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Franks Blog Details - Field Marketing & Brand Experience
How-to post on fusing online #SocialMedia with offline activities using gamification
social  media  marketing  experiential  howto  event  content  geosocial  treasure  hunt  game  2gs 
march 2014
An Experiential Social Media Scavenger Hunt
2011 example of automaker using social media and offline scavenger hunt in USA
automotive  2011  q1  buick  social  media  experiential  game  geosocial  online  offline  twitter  facebook  foursquare  gowalla  places  example  24s  2gs 
march 2014
The Case of the Missing Experiential Social Media Strategies | Anna's Thought Bubbles
Point of view on fashion industry's use of #SocialMedia: move beyond the product to viewer | #customer | user #experience #kudos
customer  user  experience  fashion  pointofview  q4  2013  runway  social  media  product  apparel  video  surprise  howto  cdo  digital  business  design 
march 2014
Products & Services tab Retirement
LinkedIn cancels key company page features, promotes others: here's what to do while you still can #fb
linkedin  company  page  q1  2014  feature  cancel  retire  discontinue  howto  platform  marketing  promotion  administration  2csrollyson  2execguide  2csra 
march 2014
U.S. condemns Russian move to annex Ukraine's Crimea | Article | Top News | Reuters.com
Just in fr Dept of Foregone Conclusions: Russia annexes Crimea since Putin knew USA German threats were paper tigers
russia  crimea  annex  obama  merkel  putin  sanctions  executive  G8  threat  Q1  2014  2ghcj 
march 2014
Google takes consumers' wrists to next frontier with Android watch | Article | Top News | Reuters.com
In case you haven't seen: #Google announces #Android #wearables, partners for #sport #healthcare use cases
google  android  wearable  watch  glass  healthcare  sport  usecase  partner  Motorola  qualcomm  2cdo  2csra  Q1  2014  platform  prediction  adoption 
march 2014
Lebanon to allow citizens to resist Israel: policy statement | Article | Top News | Reuters.com
Lebanon update: government compromises among sects, ominous-if-predictable sanction of citizen resistence to Israel
lebanon  hizbollah  government  resistence  israel  syria  sunni  shiite  compromise  election  Q1  2014  politics  territory 
march 2014
Lawsuit says GM hid ignition defect in recalled cars | Article | Top News | Reuters.com
Lawsuit: "GM knew of ignition defect for years, notified dealers but not consumers" - transparency prob like Target?
GM  automotive  lawsuit  ignition  defect  class  action  value  customer  dealer  airbag  security  2ghcj  Q1  2014  transparency  2csrollyson  2cdo 
march 2014
Target Missed Signs of a Data Breach - NYTimes.com
This hurts: Target ignored warnings of its FireEye security software [the human factor]
target  security  fraud  credit  debit  card  payment  q4  2013  software  exposé  retail  Management  decision  error 
march 2014
Consumers Not Powerless in the Face of Card Fraud - NYTimes.com
EXCELLENT post on credit/debit card anti-fraud features & mobile tie-ins most people don't use . How about you? #fb
howto  credit  card  fraud  feature  function  consumer  bank  payment  exceptional  debit  retail  alert  application  smartphone  mobile  europe  usa  discussion 
march 2014
Chicago Restaurants & Dining | Metromix Chicago
Metromix has irritating splash screens, no discussion, few reviews
14cdc  restaurant  guide  chicago  list 
march 2014
Amplify the Customer Experience with Personalization | Genesys Blog
Approaching #omnichannel fr contact center POV; CEM can provide data to personalize service
customer  Experience  platform  pointofview  personalization  integration  omni  channel  phone  service  Q1  2014  cdo  digital  2cdo  2csra  2sbs 
march 2014
NSA 'hijacked' criminal botnets to install spyware | Article | Technology | Reuters.com
Logical: NSA coopting botnets as surveillance infrastructure [new snowden document]
surveillance  Q1  2014  snowden  nsa  botnet  malware  hijack  spy  2ghcj 
march 2014
Coming to a store near you: UnionPay, the world's biggest bankcard | Article | Top News | Reuters.com
China #1 global market for luxury goods: UnionPay card paves way for globalization of the renminbi/yuan
china  global  payment  card  government  visa  yuan  globalization  retail  merchant  luxury  market  2ghcj  Q1  2014  brand 
march 2014
Yahoo breach exposes naked truth about online security | Cringely - InfoWorld
"Privates" stolen: Cringely takes on Yahoo! video sexting data theft - but points finger at user laziness #fb
privacy  yahoo  cloud  surveillance  internet  video  chat  sexuality  uk  usa  data  theft  humor  2csrollyson 
march 2014
A missing plane and emotional reunion, played live on Twitter | Article | Technology | Reuters.com
Realtime Ywitter: Man covers for work colleague, misses Malaysia flight that subsequently disappeared
twitter  romance  Business  realtime  malaysia  flight 
march 2014
With eye on Crimea, U.S. starts military drills on Russia's doorstep | Article | Top News | Reuters.com
NATO military exercises seem to soothe eastern members' nerves in light of Crimea crisis
nato  military  exercise  poland  black  sea  russia  ukraine  crimea  usa  2ghcj 
march 2014
RIP, RadioShack -- we don't know how good we had it | Cringely - InfoWorld
Another legacy retail brand shutters, many more in pipe until they reimagine it #fb
technology  adoption  retail  failure  Q1  2014  electronics  consumer  reflection  2cdo  2csra  2csrollyson 
march 2014
Why user centric design should lead to business transformation
KUDOS: Digital transformation is the default b/c #customer experience is #omnichannel; silos disjoint & leech value
omni  channel  user  customer  Experience  design  pointofview  q1  2014  CDO  digital  transformation  travel  example  web  ecommerce  foundation 
march 2014
Social Media Strategy Review: Retail Brands - Yahoo Small Business Advisor
Detailed #SocialMedia analysis of 10 UK apparel brands' use of #Facebook #Twitter [stats, charts] #kudos
apparel  retail  brand  comparison  analysis  social  media  facebook  twitter  q1  2014  statistics  2execguide 
march 2014
Real Business - How effective is your multi-channel strategy?
Short to-do list for retail store #Omnichannel #Mobile #socialbusiness
multi  channel  howto  web  ecommerce  mobile  store  uk  example 
march 2014
Social Media and the Independent Restaurant - Chef's Blade
Good detailed advice on how chefs and restaurants can use major platforms to build business
chef  restaurant  howto  social  media  twitter  foursquare  facebook  website  opentable  yelp  urbanspoon  strategy  independent  14cdc  geosocial 
march 2014
Chef Alton Brown on adapting the recipe to the social media age — Tech News and Analysis
Argues that recipes are open source code, adapted, iterated and shared in communities
cooking  recipe  open  source  code  example  tv  chef  q2  2012  food 
march 2014
CHEF'S ROLL :: The Professional Chef Network
"Portfolio" site for chefs aims to bolster their reputations, a bit like LinkedIn but more rich media and presentation than networking
portfolio  website  chef  restaurant  reputation  global  promotion  social  network  14cdc 
march 2014
The hard cider revolution | Restaurant Business
Cider becoming popular; Chicago cider-only pubs, menus
alcohol  bar  pub  trend  cider  chicago  beer  niche  paleo  gluten  free 
march 2014
What makes Indian food authentic? Not the heat - The Globe and Mail
Owner of Toronto chain of westernized-yet-traditional Indian cuisine: balancing innovation w "authenticity"
ethnic  restaurant  design  concept  menu  owner  entrepreneur  reflection  india  cuisine  canada  adaptation  spice  alcohol  tradition  stereotype  customer  toronto  vancouver  14cdc 
march 2014
On the menu: universal lessons about the restaurant business - The Globe and Mail
Restaurant entrepreneur/founder of Honk Kong chain reflects on his business, lessons learnt
restaurant  hongkong  chain  investor  chinese  fast  casual  niche  canada  wait  list  gourmet  chef  foodie  backlash  operation  lesson  learned  post  mortem  china  14cdc 
march 2014
Investment firm Cerberus to buy Safeway for $9 billion
Mainline grocery consolidates: investment group merges Safeway, Albertsons
grocery  acquisition  q1  2014  private  consolidation  retail  usa 
march 2014
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