nuances of this were not considered in the phrasing of one of our questions. We asked “What service level indicators are most important for your services?” Three of the options were end-user response time, latency, and availability. I view availability as the system up or down, latency as delays before a response is generated and end-user response time as how long before the user received the information they wanted. If an error message appears or the page fails to load, an application is unavailable. If a page takes 10 seconds to load, it’s available but incredibly frustrating to use. For SREs availability means more than is a system up or down. If the response time or latency exceeds a certain threshold the application is considered unavailable.'
sre  monitoring  metrics  itmanagement  availability  SLAs  suveys 
july 2018 by cote
Survey: people want tech more regulated
“A majority of Americans are now concerned that the government won't do enough to regulate how U.S. technology companies operate, according to an Axios-SurveyMonkey poll. Across the board, concern about government inaction is up significantly — 15 percentage points — in the past three months.”
techethics  suveys 
march 2018 by cote

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