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A Fickle Sonance: Hubert Rostaing
Glimpses of Hubert Rostaing swinging manouche and classical
biography  music  paris  france  django  hubert  manouche  classical  gypsy  jazz  wwii  history  bullsi 
yesterday by csrollyson
Planet Myths: The Story Behind Pluto – Jessica Davidson
Excellent journey into the significance of Pluto: Jessica Davidson plumbs Pluto myths
pluto  mythology  underworld  reference  bullsi  astrology 
2 days ago by csrollyson
An Independent Technical Writer or a Content Specialist—a Product Owner – Vinish Garg | UX, Content Strategy, Narrative Strategy
Superb examples of small team #product #development involving #UXwriting #technical #writing #content #strategy roles and their functions within teams #ux #design
UX  writing  project  review  bullsi  csr19  technical  comparison  content  strategy  business  analysis  2016  Q2  product  owner  management  software  engineer  team  collaboration  scope  user  advocacy 
8 days ago by csrollyson
What is UX writing? Definitions and Examples
Pleasing and useful take on #UX #writing from a content strategist and designer viewpoint + useful concrete examples of #UXwriting
ux  writing  definition  example  copy  bullsi  usecase  content  strategy  designer  wireframe  csr19  adoption  marketing  product 
8 days ago by csrollyson
What’s UX writing? I mean, really! - UX Collective
Deeper dive into #UX #writing, what it is, how it's developing (interview w pioneer Torrey Podmajersky) #customer #user #experience
ux  writing  content  strategy  definition  user  experience  customer  interview  profession  function  career  history  design  adoption  csr19  bullsi  reference  metrics  value  proposition  howto  portfolio  ai  artificial  intelligence 
11 days ago by csrollyson
What’s the difference between UX writing and content strategy? – andrea drugay
Superb comparison of #UX #writing and #content #strategy within the context of digital products + link library #kudos
content  strategy  ux  writing  comparison  2018  q2  product  management  design  team  definition  reference  bullsi  user  customer  experience  csr19  marketing  function  goal 
11 days ago by csrollyson
What is UX Writing? | UX Booth
One of the best I've seen => the emergence of #UX #writing as a member of #customer #user #experience teams + links
ux  writing  definition  q1  2017  siliconvalley  design  user  research  collaboration  experience  customer  interface  comparison  csr19  reference  bullsi 
11 days ago by csrollyson
Your Lunation Birthday by Dane Rudhyar - Part One | Rudhyar Archival Project | Astrological Articles
Superb 4-part explanation and significance of 8 lunation types: Rudhyar derives the meanings from deep understanding
moon  astrology  reference  bullsi  model  sun  relationship  phase  cycle  interpretation  psychology 
17 days ago by csrollyson
Ulnar Styloid Fracture: Symptoms, Causes, Treatment, Healing Time
Doesn't address the case when ulnar styloid fracture occurs without radial fracture
ulna  wrist  fracture  treatment  bullsi  medical 
22 days ago by csrollyson
Inspiring techies to become great writers | Cameron Shorter
The importance (and shortage) of #technical #writers within #open #source communities + #software #documentation models, a call to action and a story
technical  writing  bullsi  open  source  pointofview  2019  australia  community  developer  software  process  geospatial  story  research  reference  communication  hightech  gap  documentation  model 
8 weeks ago by csrollyson
How to become an API technical writer | ffeathers
Short and sweet: Solid advice for #technical #writers who want to pivot to #API #documentation + some useful links #kudos
API  application  programming  interface  howto  developer  SDK  learn  technical  writer  bullsi  csr19  reference 
8 weeks ago by csrollyson
The agile technical writer | ffeathers
Brilliant info + humor: "Day in the life" of an #agile (also #lean #scrum) #technical #writer is a refreshing take on how #software development teams (+ writers) are evolving
agile  lean  scrum  technical  writer  journal  humor  global  software  product  development  team  developer  value  proposition  bullsi  csr19 
8 weeks ago by csrollyson
How to Perform a ‘Post Mortem’ on Technical Documents | Klariti Technical Writing
Basic guidance for doing a post-mortem on #software #documentation includes some gritty detail #Technical #Writing
technical  writing  documentation  post  mortem  howto  software  global  team  bullsi  communication  example 
10 weeks ago by csrollyson
They Rode West - Wikipedia
Young doctor on cavalry post struggles between war loyalty and Hippocratic Oath with surprising results
film  western  physician  west  indian  loyalty  bullsi 
11 weeks ago by csrollyson
Topic-Based Writing to the Rescue: Project Considerations for Managers (Case Study)
Superb post-mortem of rescue #technical #writing project for enterprise #software (#healthcare) client features training, documentation, cheat sheets, user guides + a firing a cantankerous contractor #instructional
technical  writing  instructional  user  guide  documentation  bullsi  healthcare  software  canada  usa  turnaround  government  procurement  trust  project  management  topicbased  content  madcap  flare  contractor  single  sourcing 
12 weeks ago by csrollyson
Case study: improving instructions [TechScribe technical writing]
#Technical #writing example of redesigning inventory procedure guide: nice before/after example + use of nested un/ordered lists #retail
technical  writing  example  redesign  retail  inventory  procedure  store  office  communication  guide  bullsi  csr19  casestudy 
12 weeks ago by csrollyson
Software Documentation and Training Case Study - Info Pros
Concise #technical #writing case study transforms #software company’s development of onboarding, user guides, documentation, help
technical  writing  communication  casestudy  csr19  software  documentation  onboarding  guide  single  sourcing  team  transformation  service  process  design  user  bullsi 
12 weeks ago by csrollyson
Beloved Enemy - Wikipedia
Moving film about politics, points of view, compromise, and love (the harp)
film  britain  ireland  independence  love  rebel  bullsi  men  women 
july 2019 by csrollyson
How To Integrate a Tech Writer Into Agile — Read the Friendly Manual
Concise but offers some nice detail about onboarding a technical writer into an agile development team
onboard  technical  writing  writer  agile  team  howto  management  bullsi  social 
july 2019 by csrollyson
My DITA journey begins | I'd Rather Be Writing
Useful share of author's study and practice of DITA with Drupal
DITA  example  drupal  code  markup  bullsi  reference  technical  writing  management  standard  system 
july 2019 by csrollyson
Technical Writing Tools - Which Ones Do You Need to Know?
Excellent discussion and comparison of HATS for technical writers including helpful context based on his own experience #kudos
technical  writing  help  authoring  tool  platform  discussion  comparison  use  case  user  experience  bullsi  refernence 
july 2019 by csrollyson
Which help authoring tool is better - Robohelp or MadCap Flare? - Stack Overflow
Opinions and comparisons of Adobe Robohelp and MadCap Flare; mentions alternatives HelpNDoc and Help&Manual
technical  writing  help  authoring  tool  bullsi  platform  software  opinion  comparison  2017  flare  robohelp  reference 
july 2019 by csrollyson
A Proven Method For Showing The Value Of Good UX — UX Articles by UIE
Superb: Practical how-to build support for #UX and #CX initiatives by measuring the costs of poor #user and #customer #experience
user  customer  experience  organization  howto  measurement  frustration  cost  business  case  sales  support  human  resources  productivity  employee  engagement  development  product  management  csr19  bullsi 
june 2019 by csrollyson
Top 5 Most Important Customer Experience Trends for 2019 | UX Booth
Executive summary of #customer #experience practitioner survey reveals what top CX performers do differently + 4-stage #CX maturity model
customer  experience  survey  practitioner  q1  2019  executive  summary  statistics  maturity  model  technology  communication  empathy  employee  chat  virtual  reality  comparison  voice  VOC  strategy  team  csr19  bullsi 
june 2019 by csrollyson
First 90 Days in Customer Success Management
One of the best customer success posts I've seen: How to succeed as a new #Customer #success #manager has in-depth guidance, links to more #kudos #CX #enterprise
customer  success  bullsi  howto  plan  manager  SAAS  software  product  sales  marketing  service  pricing  feedback  visit  experience  lifecycle  metrics  churn  engagement  model  KPI  reference 
june 2019 by csrollyson
Brooke Goodbary – Medium
Want to dive deep into #customer #success? @Brooke knows her stuff! #experience #CX
customer  success  blog  bullsi  metrics  team  management  data  analytics  software  saas  service  sales  marketing  product  experience 
june 2019 by csrollyson
The Change : Institute For Attachment & Child Development
Nonprofit aims to untangle behavior problems due to #childhood #trauma that stymie successful #adoption
colorado  children  child  development  trauma  center  program  nonprofit  website  family  usa  adoption  intervention  19tcg  bullsi 
june 2019 by csrollyson
More About Developmental Trauma | Adoption Council of Ontario
Superb reference of #child #development #trauma, Its definition and importance in helping orgs empower children, caregivers & families to heal
children  child  development  trauma  reference  19tcg  definition  value  proposition  brain  impact  family  caregiver  adverse  experience  bullsi 
june 2019 by csrollyson
UX Mapping Methods Compared: A Cheat Sheet
Superb #CX reference: Compares #Empathy #Journey #Experience #maps and #service #blueprint and describes how each functions
journey  experience  empathy  map  service  design  blueprint  comparison  bullsi  reference  user  customer  howto  example  2019  Q2  image  csr19 
may 2019 by csrollyson
5 Strategies for Building on Journey Mapping Success
How to create serious value from #journey #mapping: Specific ways to act on maps to move the ball + suggests pitfalls that oft befall teams #CX #digital #transformation #customer #research
journey  map  implementation  action  howto  usecase  example  tactics  storyboard  concept  drawing  visualization  prototype  design  pitfall  touchpoint  priority  hypothesis  future  white  space  vision  innovation  transformation  roadmap  orchestration  team  organization  customer  experience  research  agile  csr19  bullsi 
may 2019 by csrollyson
Solar Return Chart - Astrodienst Astrowiki
Very useful guidance for interpretation of solar return charts
astrology  reference  solar  return  howto  bullsi  interpretation 
may 2019 by csrollyson
The Origins of Silicon Valley: Why and How It Happened | Paul Wesling IEEE
A truly historical account of #Silicon #Valley's origins of culture and business models by a man who's been steeped in it #kudos
**Video of the slides/lecture => https://youtu.be/lRDB_W6POys
history  culture  engineering  innovation  VCs.angels  siliconvalley  california  sanfrancisco  model  network  ham  radio  stanford  university  professor  hp  war  depression  bullsi  reference 
may 2019 by csrollyson
A 5-Point Plan for Improving Employee Engagement
Many firms have backed into #employee #engagement since discovering it's the backbone of #customer #experience. This concise post points to employee-centric qual research as the key
employee  experience  engagement  howto  customer  journey  map  value  proposition  research  persona  model  data  interview  qualitative  bullsi  ethnography 
may 2019 by csrollyson
Why Research Could Make or Break Your Journey Mapping Effort
Brilliant: Contrasts hypothesis v. #journey #maps, shows why many maps fail to deliver; they use internal data, NOT customer-centric unstructured data that's focused on JTBD. BTW, #Agile #Digital #Ethnography changes the game in journey research.
journey  map  research  pointofview  qualitative  quantitative  howto  value  proposition  2017  Q3  customer  experience  outcome  jtbd  touchpoint  comparison  bullsi  bullsi2  pitfall  hypothesis 
may 2019 by csrollyson
Mapping the Patient Journey: A Case Study
Very useful: How to use and design #patient #experience #journey #maps to put touchpoints into a narrative and identify breakdowns. How to design the map + example #agile #digital #ethnography
healthcare  patient  journey  map  casestudy  bullsi  howto  design  value  proposition  provider  touchpoint  social  media  medical  urology  persona  csr19 
may 2019 by csrollyson
Opinion | It’s Time to Break Up Facebook - The New York Times
Detailed argument for breaking up #Facebook as we broke up #AT&T and #StandardOil - When firms become so dominant that they control business sectors and culture, they have to split #monopoly
facebook  hightech  pointofview  2019  Q2  founder  zuckerberg  social  network  monopoly  regulation  breakup  ATT  example  innovation  market  power  privacy  instagram  whatsapp  acquisition  competition  concentration  politics  data  artificial  intelligence  advertising  bullsi  reference 
may 2019 by csrollyson
5 steps to building a seamless customer experience
Excellent advice for how to use #customer #journey #maps to create value in organizations. Subtleties like common language, mission, more... #kudos #CX #experience
customer  experience  journey  map  howto  management  value  ROI  strategy  organization  change  collaboration  buyin  bullsi  csr19  framework  language  mission  employee  empowerment 
april 2019 by csrollyson
Tepe, Sultan | Political Science | University of Illinois at Chicago
Author, "From Ambiguous Refugees to Potential Citizens: #Turkey’s Domestic and International Challenges and its #Syrians in The European Refugee Crisis," Routledge, 2018.
=> https://www.linkedin.com/in/sultan-tepe-01b5532/
university  illinois  Chicago  political  science  refugee  turkey  syria  research  rights  human  19eyz  bullsi 
april 2019 by csrollyson
Inside the Harrowing Journeys of Refugee Mothers - National Geographic
Superb! Several mothers tell their brief stories of their experiences as #refugees from #syria to #turkey, #greece, #germany. How it is to have children in camps, while traveling, being bombed
refugee  women  mother  children  family  camp  syria  turkey  greece  migration  flee  bombing  19eyz  bullsi  story 
april 2019 by csrollyson
Journey Mapping: 9 Frequently Asked Questions
One of the best reference posts on #customer #journey #mapping I've seen + Links to more. I use #agile #digital #ethnography for research-first or hypothesis-first approaches; it adds a lot of data cred to maps
journey  map  reference  howto  bullsi  csr19  FAQ  persona  stakeholder  executive  value  proposition  team  scope  focus  research  primary  secondary  nonprofit  government  tool 
april 2019 by csrollyson
Documentary - A Refugee Story - Syria, Iraq, and Iran by Juan David — Kickstarter
Successful kickstarter for short documentary on refugees as they try to integrate into their host countries France and Greece
refugee  film  documentary  story  france  greece  short  budget  example  transparency  bullsi  syria  iraq  iran 
april 2019 by csrollyson
31 Passive Income Ideas To Get You Off The Hamster Wheel In 2019
Podcast and blog about financial management; tools to understand costs and trade-offs
frugality  blog  podcast  debt  revenue  job  salary  negotiation  finance  investment  budget  empowerment  bullsi 
april 2019 by csrollyson
TFC Blog | Educational Sales: Copyright law in schools' use of films in classes
Concise background on legal issues and struggles between #schools and film rights holders. Filmmakers should make their work easily accessible legally ^cr
distribution  education  sales  rights  university  legal  lawsuit  streaming  VOD  model  professor  student  19eyz  bullsi  accessibility 
april 2019 by csrollyson
TFC Blog | spotlight on global film distribution platform FilmDoo
@FilmDoo enables #filmmakers to reach global audiences; strong in global, #humanitarian #LGBT #crosscultural #FiveMillionFilm ^cr
distribution  film  humanitarian  lgbt  genre  international  global  platform  VOD  AVOD  filmmaker  19eyz  bullsi 
april 2019 by csrollyson
Make your journey maps measurable with customer journey analytics
[commented] Pitches the importance of basing #customer #journey #maps on real data, not on boardroom-created models
customer  experience  analytics  journey  map  debunk  bullsi  data  transaction  omni  channel  example  telecom  csrblogcomment  call  center  trigger  jtbd  kpi  behavior  csr19 
april 2019 by csrollyson
Ultimate Guide to Customer Experience Mapping: How to Map the CX from Start to Finish – NGDATA
Superb post compares #customer #experience maps to #journey #maps, shows when to use each, then how to build #CX map; BTW #agile #digital #ethnography speeds & improves this process
customer  experience  map  journey  comparison  reference  bullsi  csr19  howto  value  proposition  2017  data  social  media  sales  retail  transaction  example  template  omni  channel  touchpoint  emotion  research  persona  interview  forum  support  call  center  design 
april 2019 by csrollyson
You Need to Know the TRUTH About Customer Empathy!
Yes! Implies that many #customer #experience efforts are biased to the positive and asserts that truly effective #CX is based on empathy and honesty [don't fear the negative]. #Agile #digital #ethnography discovers the whole spectrum
customer  experience  touchpoint  csr19  bullsi  empathy  honesty  retail  register  example  emotion  policy  negative  exception 
april 2019 by csrollyson
So what *does* a producer do? : Discuss : Shooting People
Very useful: Mixed #film creative & production people discussing (+arguing ;^) what #producers do + their relationships to film creatives ^cr
producer  filmmaker  director  writer  auteur  documentary  discussion  production  distribution  creative  business  relationship  forum  role  bullsi  photography  line  19eyz 
april 2019 by csrollyson
How to Find a Producer | Filmmaker Magazine
Nice detail helps #directors and #filmmakers understand the process of finding a #producer and forming a fruitful partnership #kudos ^cr
19eyz  howto  executive  producer  director  filmmaker  research  reference  bullsi  business  partner  network 
april 2019 by csrollyson
10 Line Producer Tips That Will Get You On Time and Under Budget
Excellent detail about #line #producer role on #film #shoots - role and function - How to do it right (and wrong ;^)
line  film  production  producer  process  journey  shoot  accounting  project  management  howto  bullsi  exceptional  reference  budget  plan  director  equipment  talent  19eyz 
april 2019 by csrollyson
How to Find a Producer for Your Film, TV, or Theater Project
Basic but nice detail of the process of planning for and doing a search for your #executive #producer #film
19eyz  producer  howto  investor  film  bullsi  journey  process  guide  reference 
april 2019 by csrollyson
Face to Face (1952 film) - Wikipedia
Superb duet of films, the first with James Mason a captain of his first ship who encounters a very strange situation and the second with a shy marshal who gets married on the sly
1952  film  sea  captain  western  marshal  jamesmason  bullsi 
april 2019 by csrollyson
Get Educated about Educational Distribution | TFC Blog
Very helpful: 3-part series on nuts/bolts on how #documentaries can gain distribution and revenue to universities colleges and primary and secondary schools
bullsi  distribution  revenue  university  school  college  documentary  19eyz  reference  exceptional  distributor  windowing  Statistics 
april 2019 by csrollyson
TFC Blog | Documentary DIY fundraising distribution
Bull's eye: DIY #distribution for cause-focused #documentary #films - examples run w #alternative #revenue streams & self-creating audiences w #socialmedia #email #website education sales ^cr
cause  nonprofit  social  media  email  education  sales  kit  DVD  festival  university  conference  website  bullsi  DIY  documentary  independent  film  distribution  finance  investor  production  example  19eyz  howto 
april 2019 by csrollyson
Distribution Transparency: Four Filmmakers Reveal Their Distribution Numbers, Part One | Filmmaker Magazine
Very useful! 2 #documentary #filmmaker #casestudy featuring #DIY #distribution w the revenue numbers/channel - both feature developing audience w #socialmedia ^cr
independent  documentary  film  DIY  distribution  casestudy  example  Statistics  revenue  channel  beauty  actor  museum  social  media  email  audience  development  VOD  TV  SVOD  merchandise  blog  community  DVD  edition  women  theater  booker  screening  alternative  exceptional  bullsi  19eyz 
april 2019 by csrollyson
Distribution Transparency: Four Filmmakers Reveal Their Numbers, Part Two | Filmmaker Magazine
2 superb #case #studies of #DIY #distribution for cause #films + #piracy as channel & growing audience w #socialmedia #independent #producer ^cr
filmmaker  DIY  distribution  cause  film  documentary  casestudy  theater  marketing  email  social  media  strategy  finance  audience  piracy  education  sales  exceptional  bullsi  revenue  VOD  TV  rights  19eyz  bullsi2 
april 2019 by csrollyson
DEALMAKING DONE RIGHT: A Back-to-Basics Approach to the Byzantine World of Waterfalls, Hurdle Rates and Preferred Returns - Producers Guild of America
Superbly useful discussion of common film deals, #producer cuts with #investors, senior #talent #distributors, nice graphic #kudos #waterfall #hurdlerate
producer  filmmaker  director  investor  contract  model  statistics  bullsi  exceptional  2015  hollywood  independent  film  19eyz  deal  split 
april 2019 by csrollyson
How is a cinema’s box office income distributed? | Stephen Follows
Unpacks the "#boxoffice" revenue waterfall; brillant graphic and explanation #indie #film #finance #investor Thx @StephenFollows
independent  film  revenue  boxoffice  distribution  Statistics  waterfall  exceptional  graphic  guide  theater  home  entertainment  TV  VOD  cost  fee  bullsi  19eyz  Business 
april 2019 by csrollyson
The Full Costs and Income of a £1million Indie Film - American Film Market
Superb: dissecting the costs and revenue of a real #indie feature #film #investor #kudos @stephenfollows
finance  investment  ROI  example  casestudy  UK  independent  film  19eyz  bullsi  investor  cost  income  germany  greece  usa  VOD  theater  Business 
april 2019 by csrollyson
Case Studies from The Film Collaborative | TFC Blog
Superb trove of #independent #flim [mostly] #distribution case studies: A gold mine of experience and learnings #kudos @filmcollab
film  release  reference  bullsi  casestudy  marketing  DIY  VOD  finance  crowdsourcing  19eyz  distribution  filmmaker  producer  investor  festival  lessons  learned  Business 
march 2019 by csrollyson
Launching a Theater-On-Demand distribution campaign | TFC Blog
Post-mortem of "Theater on Demand" #crowdsourcing #distribution for cause-focused documentary #film: Nice detail, numbers and results
independent  film  distribution  casestudy  documentary  theater  screening  marketing  model  results  19eyz  bullsi  network  cause  disability  producer  promotion  crowdsourcing  community  strategy  Business 
march 2019 by csrollyson
Columbus Case Study | Sundance Institute
Very useful #independent #film release and distribution strategy and results - excellent detail #casestudy #filmmaker #investor #finance
film  distribution  windowing  strategy  casestudy  independent  festival  feature  theater  rights  investment  return  revenue  channel  audience  budget  promotion  SVOD  TVOD  marketing  cost  sundance  bullsi 
march 2019 by csrollyson
Who will finance your film and why? Proven strategies to get your film funded and produced. | Chris Jones Filmmaker Blog
How to think about and talk with various #film #investors successfully: investor types, psychology & why each invests + tactics for #filmmakers
investor  filmmaker  producer  finance  investment  model  interaction  exceptional  bullsi  19eyz  friend  family  angel  crowdfunding  cast  crew  value  proposition  risk  humility  tax  strategy  Business 
march 2019 by csrollyson
Top 18 Strategies and Tactics To Get stuff Free or Massive Discounts | Chris Jones Filmmaker Blog
Must-read for #filmmaker #directors: How to ask people for things as a list focuses on practical ways to show your consideration of #investors #vendors #cast - specific advice for communication and interaction #kudos
exceptional  film  movie  producer  filmmaker  howto  relationship  investor  vendor  communication  ego  humility  empathy  interaction  email  consideration  list  bullsi  19eyz  Business 
march 2019 by csrollyson
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