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What are companies looking for in a UX Writer? — bjoran identity
Useful: How employers describe #UX writers through their descriptions and wants in job announcements (2017). Read this to understand the role at different firms #uxwriting
ux  writing  2017  job  description  hightech  content  strategy  design  development  application  website 
8 days ago by csrollyson
How to become an API technical writer | ffeathers
Short and sweet: Solid advice for #technical #writers who want to pivot to #API #documentation + some useful links #kudos
API  application  programming  interface  howto  developer  SDK  learn  technical  writer  bullsi  csr19  reference 
8 weeks ago by csrollyson
Think APIs are not for your business? Think again. 4 misconceptions holding CIOs back from API benefits - Prime TSR
Concise description of #APIs' value proposition for #corporate #IT - and how to use them at a high level #technical #writing
API  web  services  CIO  IT  value  proposition  comparison  debunk  usecase  service  oriented  architecture  application  distributed  software  csr19 
11 weeks ago by csrollyson
How to develop exceptional digital experiences at velocity
I love this => Emphasizes impact of front and back stage on #customer #experience + How to build your #service #design #consulting practice by scoping projects in front stage before tackling back stage complexity + great #airline example #CX
service  design  consulting  front  back  stage  blueprint  journey  customer  experience  map  digital  application  coordination  theater  example  disney  airline  strategy  complexity  howto  privacy  tablet  flight  attendant  csr19 
june 2019 by csrollyson
Designing for AI-enhanced Experiences
How to use #design #principles to open the black box and empower users of #AI applications: 5 concise examples in #travel #healthcare #investment #CX
artificial  intelligence  design  user  interface  transparency  empowerment  travel  healthcare  investment  csr19  customer  experience  example  application  Algorithm 
may 2019 by csrollyson
4 Ways an Experience Strategy Can Help You Right Now
4 useful use cases for #Experience #strategy include #digital #transformation, #wealth #management #FSI #Design #CX
digital  customer  user  experience  strategy  usecase  example  value  proposition  bank  mobile  website  application  dashboard  omni  channel  fsi  design  transformation  sense  respond  management  csr19 
may 2019 by csrollyson
Turkey's Syrian refugees carve out their own opportunities | Turkey | Al Jazeera
Inspiring examples of how #Syrian #refugees are starting businesses in #Turkey: they launched 6,000 businesses and invested over $300 million in Turkey as of 2017 ^cr
syria  refugee  2million  turkey  entrepreneur  example  school  translation  mobile  application  economy  impact 
march 2019 by csrollyson
How to Put Customer Research to Work
Details issues around #customer #journey #maps & #personas; asserts that most are one-offs & various versions proliferate & recommends using a central repository (theirs ;^). #marketing #cx #ux silos
customer  user  experience  journey  map  persona  enterprise  software  application  howto  csr19  image  organization  marketing 
february 2019 by csrollyson
Discussing Costs with Your Patient Can Reduce Financial Toxicity
Not specific to CAR-T, but interesting plea to oncologists to discuss treatment costs with patients to avoid "financial toxicity"
cancer  treatment  cost  application  story  18sbx  sh3  insurance 
february 2019 by csrollyson
Cancer and Dating: Excerpts from the Journal a Survivor Kept
Young lymphoma patient blog series on her journey; this post on dating during treatment is poignant and even funny
patient  journey  lymphoma  blog  18sbx  ws1  millennial  cancer  romance  dating  application  losangeles  travel  ATC 
january 2019 by csrollyson
Amazon Go - Wikipedia
Intro article one of Amazon’s #retail concepts: stores in #Chicago #Seattle #SanFrancisco
amazon  retail  automation  Q4  2018  Chicago  sanfrancisco  seattle  pilot  smartphone  geofence  application  rollout  grocery  drug  model  usa 
november 2018 by csrollyson
Mixed reality - Wikipedia
Excellent start point for understanding the continuum of physical-augmented-mixed-virtual realities
mixed  augmented  virtual  reality  physical  reference  model  definition  application  example  training  war  manufacturing 
june 2018 by csrollyson
Hey, Alexa, What Can You Hear? And What Will You Do With It? - The New York Times
#GoogleNow @Amazon #Alexa patent applications reveal surveillance-quality hardware & software capabilities; They already record more than they say
privacy  surveillance  google  amazon  facebook  alexa  echo  advertising  Q1  2018  patent  application  smart  speaker  murder  trial  evidence 
april 2018 by csrollyson
Our Minds Have Been Hijacked by Our Phones. Tristan Harris Wants to Rescue Them
Ex-Google engineer wants to liberate us from #devices that are deliberately #designed to be #addictive
2017  addiction  alum  google  campaign  cause  device  application  behavior  economics  design  attention  neuroscience 
march 2018 by csrollyson
6 trends that will change social media marketing in 2018 | LinkedIn
Compares adoption trends among #socialmedia #chatbots #messaging apps; #social #impact example
2018  chatbot  messaging  application  social  media  cause  impact  Statistics  prediction  video  instagram  plantform 
march 2018 by csrollyson
Facebook Funded Most of the Experts Who Vetted Messenger Kids
Another reason why I do not #trust #Facebook: Most of its "child experts" have financial ties with it, and it kept obvious #child #development experts
facebook  exposé  q1  2018  children  application  influence  lying  trust  fail  bias  expert  development  data 
february 2018 by csrollyson
DoorDash Is Now Using Its Algorithm To Deliver Extra Food From Restaur
App and #delivery network lets #restaurants donate leftover food to #food #banks w a few clicks
food  waste  application  restaurant  2018  q1  logistics  bank  donate  delivery  driver  compliance  drivetotrust 
february 2018 by csrollyson
Edovo | Education Over Obstacles
Education platform enables inmates to learn and earn rewards
startup  chicago  prison  jail  education  platform  application  tablet  drivetotrust  recidivism 
january 2018 by csrollyson
Science Says Fitness Trackers Don't Work. Wear One Anyway | WIRED
Argues that fitness trackers’ poor track record ;^) due to studies’ use of old devices; app designs better plus more sensors make for better UX CX
fitness  tracker  wearable  study  workout  behavior  economics  application  design  research  motivation  example  Q4  2017  software  addiction  user  customer  experience 
december 2017 by csrollyson
Uber's Use of Wickr Raises Questions About Ephemeral Messaging Apps | WIRED
Ephemeral messaging apps and legal governance, since their data, like #snapchat, disappears, unavailable for discovery
waymo  uber  lawsuit  Q4  2017  application  wickr  ephemeral  disappearing  data  discovery  law  governance  trade  secret 
december 2017 by csrollyson
It Takes Just $1,000 to Track Someone's Location With Mobile Ads | WIRED
Useful example of how tech can be repurposed for very different ends: anyone can use #mobile #ads can track your location
mobile  smartphone  application  advertising  surveillance  exposé  q4  2017  research  study  tracking  howto  usecase  example 
october 2017 by csrollyson
How I Got Accepted to College - YouTube
Fun & detailed video covers the #college #application process - Congrats @greenbrena ! #success #hack
success  hack  junior  highschool  video  apply  plan  bullsi  16ccc  test  transcript  application 
july 2017 by csrollyson
6 Tips to Help your Teen Get Organized for the Common Application - MomKnowsCollege
Short & sweet: a checklist for #parents to support their kids thru #college #application season
16ccc  plan  bullsi  parent  mother  application  howto 
july 2017 by csrollyson
Tired of Facebook? Here Are 6 Up-and-Coming Alternatives – Adweek
Six #socialmedia #platform hopefuls target kids music news community
social  media  platform  q2  2017  news  application  community  mobile  affinity 
may 2017 by csrollyson
'We need human interaction': meet the LA man who walks people for a living | US news | The Guardian
New surprise business: Unemployed actor walks w people for $7/hour, focuses on #listening: "People need human contact"
losangeles  actor  application  walking  interaction  entrepreneur  social  listening  q2  2017  culture  usa 
may 2017 by csrollyson
Maven
Completely conventional #car #sharing from @GM features a lot of poking your smartphone
connected  car  oem  gm  application  sharing  automotive  vendor  digital  content  smartphone 
may 2017 by csrollyson
Twitterfall
Enables the famous tweet-fall at events
twitter  application  event  presentation  live 
march 2017 by csrollyson
Free & Beautifully Human Online Forms | Typeform
Simple survey-like form app/website for capturing people's opinions/feedback
tool  website  application  survey  form  crowdsourcing 
february 2017 by csrollyson
Google PhotoScan App Makes it Easy to Scan Your Old Photos | WIRED
[comment] You can now digitize paper photos to Google's Cloud: competing for your face
google  photo  analytics  privacy  csrblogcomment  analog  digital  smartphone  application  family 
november 2016 by csrollyson
IoT Platforms: Exploring 10 Dimensions of the IoT Technology Stack
Useful discussion of the components of #IoT #infrastructure and other components
iot  stack  network  application  adoption  howto  security  model  device  integration  2cdo  cdo  2csra  2snr 
september 2016 by csrollyson
This free iOS app makes it dead simple to unsubscribe from email blasts | CIO
Mass unsubscribe annoying email: What happens to #trust transgressors #content #marketing
email  management  unsubscribe  application  iphone  ios  q2  2016  automatic  content  marketing  2sbs  2snr  sochap  cmo  2csra  trust 
june 2016 by csrollyson
The psychology of restaurant menu design in the digital age
States the obvious #mobile #usability points but useful to show how #restaurants are transforming
restaurant  menu  application  mobile  usability  order  sales  customer  experience  acquisition  photo  2csrollyson  2execguide 
april 2016 by csrollyson
How to Build Apps for Smart Cars
USEFUL: 4 types of #ConnectedCar application development - #cars as #smartphone accessories #IoT #smart
connected  car  automotive  mobile  application  development  insight  vehicle  system  OBD  IVI  reference  IoT  2cdo  2csra 
april 2016 by csrollyson
Starbucks' CTO brews personalized experiences | CIO
New CIO @Starbucks shares how they're using #BigData & #mobile to drive #customer #experience #retail
starbucks  big  data  personal  experience  customer  loyalty  retail  coffee  restaurant  fastfood  cio  service  example  pioneer  mobile  application  cco  2cdo  2csra  sochap  2snr 
april 2016 by csrollyson
Apple News is now open to just about anyone
New content platform includes SMBs, SMEs, offers #native #advertising & basic #analytics
apple  news  application  publisher  Q1  2016  feature  product  content  platform  advertising  smb  native  analytics  2cdo  cmo  2csra  2execguide 
march 2016 by csrollyson
Tunisia Puts Nation's Currency on the Blockchain
Tunisia creates "eDinar" and #Android app makes e-currently a reality in 2016
q1  2016  blockchain  tunisia  bitcoin  economy  android  mobile  application  2ghcj  2cdo  2csra  2execguide 
march 2016 by csrollyson
Instant Articles
Intro to #Facebook's new "Instant Articles" news feed items in native markup hosted by FB & have much faster loads
Facebook  InstantArticles  howto  introduction  q1  2016  advertising  mobile  application 
march 2016 by csrollyson
Big Data Landscape 2016
Useful map of #BigData vendor|technology|solution ecosystem - faint nod to #IoT & #wearable tech #kudos
big  data  ecosystem  technology  software  infrastructure  map  reference  exceptional  vendor  cloud  application  transport  analytics  cdo  cco  cmo  ceo  cio  cto 
february 2016 by csrollyson
DZee Health Solutions
Algorithm predicts #healthcare costs for people & firms, helps manage costs
healthcare  startup  patient  customer  client  cost  software  application  16cvs  mobile  benchmark  comparison  management  family 
february 2016 by csrollyson
Desktime: Shared Spaces and Coworking Chicago
Book a desk at 25 Chicago cowork spaces for a simple monthly fee; the Orbitz of coworking! #fb
cowork  chicago  website  directory  application  software  tool  mobile  exceptional  2csra 
december 2015 by csrollyson
The Future of Digital Customer Experience | SolsticeFWD (with images, tweets) · csrollyson · Storify
#KeHe Foods' CIO takes us behind the curtain of #mobile #transformation (coverage of #solsticefwd )
food  mobile  application  casestudy  2015  Q3  natural  grocery  trade  show  value  proposition  conference  CIO  CDO 
november 2015 by csrollyson
Writing Science Fiction - Why?
[commented]Brilliant description of developer/gamer/author's creative process for writing a sci-fi novel #kudos @epredator
application  game  book  discussion  author  developer  csrblogcomment  science  fiction  2015  Q4  story  2ghcj  2snr 
november 2015 by csrollyson
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