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First Person: Five Things I Learned in Syrian Refugee Camps
5 examples of #Syrian #refugee #children [2013]: lack of mental health support for orphans, schooling, basic needs; why the number of refugees is underreported ^cr
2013  history  syria  refugee  19eyz  bullsi  camp  jordan  turkey  orphan  children  example  war  displacement  2million 
march 2019 by csrollyson
Health Online 2013 | Pew Research Center
Long in the tooth but useful; most findings have likely increased as online/digital adoption deepens
2013  healthcare  online  behavior  research  patient  customer  Experience 
march 2019 by csrollyson
Astor House Residents, Fighting Eviction and Bed Bugs, Confront Ald. Moore - Rogers Park - Chicago - DNAinfo
Astor House residents protest evictions and redevelopment of their rental homes; dynamics with alderman and developer
Rogerspark  affordable  housing  conflict  eviction  19jam  realestate  development  2013  q3 
january 2019 by csrollyson
Three families tell us why they ditched CPS | Feature | Chicago Reader
3 families committed to stay in the city end up fleeing to the suburbs to escape Chicago Public Schools
education  school  Rogerspark  19jam  charter  q3  2013  public  chicago  family  story  city  diversity  quality 
january 2019 by csrollyson
Photographer wins $1.2 million from companies that took pictures off Twitter | Reuters
AFP and Getty Images liable for infringing on independent photographer's photos of Haiti disaster
18afp  copyright  photo  lawsuit  haiti  2013 
november 2018 by csrollyson
Living on a Food Pantry Diet by Kathryn M. Jackelen | St. Catherine University
USEFUL: Minnesota study of #food #bank users debunks traditional assumptions + Correlations to SNAP use & #car ownership
food  pantry  SNAP  stamps  assistance  2013  study  minnesota  suburb  car  Owner  family  twincities 
may 2018 by csrollyson
The Trouble With Social Media | Inc.com
Both junky #socialmedia and #groupon too often aim for quantity and alienate users
q1  2013  social  media  pointofview  groupon  quantity  quality  metrics  customer  prospect 
may 2016 by csrollyson
Digital Health: A way for pharma companies to be more relevant in healthcare
Vision for how pharma can use post-ACA outcomes-based #healthcare to boost influence in value chain #healthcare
pharma  obamacare  value  chain  strategy  vision  digital  transformation  control  population  management  1cv6s  pwc  2013 
january 2016 by csrollyson
Beyond HBR’s “truth about customer experience” | Future CMO Movement
[commented]Superb ethos & tools for #customer #experience #transformation, using a service design approach + links #kudos
service  design  pointofview  model  customer  experience  transformation  reference  q3  2013  trust  sochap  organization  csrblogcomment 
december 2015 by csrollyson
Goodbye, CIO. Say Hello to the Chief Customer Officer | WIRED
Tech take on CCO careers: The need for the CIO dissipating while need for CCO grows
cco  career  path  cio  organization  history  enterprise  corporate  development  2013  Q2  pointofview  IT  cloud  management  executive 
september 2015 by csrollyson
Beyond Functions
Reflection on organizations' need to evolve past traditional functions
cco  organization  evolution  innovation  structure  corporate  enterprise  reflection  function  history  Q1  2013 
august 2015 by csrollyson
Working Paper | Shale Gas Development and Infant Health: Evidence from Pennsylvania
This research exploits the introduction of shale gas wells in Pennsylvania in response
to growing controversy around the drilling method of hydraulic fracturing.
Using detailed location data on maternal address and GIS coordinates of gas wells,
this study examines singleton births to mothers residing close to a shale gas well from
2003-2010 in Pennsylvania.
fracking  environment  human  health  infant  baby  newyork  university  cornell  2013  Q4  oil  gas  petroluem  green  petroleum 
july 2015 by csrollyson
The Sad State Of Customer Care In America | Executive summary
In case you missed: Superb #customer #experience research on (dis)satisfaction w USA brands #telecom #computer #automotive
customer  experience  research  usa  2013  service  brand  enterprise  client  care  trust  Statistics  telephone  exceptional  2cdo  2sbs  2csra  cco 
june 2015 by csrollyson
What is the best places to get hosting?
Useful to compare helpful and not-so-helpful contributions: @changedcreation gives a useful process suggestion; @timerider asks the OP for more info; @geekghost gives some of the best tactical advice; @aronmatt3 offers a name but it's fairly useless as s/he doesn't qualify the suggestion; @kimmyyong similarly doesn't qualify, so advice useless; @jgrieg interjects some humor with advice; @promocodegirl and others give pricing/coupon suggestions. Overall, this is an excellent example of the depth and breadth of advice that prospective buyers get; note that the thread continues for several pages!
2sds  vendor  selection  b2b  website  hosting  forum  discussion  q4  2013 
may 2015 by csrollyson
3 Facebook Metrics That Don't Mean What You Think They Mean - Jon Loomer Digital
Clarifying misconceptions of #facebook #insights metrics: reach, talking about this, post clicks #kudos @jonloomer
Facebook  Insights  export  metrics  analysis  howto  comparison  q4  2013  2execguide  reference  Platform 
april 2015 by csrollyson
What You Need to Know About Facebook’s New Insights and Analytics
Basic high-level presentation of web version of #facebook #insights + vendor overview
facebook  insights  website  q4  2013  analysis  metrics  vendor  social  media  Platform 
april 2015 by csrollyson
Facebook Metrics Defined: Consumers vs Engaged Users | Simply Measured
Another interpretation of #facebook #insights metrics: Engaged Users v. Consumers
facebook  insights  metrics  q3  2013  measurement  engagement  Platform 
april 2015 by csrollyson
Facebook Insights: Monitor These 8 Ratios - Jon Loomer Digital
Great suggestions for using ratios of #Facebook #Insights metrics to measure slices of #engagement #fb
Facebook  Insights  metrics  measurement  q1  2013  analysis  exceptional  Platform 
april 2015 by csrollyson
Replacing hard wired smoke alarm with battery powered
Testy discussion about replacing non-functioning wired w battery #smoke #alarm unit: shows intricacies of regulation
forum  home  electric  smoke  alarm  q3  2013  battery  california  code  15usbird  regulation 
march 2015 by csrollyson
Storytelling in 2014
@garyvee on #death of #marketing, what to do instead (serve people); nugget on engaging differently on each platform | Preso is a story board of a video
digital  social  marketing  media  platform  engagement  history  reflection  q4  2013  book  exceptional  presentation  story  board  example  2sochap 
march 2015 by csrollyson
The Beginner's Guide to Vine
Good info but beware, close tabs B4 accessing (it'll crash your browser, many vines playing)
vine  2013  q4  howto  reference  Platform 
march 2015 by csrollyson
The Video Marketing Guide to Vine, Instagram, Vimeo, YouTube & Google Hangouts | Unbounce
Although late 2013, this guide has a crisp business perspective + balance of detail, brevity
video  comparison  platform  youtube  vimeo  instagram  social  business  media  vine  google  plus  hangout  q4  2013  google+ 
march 2015 by csrollyson
CMO Guide to Omnichannel Personalization
CMOs for CMOs: Report on retail and omni-channel drivers and adoption
cmo  marketing  transformation  retail  report  foundation  ecommerce  omni  channel  digital  evolution  2013  q4  adoption 
october 2014 by csrollyson
Pinterest Business Accounts: The Definitive Guide to Getting Started | Social Media Examiner
Differences b/t personal & business Pinterest accts; how to create new bus.acct or convert personal>business #kudos
pinterest  guide  business  account  howto  personal  comparison  q4  2013  Platform 
october 2014 by csrollyson
Uber's CEO Is Laughing at You on Facebook
UBER CEO posts customer complaint email on Facebook.. and responds
uber  customer  experience  price  tactics  operations  q4  2013  driver  ceo  facebook  Platform 
september 2014 by csrollyson
Collaborative manufacturing: Lean and social business | 2 cents // Ville Kilkku
Useful vision/POV w good detail on #collaborative #manufacturing in #automotive+link to research paper
manufacturing  collaborative  example  vision  pointofview  automotive  toyota  q3  2013  social  business  history  cowork  model 
july 2014 by csrollyson
Case study: Macmillan turns to social media to ease restructuring
Useful case study of using Jive to build internal social network to support corporate restructuring
publishing  social  media  business  casestudy  q3  2013  organization  restructuring  employee  comparison  sharepoint  jive  value  proposition  intranet  i.t.  network  enterprise  2.0 
july 2014 by csrollyson
Top 30 Healthcare Twitter Hashtags to use while Tweeting
Explains #hashtags & ranks most popular in healthcare; implies they work the same for all (when each practice should use relevant ones to it)
twitter  facebook  google  plus  hashtag  healthcare  medicine  q4  2013  howto  seo  2gp  Platform  google+ 
july 2014 by csrollyson
10 Ways Doctors Can Make the Most of Social Media
Platform-centric general how-to guide for physicians; some help but too general
physician  provider  howto  social  media  2013  Q3  adoption  twitter  linkedin  facebook  Platform 
june 2014 by csrollyson
ANZ Turns to IBM's Watson to Customize Wealthy Client Services
Australian bank uses Watson to help wealth advisors as physicians use it to assess patients
banking  Financialservices  casestudy  cognitive  computing  q2  2013  wealth  management 
june 2014 by csrollyson
Online Grades For Doctors Get An Incomplete : Shots - Health News : NPR
NPR post points to defects in physician rating sites - while patients love them - good links
news  physician  review  website  study  research  urologist  patient  q1  2013  14nm  reference 
june 2014 by csrollyson
Online physician reviews: The good, the bad, and the ugly | The Bulletin
Excellent analysis of Physician rating websites by member of American College of Surgeons
physician  rating  website  analysis  review  professional  association  medicine  healthcare  q3  2013  14nm  tq14  reference 
june 2014 by csrollyson
How a doctor's online reputation survived a front page newspaper story
USEFUL side-by-side examples of physicians who sued patients over negative social media: one had an active social media presence while the other did not. The difference is their reputations is significant.
physician  reputation  casestudy  example  lawsuit  patient  2013  q2  tq14  14nm  social  media  comparison 
june 2014 by csrollyson
Heart Rhythm 2013: Using Social Media to Locate AEDs | Physician's Weekly
Crowdsourcing pitch to build geolocated AED database (automated external defibrillator)
cardiovascular  physician  social  media  tq14  14nm  value  proposition  crowdsourcing  q2  2013 
june 2014 by csrollyson
Facebook: Doing it wrong -- and getting it right - BDI 4/17/13 Cont...
CC Dir. Marketing debunks social media conventional wisdom; treats social as marketing
casestudy  clevelandclinic  healthcare  q2  2013  presentation  Statistics  facebook  blog  social  media  competitor  tq14  14nm 
may 2014 by csrollyson
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