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Predictions 2019: Customer Experience Comes Under Fire
Forrester's dour 2019 #customer #experience forecast: Unrealistic investments, shoddy business cases, and price wars in race to bottom.
customer  experience  adoption  transformation  prediction  analysis  measurement  2018  investment  results  business  case  demand  csr19  analyst  price  relationship 
june 2019 by csrollyson
Gathering Evidence to Improve Refugee Assistance - Social Impact
Analyst firm evaluates effectiveness of refugee & forced migration support programs
19eyz  thinktank  analyst  firm  syria  refugee  government  reference  usa  ngo 
march 2019 by csrollyson
The Most Trusted Study on Millennials and Causes
Market research/analyst firm specializing in millennials' #social #impact engagement behavior #nonprofit
nonprofit  social  impact  Analyst  millennial  research  report  drivetotrust  reference  study 
march 2018 by csrollyson
Xaptum Genesis 2016 (with images, tweets) · csrollyson · Storify
Coverage of emerging #IoT #infrastructure & its role in #digital #transformation #m2m #cdo
cdo  digital  transformation  iot  m2m  vendor  vision  infrastructure  chicago  startup  2016  q4  analyst  conference 
november 2016 by csrollyson
Analyst Reports | Resource Library
Analyst library at Jive #employee #engagement #customer #experience #digital #transformation
customer  experience  employee  engagement  enterprise  software  analyst  report  jive  comparison  pointofview  collaboration  intranet  community  marketing  productivity  reference 
june 2016 by csrollyson
Forrester Research Report: Advocate Marketing for B2B | Jive
Advice for using software to power #advocate #marketing featuring customers & employees
analyst  report  enterprise  collaboration  customer  advocate  marketing  software  comparison  analysis  competition  jive  q1  2015  forrester 
june 2016 by csrollyson
Improve Employee Engagement With a Digital Workplace
Advice for increasing #employee #engagement using enterprise collaboration software
analyst  report  enterprise  employee  collaboration  software  comparison  analysis  competition  jive 
june 2016 by csrollyson
Customer Engagement | Gallup Topic
#Gallup #customer #experience articles & research; All findings based on surveys (what people say, not how they act)
customer  experience  research  reference  analyst  survey  usa  consumer  b2c  directory  cco  sochap 
december 2015 by csrollyson
Interesting: another Apple-Is-Doomed post. But if TimCook runs Apple to a market leader rev model (unlike SteveJobs profit focus) Ap more vulnerable. @sochanapp readers know how to use #experiential to win foreign markets
apple  china  samsung  native  competition  2sochap  ecosystem  culture  community  Q3  2015  analysis  analyst  smartphone  accessory  iot  appliance  iphone  revenue  timcook  stevejobs  strategy 
august 2015 by csrollyson
Apple's chorus of critics: How wrong can they be? | InfoWorld
Debunk of #Apple critics examines their arguments, comes up empty; doesn't address weakness in networks, software
debunk  apple  analyst  pundit  criticism  q1  2015  iphone  china  usa  telecom  carrier  profit  market  share  samsung  hightech  results  2ghcj  2execguide  2snr 
february 2015 by csrollyson
Chief Digital Officer: Vital Leader or Fading Trend?
2 analyst camps argue whether firms need CDOs or better collaboration between CMO-CIO
cdo  cmo  cio  debate  q2  2014  organization  Enterprise  analyst  report  management  executive 
june 2014 by csrollyson
12 Big Data Predictions for 2014
Predictions for #BigData [slide preso] span vendors, markets, tools, practices
big  data  prediction  2013  q4  hadoop  vendor  science  cloud  business  intelligence  competition  nosql  customer  analyst 
december 2013 by csrollyson
Look for the Windows 8 Grinch this holiday season | Microsoft windows - InfoWorld
FUNNY but sobering: post-PC world numbers, told factually w generous dollop of irony #fb
humor  pc  laptop  desktop  sales  market  Q4  2013  Statistics  analysis  windows  share  analyst  2csrollyson  2csra 
december 2013 by csrollyson
Social Computing
Leading Gartner blogger uses I.T. approach
sbadpt13  gartner  blog  social  business  enterprise  analyst 
april 2013 by csrollyson
Gartner May Be Too Scared To Say It, But the PC Is Dead – ReadWrite
Analyst Gartner interpreted on tightrope: between the lines: PC hardware platform srsly sunsetting
analyst  hightech  q2  2013  PC  market  tablet  smartphone  analysis  pointofview  model  platform  disruption  2ghcj  hardware 
april 2013 by csrollyson
Sorry, but Samsung has not taken Apple's innovation crown | Mobile Technology - InfoWorld
Analysis of "hightech innovation": compares Apple & Samsung and asks who will take us to the next plateau? #fb
innovation  hightech  mobile  tablet  laptop  smartphone  leadership  apple  samsung  blackberry  analyst  iphone  galaxy  2013  q1  google  user  experience  stevejobs  timcook  2csrollyson 
march 2013 by csrollyson
Social Business | Forrester Blogs | Making Leaders Successful Every Day
Forrester social business posts; most bloggers serve CIOs so take technology view
analyst  blog  social  business  cio  hightech  enterprise 
january 2013 by csrollyson
5 years later: 8 iPhone-bashing pundits repent - InfoWorld
Amusing & revealing post contrasting pundits' 2007 iPhone fail predictions and how they respond today #fb
iphone  pundit  prediction  2007  2012  anniversary  mobile  carrier  telecom  microsoft  reputation  trust  analyst  humor  history  apple  ipod 
june 2012 by csrollyson
Facebook Hits New Low After Bernstein Questions Stock - Bloomberg
Analyst questions Facebook's business model and value, pushing stock price lower
Facebook  IPO  stock  price  advertising  business  model  criticism  analyst  mobile  news 
june 2012 by csrollyson
‘Apple Fever’ Has Analysts Predicting $1 Trillion Valuation - Bloomberg
Analysts having fun with wild predictions about Apple stock price & market cap; not saying it won't happen, BTW ;^)
apple  ipad  iphone  macbook  china  tv  projection  analyst  wallstreet  management  timcook  stevejobs  stock  smartphone  tablet 
april 2012 by csrollyson
Has the New iPad Already Killed Windows 8's Buzz?
Sorry, but so behind the times and so poorly written it's campy, or a brilliant satire
windows  tablet  metro  analyst  ipad  apple  competition  android  ios  mobile 
march 2012 by csrollyson
Personal Log: Reflections On Constellation Research’s First Year « A Software Insider's Point of View
Reflecting on the 1st year of a new analyst firm founded by alums of legacy firms [what an analyst firm should be]
analyst  firm  reflection  launch  executive  founder  management  consulting 
november 2011 by csrollyson
Thinking of a Chromebook for Christmas? Wait until 2016 | Mobile Technology - InfoWorld
Why Chromebook not ready 4 prime time; solid analysis of alt-PC adoption: android, ios, netbook markets quoting IDC #fb
netbook  laptop  ipad  tablet  ios  android  analysis  analyst  q4  2011  chrome  google  docs  html5  enterprise  i.t.  adoption  2snr 
november 2011 by csrollyson
For banks, recovery is fading | Reuters
DIRE: look at the variance between 1aug11 guidance and current predictions--multiple references--proves we are completely off the map #li
bank  recovery  economy  analysis  q4  2011  statistics  analyst  predictions  guidance  2blog  disruption  2ghcj 
october 2011 by csrollyson
Celent Banking Blog
Excellent banking blog by consulting firm, good discussions too
bank  blog  analysis  thoughtleadership  insight  innovation  analyst  consulting  discussion 
may 2011 by csrollyson
JupiterResearch report highlights best practices for viral marketing :: BtoB Magazine
Research questions viral & word of mouth marketing when pursued as knee-jerk Thx @donpeppers
WordofMouth  viral  marketing  2007  research  analysis  analyst  2snr 
may 2011 by csrollyson
Speakers "becoming a social business"
Adoption snapshot: IBM & InfoWeek produce vision of social business, enterprise collaboration; foundation is collab software #fb
software  enterprise2.0  conference  q2  2011  adoption  social  business  2snr  analyst 
may 2011 by csrollyson
Why our analysts blog at
More backstory on Forrester policies h/t @bwdumars
blog  policy  analyst  Professional  Service  2010  q1  employee  2snr 
february 2010 by csrollyson
Secure Enterprise 2.0 Resource Central
Trove of white papers by leading analyst firms.. many require subscriptions, though
Enterprise2.0  Reports  Web2.0  Analyst 
august 2008 by csrollyson
Why tech leaders think Second Life could be a gold mine. - Jan. 22, 2007
Outworld perspective on the promise of the virtual world for business
SecondLife  2007  IBM  Web2.0  Virtual  Analyst 
february 2008 by csrollyson
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