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The True Cost of Declined Orders - Blog | Riskified
Suberb post analyzes ecommerce cost of false positives due to fraud solutions + models, calculations
customer  acquisition  ecommerce  fraud  cost  profit  lifetime  value  reference  software  solution  decline  reject  order  merchant  q1  2015  2snr  2execguide  2sbs 
july 2015 by csrollyson
Measuring the Lifetime Value of a Mobile Customer - Apptamin
Excellent discussion of profit in terms of customer lifetime value—for a #mobile app business. Optimal granularity & how-to #kudos
customer  acquisition  mobile  application  lifetime  value  howto  reference  cost  retention  user  experience  referral  virality  2014  2sbs  2snr  2execguide 
july 2015 by csrollyson
This E-Textile Could Replace Your iPhone | Co.Design | business + design
Graphene integrated into fabric makes smart apparel | clothes + electronics = smart hoodie ;~j
q3  2015  graphene  wearable  smart  ubiquitous  computing  europe  apparel  2snr  2execguide 
july 2015 by csrollyson
The Operating Model That Is Eating The World — Medium
Applies agile/lean management more widely; nothing new (Web1.0 flashbacks) but nice summary, model & slick packaging
organization  change  management  consulting  agile  firm  model  siliconvalley  lean  startup  software  2snr  2sbs 
july 2015 by csrollyson
Google takes on real-time big data analysis with new cloud services | CIO
How to use #Google Cloud Dataflow's BigQuery & Dataflow for #realtime #BigData analysis
big  data  Q2  2015  google  product  feature  analysis  cloud  service  realtime  2snr  2sbs 
april 2015 by csrollyson
The Push for Push — Medium
Interim solution, better when AZ releases API; obvsly things will reorder themselves #apple #watch
button  order  amazon  feature  cpg  fmcg  replenishment  software  2snr 
april 2015 by csrollyson
IBM builds toward next phase with IoT push | InfoWorld
Quick but useful analysis of how #IoT & streaming #BigData fit w #IBM 's product/service transformation
IoT  ibm  q1  2015  news  analysis  product  service  transformation  software  big  data  stream  static  watson  2snr  2sbs 
march 2015 by csrollyson
The Facebook Federation — 500 Words — Medium
POV on #Facebook strategy for acquiring apps to evolve the social network platform #instagram #messenger #whatsapp
facebook  social  network  firm  strategy  acquisition  model  q1  2015  instagram  whatsapp  integration  messenger  prediction  pointofview  platform  2snr  2csra 
march 2015 by csrollyson
Pageviews vs. Engaged Time in web analytics — Medium
Simple: How different analytics measure different user behavior
web  mobile  analytics  metrics  comparison  q1  2015  2csra  2snr  2execguide 
march 2015 by csrollyson
Did Lenovo install malware on laptops?
Scandalous: #Lenovo installs malware on machines to serve ads, opens malware exploit
chrome  lenovo  malware  security  policy  Q1  2015  scandal  laptop  web  bank  SSL  compromise  2snr  2sbs 
february 2015 by csrollyson
Peak Google | stratechery by Ben Thompson
Insight on #Google business prospects: market adoption & disruption patterns: Google like #IBM #microsoft ?
google  q1  2015  analysis  pointofview  advertising  marketing  insight  smartphone  adoption  native  competition  prediction  disruption  2snr  ibm  microsoft  2blog 
february 2015 by csrollyson
The world's worst wearable tech concepts (so far) | InfoWorld
CHUCKLES: Some outlandish (not-really) wearable concepts + sarcastic copy [I'm still smiling]
humor  mobile  smart  device  fail  q1  2015  smartphone  tablet  apparel  wearable  kickstarter  2snr  2sbs 
february 2015 by csrollyson
Apple's chorus of critics: How wrong can they be? | InfoWorld
Debunk of #Apple critics examines their arguments, comes up empty; doesn't address weakness in networks, software
debunk  apple  analyst  pundit  criticism  q1  2015  iphone  china  usa  telecom  carrier  profit  market  share  samsung  hightech  results  2ghcj  2execguide  2snr 
february 2015 by csrollyson
The Making of MailChimp Snap | MailChimp Email Marketing Blog
Awesome: New app for sharing a photo with granular lists of customers in #MailChimp #digital #retail
howto  photo  email  campaign  customer  example  application  software  mobile  marketing  q1  2015  2snr  local  business  smb  retail 
february 2015 by csrollyson
Interview with Simon Sinek - Start With Why | Marketing Darwinism
[commented]INSIGHT on firm/brand mission as a motor for B2B communication & marketing [commented] #kudos #fb
marketing  customer  relationship  brain  limbic  rational  mission  brand  firm  organization  q4  2014  csrblogcomment  founder  b2b  2sochap  2snr  sochap 
october 2014 by csrollyson
Google's Nest adds Revolv to its technology team - San Francisco Business Times
Google #Nest #aquihire of Revolv also removes infrastructure for potential competitors #smart #home #IoT #fb
smart  home  network  device  IoT  q4  2014  acquisition  google  nest  infrastructure  colorado  hightech  startup  2snr  2csra 
october 2014 by csrollyson
4 Inspiring Customer Experience Examples | CustomerThink
EXCELLENT reflections & examples of firms serving customers: bank, insurance, hotel & grocery #kudos @lindaireland
customer  experience  service  example  hotel  bank  Financialservices  grocery  food  healthcare  insurance  new  york  arkansas  2sochap  2csra  2snr  2sbs 
october 2014 by csrollyson
The Top 3 Instagram Trends for Marketers - Hootsuite Social Media Management
Note this post advises experiential #SocialMedia hashtags grounded in #customer #usecase & outcome
marketing  instagram  social  media  hashtag  usecase  customer  experience  q3  2014  howto  brand  tool  2snr  2csra  Platform 
july 2014 by csrollyson
Shame on Facebook | Privacy | E-Commerce Times
Scathing rebuke of #Facebook "research" practices - predicts government interventions at some point
facebook  trust  debunk  q3  2014  research  user  agreement  legal  law  government  prediction  experience  relationship  social  network  data  2execguide  2sbs  2snr 
july 2014 by csrollyson
7 Multi-Platform Social Media Analytics Tools
SUPERB analysis/comparison of 7 #SocialMedia #analytics tools + good comments
social  media  network  analytics  tool  software  review  guide  q2  2014  comparison  feature  discussion  2execguide  2snr 
july 2014 by csrollyson
It Doesn’t Matter That Amazon’s Music Streaming Service Is Lame |
ASTUTE analysis of #Amazon's streaming #music service looks where pundits do not: at #product #strategy
amazon  product  strategy  music  video  comparison  business  model  analysis  q2  2014  2snr  2sbs 
june 2014 by csrollyson
(99) Radian6: What are the top competitors to radian6? - Quora
Lists 6 Radian6 competitors–but discussion offers more choices + context HT @torquelaunch
social  media  monitoring  platform  enterprise  software  list  discussion  tool  vendor  comparison  2snr  2csra  reference 
may 2014 by csrollyson
bcg.perspectives - Out in Front: Exploiting Digital Disruption in the B2B Value Chain
#BCG on #B2B #omnichannel & #digital value chain transformation; useful Europe examples & business models
digital  transformation  value  chain  bcg  europe  example  market  mobile  omni  channel  model  business  social  ecommerce  mcommerce  retail  store  2cdo  2csra  2snr  foundation 
february 2014 by csrollyson
Apple iWatch: It’s already out.
SOLID conjecture around #Apple #iWatch IoT strategy: ecosystem, wears les, smart devices #kudos
apple  iwatch  speculation  Analysis  Q1  2014  ecosystem  network  services  product  development  wearable  bluetooth  smart  device  exceptional  2cdo  2csra  2snr 
february 2014 by csrollyson
Popular game Flappy Bird flies no more | Article | Technology |
#Mobile gaming Flappy Bird creator purportedly "can't take it anymore," legal speculations
mobile  application  game  emtrepreneur  taiwan  ios  android  legal  Q1  2014  2snr  2csra  platform 
february 2014 by csrollyson
How Amazon Forced CVS to Stop Selling Cigarettes | Wired Business |
MUSTread: Short analysis of CVS decision to stop selling tobacco: emphasizing its health care value proposition to compete v. Amazon #kudos
retail  store  pharmacy  cpg  tobacco  q1  2014  CVS  Amazon  competition  value  proposition  health  Analysis  CDO  2cdo  digital  ecommerce  mobile  shopping  usecase  2csra  2snr 
february 2014 by csrollyson
Newsflash 2014: People Don't Want More Content Marketing!!!
Predicts content marketing crisis: "available to everyone" (no differentiation)
content  marketing  pointofview  analysis  Q1  2014  prediction  hype  2snr  2csra 
january 2014 by csrollyson
Why We Love Narcissists - Tomas Chamorro-Premuzic - Harvard Business Review
Short riff on narcissism & why they are prevalent as corp leaders +links Thx @peterkim #fb
narcissism  leadership  study  research  model  personality  usa  asia  enterprise  corporate  example  q1  2014  2csra  2snr  2csrollyson 
january 2014 by csrollyson
Big Data and the Role of Intuition - Tom Davenport - Harvard Business Review
How intuition is critical to #BigData [the spark of the hypothesis abt human behavior] by Tom Davenport #kudos
big  data  analytics  pointofview  reflection  digital  transformation  intuition  social  business  CDO  2csra  2snr 
january 2014 by csrollyson
Google plus Nest: Imagine the possibilities | VentureBeat | Big Data | by Jordan Novet
Good riff on how Google/Nest will unfold: speculates privacy wall will crumble so G will get access to Nest data
google  nest  acquisition  Q1  2014  Speculation  IoT  ubiquitous  computing  privacy  robot  home  house  2csra  2cdo  2snr 
january 2014 by csrollyson
Forget demographics. It’s all about the socialgraphics
Getting beyond psychographics to understand audience: comment points out the importance of how the firm uses research #li
social  business  network  media  research  demographic  psychographic  socialgraphic  csrblogcomment  2snr 
april 2012 by csrollyson
Who Should Replace Brian Dunn As CEO Of Best Buy? - Forbes
Why Bestbuy needs to reframe its relationship to "retail" and leverage social technology to create experience—a new CEO won't change its fortunes
csrblogcomment  retail  usa  bestbuy  strategy  executive  uk  china  mexico  airport  telecom  cable  music  dvd  scandal  service  product  electronics  Consumer  2snr 
april 2012 by csrollyson
The Samwer brothers suddenly lose their shyness — Tech News and Analysis
Quick shot on Samwer Bros (German Internet entrepreneur cloners extraordinaires) recent media outreach #li
internet  social  business  media  network  startup  germany  europe  clone  entrepreneur  incubator  2snr  2ghcj 
april 2012 by csrollyson
'Core' as Killer: The Demise of RIM, Yahoo, Dell - Forbes
Valuable insight on the need for firms to disrupt themselves: demise of Yahoo RIM Dell #fb
Enterprise  corporate  strategy  core  competency  yahoo  RIM  Dell  market  shift  disruption  insight  2ghcj  2snr 
april 2012 by csrollyson
Bye Bye BlackBerry. How Long Will Apple Last? - Forbes
Weak post on the ephemeral "leadership" position; some funny quotes, though
smartphone  apple  google  microsoft  palm  blackberry  RIM  ios  android  competition  adoption  history  prediction  humor  2snr 
april 2012 by csrollyson
How to Generate Leads from Social Media — SocialMouths
Nice to see dawning recognition that social business needs some structure and planning to produce business value. This post presents 5-part approach to generating leads: strategy, due diligence, content connected to prime stakeholders, connect to marketing, involve sales team. Great example of beginning to treat social business seriously, but it's missing several key elements. It's still too focused on "content," which shows diminishing value. *Interaction* and helping people do things that are important to them is where the action is. Personalized interaction is harder to scale than "content"—but that's precisely WHY people value it more. In addition, the post doesn't mention the importance of trust and focusing on relationship. Finally, it is not trivial to engage salespeople. That's why is dedicated to it.
social  media  business  strategy  lead  sales  b2b  2snr  blog  network  adoption  howto  notabene 
march 2012 by csrollyson
2012 CMO Survey (Duke University Fuqua School of Business)
Valuable CMO operating and investing report details trends in B2B B2C products & services
cmo  research  statistics  social  media  business  adoption  marketing  enterprise  usa  global  bric  b2b  b2c  service  product  2snr 
march 2012 by csrollyson
CMOs Say Full Steam Ahead for Social Media Spending
CMOs report steady growth in social media investment Thx @pgillin
adoption  cmo  marketing  budget  prediction  research  statistics  q1  2012  2snr  2blog 
march 2012 by csrollyson
The Big Failure of Enterprise 2.0 Social Business | Beyond the Cube
Great description of limitations of "big implementation" approach to social business/collaboration change
2snr  enterprise  collaboration  social  business  2.0 
march 2012 by csrollyson
Re-localization Opportunities - Local 2.0
Outlines new trend, "Relocalization" or the inevitable "Local 2.0" that's a backlash against malls, industrial "retail" and online "community." Presages resurgence of "face to face" interaction, people paying a premium for locally produced products and "townish" community. It's a new synthesis: people don't believe in commuting, and many workers are accustomed to working "from home" or in Starbucks or other public coworking spaces. It carries a strong green, anti-carbon tinge as well. And it's not at all incompatible with periodic jetsetting, everything can interoperate. Definitely worth watching!
local  town  city  disruption  transformation  culture  backlash  relocalization  synthesis  vision  insight  retail  2snr  notabene 
february 2012 by csrollyson
How Companies Learn Your Secrets -
MUST READ: Although Valley visionaries and enterprise data engineers have been talking about "big data" for years, this post brings it down to the personal retail level. Due to the growing appreciation of social data and behavior, data scientists and marketers now have the glue to use data to increase relevance to customers and clients. In this case, data engineers analyzed purchase behavior of pregnant mothers, sifting through voluminous retail data, and they found plenty of patterns that indicated that women were pregnant, down to the trimester! Obviously, enterprises have a large responsibility to use data in ways that won't violate trust, and many will make mistakes in their efforts to pump up quarterly numbers.Put another way, buying transactions are *very* social, so retailers, whether bricks and mortar or ecommerce, will unleash tremendous intelligence in the next 3-5 years. The value of big data intelligence will be increased by an order of magnitude when combined with social network data.
retail  data  minging  big  etail  pregnancy  social  mother  analysis  target  life  event  2snr  privacy  exposé  notabene 
february 2012 by csrollyson
What is Google+ (Google Plus) and do I need it? - YouTube
MUSTsee: compelling, simple (and funny) valueprop I've seen for Google+ v. Facebook Thx @jaana #fb
google  plus  facebook  valueprop  video  funny  search  rss  2snr  2execguide  news  Platform  google+ 
february 2012 by csrollyson
Your address book is mine: Many iPhone apps take your data | VentureBeat
MUSTread: not new but worth considering: how popular iphone apps steal your address book & Apple lets them #fb
privacy  relationship  ios  iphone  ipad  application  theft  security  exceptional  disclosure  2csrollyson  2snr 
february 2012 by csrollyson
Facebook Is Using You -
Insightful and inciteful post on social networks' data, usage trends and implications [by law professor] Thx @ifw_cringely #fb
social  network  facebook  google  data  credit  healthcare  insurance  friend  2snr 
february 2012 by csrollyson
Happy birthday, iPad! RIP, pretenders - InfoWorld
Funny parade/retrospective of would-be iPad killers" useful to reflect on disruptive products #fb
ipad  timeline  humor  competitor  comparison  2snr 
january 2012 by csrollyson
Apple - Press Info - iPhone Delivers Up to Eight Hours of Talk Time
Vintage news release announcing #iphone new glass screen Thx @bzavier
apple  iphone  news  history  glass  stevejobs  2007  2snr 
january 2012 by csrollyson
Google Plus Your Google World – Changing Search Results Forever | Rosetta Currents
MUSTread: [Search disruption] How Google, Plus Your World changes the game, impacts SEO/SEM #li
google  plus  world  analysis  search  seo  sem  q1  2012  disruption  2snr  news  Platform  google+ 
january 2012 by csrollyson
What Google Search plus Your World means for the Social Media Marketing World « Radian6 - Social Media Monitoring and Engagement
Insightful riff on significance of "Search, Plus Your World," which integrates (normal) Google results with Google+ network results #fb
google  plus  search  world  analysis  content  tactics  disruption  q1  2012  insight  2snr  news  Platform  google+ 
january 2012 by csrollyson
The Groupon Effect in China - Knowledge@Wharton
INDEPTH post on group buying in China; also see Thx @encouragizers #fb
group  buy  groupon  china  prc  2012  analysis  restaurant  realestate  tuangou  2snr 
january 2012 by csrollyson
The 10 Best Productivity Apps of 2011 - The Next Web
How many do you know? 2011's best business productivity apps (laptop/mobile) Thx @tedsimon #fb
business  software  productivity  application  laptop  iPhone  list  top10  2011  2snr 
december 2011 by csrollyson
parislemon • Dear Google+
Funny take on conflict w Google TOS/policy but good lesson too Thx @jowyang #fb
policy  google  humor  plus  profanity  2snr  news  Platform  google+ 
december 2011 by csrollyson
Google+ Hits 150 Million Active Users | WebProNews
Q4 google+ analysis & stats of global social networks Thx @infosourcer #fb
google  plus  adoption  Facebook  LinkedIn  orkut  statistics  analysis  q4  2011  2snr  news  Platform  google+ 
december 2011 by csrollyson
Why Google needs Firefox now more than ever | Search engines - InfoWorld
Pithy analysis of Google/Firefox relationship & its role in Google's battle w Microsoft/Bing #li
google  microsoft  firefox  browser  value  chain  competition  search  bing  analysis  2011  alliance  2snr 
december 2011 by csrollyson
Online Shopping Grows Significantly in India
Nice snapshot of ecommerce adoption in India; highlights coupon & deal sites but also note luxury growth #fb
2snr  india  ecommerce  q4  2011  adoption  statistics  coupon  deal  model  luxury  amaz 
december 2011 by csrollyson
Forbes | Social Media on Steroids
Quick glimpse/preview of imminent developments w Google+ Facebook Apple & Twitter #fb
google  plus  facebook  twitter  apple  2012  preview  2snr  news  Platform  google+ 
december 2011 by csrollyson
The Italian Blogosphere | Vincos Blog
2011 graphical social network analysis of Italian blog #ecosystem Grazie Vicenzo! #fb
itly  italia  blog  social  network  analysis  SNA  2011  2snr  image  map  visualization  news  ecosystem 
december 2011 by csrollyson
CookItFor.Us - Get Recipes Made.
Interesting use of roles: recipe sharers, cooks, customers Thx @bobbrill #fb
collaboration  social  network  food  local  recipe  ecommerce  cooking  business  model  2snr  crowdsourcing 
december 2011 by csrollyson
US judge orders hundreds of sites "de-indexed" from Google, Facebook
Nevada judge issues ill-defined ruling resulting in domain seizures Thx @stefanw
usa  lega  sopa  q4  2011  internet  domain  name  piracy  global  discussion  legal  government  google  facebook  twitter  search  luxury  2snr 
november 2011 by csrollyson
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