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How to block annoying game invites on Facebook - BT
GREAT! How to block annnoying #facebook #game invites; There's no way to disable game platform unless you do apps too
facebook  game  advertising  howto  invitation  social  network  block  remove  help 
january 2016
The U.S. Health Care Market: A Strategic View of Consumer Segmentation
Study of 6 #healthcare personas, 4 years apart, measures change in attitude to insurance, medicine, wellness, cost...
2012  persona  segment  usa  healthcare  study  model  patient  insurance  medicine  attitude  habit  2008 
january 2016
Digital Health: A way for pharma companies to be more relevant in healthcare
Vision for how pharma can use post-ACA outcomes-based #healthcare to boost influence in value chain #healthcare
pharma  obamacare  value  chain  strategy  vision  digital  transformation  control  population  management  1cv6s  pwc  2013 
january 2016
Social Media & Healthcare Marketing Guidelines | Sprout Social
Clearly outlines what constitutes HIPAA/PHIPA & PHI; some examples of violations & how-tos
social  media  policy  risk  healthcare  provider  hospital  patient  hipaa  phipa  phi  Q3  2015  example  violation  how-to 
january 2016
Going Beyond Clinical Walls
Series of short papers on #healthcare provider & community org collaboration to boost population health
healthcare  provider  community  collaboration  example  casestudy  1cv6s  reference  video 
january 2016
Lessons Learned: Leaders Stepping Out to Transform Health and Health Care
#Healthcare providers look outside their walls, partner w community orgs to solve root causes of poor health
healthcare  community  reform  example  provider  association  hospital  health  patient  1cv6s 
january 2016
Sharing Knowledge and Using Data to Build Common Ground
2 #healthcare provider orgs work w NGO, identify mismatch in #MentalHealth providers & community need
healthcare  community  mental  health  minnesota  casestudy  Q2  2015  data  analysis  supply  demand  provider  services  psychology  psychiatry  NGO  1cv6s 
january 2016
Going Beyond Clinical Walls: Solving Complex Problems
How a hospital engaged the community to identify/engage substance abuse patients proactively
case  study  community  hospital  provider  physician  engagement  minnesota  casestudy  alcohol  mental  health  rural  drug  substance  abuse  1cv6s 
january 2016
Young Doctors Ensure Continuity of Care in Rural Mexico | Partners In Health
Story of rotating physician program in rural Mexico where success is grounded in #trust-building & community
rural  medicine  Andes  Mexico  story  physician  program  language  Q2  2015  community  trust  home  visit  government  healthcare 
january 2016
Improving continuity of care | Medical Economics
Describes challenges in #ContinuityOfCare among primary, speciality physicians and hospital: payer impact
continuity  care  primary  physician  specialty  Q2  2015  analysis  usa  healthcare  medicine  payer  obamacare  1cv6s 
january 2016
AFMRD : Family Medicine for America's Health/Health is Primary
Another official family practice association officical release re: #HealthIsPrimary
family  practice  physician  association  HealthIsPrimary  Q4  2015  1cv6s 
january 2016
Share our stories and let the world know that health is primary
Family/primary physician POV on getting involved in transforming USA #healthcare system, cites #HealthIsPrimary + great comments
HealthIsPrimary  physician  family  primary  care  medicine  pointofview  Q4  2015  policy  transformation  healthcare  usa  california  1cv6s 
january 2016
Health Is Primary Chicago City Tour - MATTER
Overview of Chicago stop of #HealthIsPrimary tour, diverse panel cited
chicago  HealthIsPrimary  campaign  Q2  2015  event  healthcare  transformation  usa  1cv6s 
january 2016
Physicians Forgotten from Health Is Primary & CVS Collaboration — Dr. Mike Sevilla | Family Physician
Family physician asks questions of motivations behind HealthIsPrimary campaign, cites competitive tensions
physician  opinion  pharmacy  usa  publicrelations  campaign  q4  2015  pointofview  1cv6s 
january 2016
IntelligentEvent | Chicago events
"Alternative" events calendar (mostly non-business)
chicago  event  calendar  politics  hightech  social  government  policy  science 
january 2016
Boss Wants Friendly, Relaxed Company Culture In Place By Friday
Funny #employee #engagement satire grounded in some truth at some orgs #kudos @kgkabira
employee  engagement  satire  2016q1  executive  management  culture  humor  cco  human  resources  HR  cdo  2csra 
january 2016
Let Customers Decide in a Push Me, Pull Me World
Marketer muses abt customer experience of brand; concludes to let customers have control #kudos
marketing  customer  journey  inbound  outbound  brand  example  Q1  2016  pointofview  sport  cco  cmo  sochap 
january 2016
4 – No, Make that 5 – Twitter Execs Exit
Dorsey responds to news coverage abt 4 executive departures #twitter #turnaround
twitter  news  executive  departure  turnaround  product  engineering  human  resources  Q1  2016 
january 2016
Welcome to the Medical Neighborhood | CVSHealth.com
CVS joins USA-wide alliance to boost coordination of #healthcare among physicians hospitals pharmacy & more
healthcare  collaboration  2014  usa  provider  retail  pharmacy  hospital  social  government  community  1cv6s 
january 2016
Fairy tale origins thousands of years old, researchers say - BBC News
Researchers find that tales pre-date writing and cross current cultures
myth  tale  history  research  q1  2016  UK  europe  india  russia  culture  social  grimm  fairy 
january 2016
Svbtle
Newish entrant to blog platform market (Tumblr LinkedIn Medium..)
blog  platform  social  network  vendor 
january 2016
Empowering Employees: Do Your Rules Beg to be Broken?
#Employee empowerment means breaking the rules in service to mission + the jerk effect #engagement
employee  engagement  empowerment  q1  2016  organization  hiring  jerk  sochap  management  mission 
january 2016
Is Fish Oil Linked to Prostate Cancer? | Mark's Daily Apple
Analysis of "research" suggesting link b/t fish oil and prostate cancer
fish  oil  fat  paleo  primal  supplement  health  cancer  analysis  Q2  2011  debunk 
january 2016
Social Media Customer Service: A 4-Step Approach to Keep Your Customer 99% Happy
Note it advises solving #customer #experience issues in public, not off-line #kudos
social  media  customer  service  howto  Q1  2016  example  telecom  cable  twitter  experience  trust  relationship 
january 2016
Oracle Roadmap to Modern Customer Service
Basic tech-focused adoption roadmap for #CX emphasizing #customer #service; social metrics outdated
vendor  promotion  marketing  model  enterprise  technology  Solution  customer  service  experience  omni  channel  empowerment  chat  website  mobile  social  media  metrics  measurement  knowledge  management  2csra  2snr 
january 2016
10 Google Analytics Features You Need to Understand | Siteber
Beginner primer on using #Google #Analytics to analyze traffic more specifically
google  analytics  howto  Q3  2015  feature  website  metrics  measurement  analysis 
january 2016
You've heard of rape culture, but have you heard of pedophile culture? - Feminist Current
Poignant & provocative: how publicity/ad culture propagates pedophilia, subjugates women #foodforthought
pointofview  sexuality  pedophilia  culture  women  men  2015  q3  perversion  patriarchy 
january 2016
Fox Creek fracking operation closed indefinitely after earthquake - Edmonton - CBC News
"Highly probable" that fracking caused unprecedented #earthquake in Canada Thx @jobsworth
news  q1  2016  fracking  canada  earthquake  geology  environment  oil  2ghcj  2csrollyson 
january 2016
The downsides of collaboration between coworkers - Business Insider
References superb HBR article on the topic, offers some additional quotes, insights
collaboration  culture  employee  engagement  work  meeting  burnout  q1  2016 
january 2016
Collaborative Overload
[comment] SUPERB insight on the unintended costs of shifting to collaboration work; how to mitigate costs #employee #engagement
employee  engagement  exceptional  research  reference  organization  collaboration  social  network  university  csrblogcomment  q1  2016  burnout  productivity  transformation  culture  habit  work  meeting  online  digital  insight  sochap 
january 2016
An End To Twitter's 140 Character Limited Life - Social Media Week
We're about to see the impact of removing a defining design constraint #always140
twitter  product  news  constraint  design  q1  2016  facebook  Competition 
january 2016
Employee benefits at Basecamp — Signal v. Noise — Medium
CEO Jason Fried describes and lists Basecamp employee benefits as an example; a mature business!
employee  benefits  human  resources  startup  example  engagement  global  q1  2016  hightech 
january 2016
Social Customer Care: Most Important Ingredients
[commented]POV on adopting #SocialMedia #customer #service + some useful stats
social  media  customer  service  howto  csrblogcomment  q4  2015  integration  organization  adoption  experience  sochap 
january 2016
David Bowie dies of cancer aged 69 - BBC News
Great collection of #DavidBowie remembrances and links and photos
culture  music  obituary  q1  2016  cancer 
january 2016
Empathy Global Index | Lady Geek
Fun comparison of global brands by "empathy"; begs more supporting info
empathy  customer  experience  social  media  analysis  rank  comparison  brand  industry  sochap 
january 2016
Lady Geek
Consultancy in female empowerment; creator, The Empathy Global Index
customer  experience  empathy  design  consulting  firm  management  london  sydney  women  hightech  empowerment 
january 2016
The Most (and Least) Empathetic Companies
Empathy Index, new #customer #experience indicator? 60 are LESS empathic than @comcast #yikes @ladygeek
customer  experience  empathy  Statistics  rank  comparison  enterprise  brand  index  2015  Q4  cco  2ghcj  sochap 
january 2016
The Industrialist’s Dilemma | TechCrunch
INSIGHT: #manufacturers' acquiring hightech startups to lead disruption internally, become #digital, agile [examples]
arena  sochap  industrial  Economy  pointofview  agility  merger  acquisition  disruption  innovation  hightech  startup  acquihire  example  q1  2016  automotive  google  ford  amazon  manufacturing  product  digital  vision  adoption  transformation  car 
january 2016
Improved Automation Complexity - The Future of Customer Service on Twitter? | Social Media Today
New business? Delhi pilot front-ends transit planner w #Twitter | Pilot in car-driving rationing to curb dangerous air pollution
twitter  customer  service  india  pollution  q1  2016  government  ration  traffic  automobile  culture  2ghcj 
january 2016
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