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csrollyson : emergency   17

On the Road - Inova Fair Oaks Hospital - The Beryl Institute - Improving the Patient Experience
Inspiring #casestudy of a #patient #experience #journey initiative at a Virginia #hospital + example #service #design artifacts #healthcare #cx
patient  customer  experience  journey  map  example  casestudy  hospital  virginia  emergency  hall  collaboration  reflection  healthcare  service  design  csr19 
april 2019 by csrollyson
Mapping the experience of families at the ER | Highland Solutions
Example of #customer #journey #map project for Wisconsin children's hospital, the process and outcomes; BTW #agile #digital #ethnography broadens results with 100s of customer discussions #CX
customer  experience  journey  map  casestudy  example  wisconsin  children  hospital  process  outcome  healthcare  physician  marketing  emergency  csr19 
april 2019 by csrollyson
With This Cryptocurrency, Everyone Gets Paid
Useful example of blockchain/cryptocurrency use for universal basic income to redistribute wealth
universal  basic  income  berlin  switzerland  blockchain  society  example  fiat  currency  emergency  cafe  Q2  2018  barter  howto  economy  ubi  inequality 
april 2018 by csrollyson
Was Florida Shooter Nikolas Cruz Mentally Ill? - The Atlantic
Very few mentally ill people are violent but those who are can be dangerous: how the system is failing
mental  illness  violence  law  enforcement  florida  pennsylvania  comparison  sheriff  emergency  room  prison 
february 2018 by csrollyson
How Doctors Die | The Health Care Blog
MUSTread: behind-the-scenes doctors' descriptions of emergency care, death, family & how *they* use the system near end-of-life
usa  medical  healthcare  physician  treatment  death  terminal  pointofview  exceptional  usecase  Emergency 
january 2013 by csrollyson
Heading off disaster, one tweet at a time -
USA-centric examples of crowdsourcing during disasters, using Twitter Facebook Flickr Thx @patrickmeier #fb
crowdsourcing  twitter  facebook  flickr  Social  Media  web2.0  disaster  emergency  government  collaboration  2csrollyson 
september 2010 by csrollyson
Pakistan Flood Incident Reporting
Crisismapping onsite in Pakistan: check it out! Thx @patrickmeier #fb
Pakistan  Emergency  2010  Flood  Crisis  Map  Aid  Exceptional 
september 2010 by csrollyson
Ushahidi - Africa’s Gift to Silicon Valley - How to Track a Crisis
Granular report tool on SMS/txt network, enables any cell phone to report news
p2p  upi2.0  sms  crisis  tool  Africa  Global  2ghcj  News  Emergency  Crime 
march 2010 by csrollyson

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