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Ryanair: The Start of the Decline? | LinkedIn
SAD example of a brand not founded on serving people: Airline CEO openly loathes customers, employees #fb Thx @jeanneleez
airline  ceo  leadership  management  attitude  customer  experience  employee  q3  2013  analysis  service  transport  2cdo  2csra  2csrollyson 
september 2013 by csrollyson
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