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The Healing Properties Of Kyanite
intro post on kyanite and how to use it to create new pathways and awareness
kyanite  crystal  healing  howto 
12 hours ago by csrollyson
13 Ways to Move More Throughout the Day (Even While at Work) | Mark's Daily Apple
Great ideas for incorporating body movement into your workday: how to design it into work and home
paleo  primal  movement  body  howto  stretch  barefoot  hack  list  walking  standing  desk  work  carrying  workout  pullup  hiking  floor  squat  couch  apparel  design  home 
12 days ago by csrollyson
5 Reasons to Eat Cabbage | Health Benefits & More | The Old Farmer's Almanac
Cabbage is magic: I eat several pounds per week, and it’s delicious raw and cooked—But NOT using trad methods (*never* boil anything)
paleo  cooking  growing  farming  howto  cabbage  health 
22 days ago by csrollyson
The Composite Chart - Liz Greene | Astrodienst
Superb article on composite charts: How they compare to synastry and natal charts, and how to use them
composite  synastry  comparison  reference  bullsi  natal  howto  relationship  partner  lover  children  family  value  proposition  usecase 
7 weeks ago by csrollyson
14 Scenarios When Fasting Might Be Your Best Approach | Mark's Daily Apple
Excellent description summaries for 15 use cases for #IF - #intermittent #fasting. My favorite is freedom from my perceived “need” to eat; I truly only eat when I want; I can fast many days with full mental and physical performance, and you probably can too.
intermittent  fasting  reference  usecase  value  proposition  howto  food  paleo  primal  health  wellness 
10 weeks ago by csrollyson
This Girl’s Therapist Suggested Drawing On Her Body Instead of Cutting, And It Worked Beautifully
One therapist suggests to young woman who was cutting herself to draw on her skin instead, sparking a new movement. “7% of (USA) population cuts”
howto  cutting  drawing  skin  tattoo  social  media  example  zentangle  design  Q4  2019  doodling  self  harm  injury 
12 weeks ago by csrollyson
Local Space Astrology - Astrodienst
Experimental (to me) way to use local astrology as a kind of Feng Shui
astrology  home  house  fengshui  hyperlocal  howto  tool  guide 
october 2019 by csrollyson
A Quick Guide to UX Writing — UX Blog
Describes the emerging #UXwriting role, and how to get into it: what skills you need, which companies hire #UX #design
ux  writing  guide  skill  howto  website  design  content  employer  function  team  agile  user  experience  customer  csr19q2  2018 
october 2019 by csrollyson
UX Writing : Par où commencer ? - Gladys Diandoki - Medium
Fantastic list of #UX #writing resources: books, groups, communities | Chouette! Liste des ressources UX writingM livres, groupes, communautés
ux  writing  reference  list  howto  group  book  paris  user  meetup  website  community  csr19 
october 2019 by csrollyson
What’s UX writing? I mean, really! - UX Collective
Deeper dive into #UX #writing, what it is, how it's developing (interview w pioneer Torrey Podmajersky) #customer #user #experience
ux  writing  content  strategy  definition  user  experience  customer  interview  profession  function  career  history  design  adoption  csr19  bullsi  reference  metrics  value  proposition  howto  portfolio  ai  artificial  intelligence 
october 2019 by csrollyson
Washington Homeopathic Products - Remedy Search
Clarke’s Dictionary entry for Symphytum AKA Boneset, Comfrey
bone  injury  remedy  homeopathy  howto  story  example  reference  medical  health 
october 2019 by csrollyson
Is My Wrist Sprained or Fractured? | University of Utah Health
Some useful info on determining whether a wrist injury is a fracture
wrist  fracture  sprain  strain  interview  howto  medical 
september 2019 by csrollyson
How do you know if your hand is broken? | Forum | road.cc
Numerous stories of cyclists' hand and wrist injuries, whether to xray, etc.
cycling  discussion  wrist  hand  broken  accident  howto  story  xray  humor 
september 2019 by csrollyson
10 Reasons to Eat More Collagen | Mark's Daily Apple
Great collagen reference post. Why it’s good, how to get it (some good hacks)
collagen  value  proposition  health  wellness  joint  skin  healing  workout  aging  howto  sleep  recovery  reference  hack  frugality 
august 2019 by csrollyson
Humor and friendly chat in user documentation | CyberText Newsletter
Examining the use of humor in #software user #documentation + detailed example #technical #writing
technical  writing  humor  user  documentation  csr19  example  reflection  3d  howto  software  csrblogcomment 
august 2019 by csrollyson
Where Do Writing Samples Come From? – The Lone Technical Writer
Pithy advice for how to choose writing samples to include in your portfolio—even if you don't have any! ;^) #technical #writing
technical  writing  howto  portfolio  sample  advice  csr19 
august 2019 by csrollyson
How to become an API technical writer | ffeathers
Short and sweet: Solid advice for #technical #writers who want to pivot to #API #documentation + some useful links #kudos
API  application  programming  interface  howto  developer  SDK  learn  technical  writer  bullsi  csr19  reference 
august 2019 by csrollyson
PCI Managed Services – A New Approach to PCI Compliance from Stickman | Stickman
Useful post references 12 #PCI #compliance requirements and details #security firm's remediation procedures (mitigate funky formatting by shrinking font size) #technical #writing
PCI  compliance  technical  writing  csr19  howto  framework  remediation  reference  approach  credit  card  data  security 
august 2019 by csrollyson
Are You Doing Microworkouts? Here's Why You Should. | Mark's Daily Apple
Debunking old-school extreme workouts and introduces the power of drop in place micro workouts
workout  howto  primal  paleo  exercise  debunk  extreme  Q3  2019  reference  example  pushup  squar  pullup  physiology  aerobic  cardio 
august 2019 by csrollyson
The next-generation operating model for the digital world | McKinsey
Relatively concise article synthesizing how to integration #digitization #automation #analytics around transformation, all rooted in #customer #journey #mapping #experience #cx
customer  Experience  journey  map  digitization  automation  artificial  intelligence  silo  system  thinking  analytics  howto  2017  csr19  service  design 
july 2019 by csrollyson
How to Perform a ‘Post Mortem’ on Technical Documents | Klariti Technical Writing
Basic guidance for doing a post-mortem on #software #documentation includes some gritty detail #Technical #Writing
technical  writing  documentation  post  mortem  howto  software  global  team  bullsi  communication  example 
july 2019 by csrollyson
Case study: high tech technical writing
Yes a pitch but contains some useful tools ie audience and purpose “rubrics” #Technical #Writing
technical  writing  howto  process  csr19 
july 2019 by csrollyson
Commute on Bike- Biking to Work Tips 2019
#Bike #commuting? Check out these hacks from #cyclists across the
usa
bike  commute  cycling  howto  hack  weather  kit  equipment  route  traffic  pedestrian 
july 2019 by csrollyson
10 Types Of Writing For eLearning
Nice review w good examples: #instructional #designer oft use these types of #technical #writing #elearning
technical  writing  elearning  instructional  design  howto  example  type  definition  reference  communication  csr19 
july 2019 by csrollyson
Technical Writing: Build a 7-Figure Career [Step by Step] | Josh Fechter
Well done concise yet informative how-to #guide for developing one’s #technical #writing #career, step by step
freelance  technical  writing  howto  career  reference  firm  seo  facebook  specialization  software  example  marketing  differentiation  definition  guide  upwork 
july 2019 by csrollyson
Ringworm, Ringworm and Homeopathy, Treating Ringworm
Excellent explanation of skin fungi and suggestions for treatment
homeopathy  treatment  skin  fungus  howto 
july 2019 by csrollyson
Help Authoring Tool Scoring Worksheet
Suggested scoresheet you can use to rank HATs in order to get the right one
HAT  technical  writing  management  platform  evaluation  score  rank  comparison  tool  reference  howto 
july 2019 by csrollyson
How To Integrate a Tech Writer Into Agile — Read the Friendly Manual
Concise but offers some nice detail about onboarding a technical writer into an agile development team
onboard  technical  writing  writer  agile  team  howto  management  bullsi  social 
july 2019 by csrollyson
5 Scrum Meeting Best Practices: Master the Daily Stand-Up - SprintlySprintly
Short and sweet: pitfalls for #scrum meetings, how to do them right #agile #team management
agile  scrum  team  meeting  list  pitfall  productivity  howto  management 
july 2019 by csrollyson
A Proven Method For Showing The Value Of Good UX — UX Articles by UIE
Superb: Practical how-to build support for #UX and #CX initiatives by measuring the costs of poor #user and #customer #experience
user  customer  experience  organization  howto  measurement  frustration  cost  business  case  sales  support  human  resources  productivity  employee  engagement  development  product  management  csr19  bullsi 
june 2019 by csrollyson
First 90 Days in Customer Success Management
One of the best customer success posts I've seen: How to succeed as a new #Customer #success #manager has in-depth guidance, links to more #kudos #CX #enterprise
customer  success  bullsi  howto  plan  manager  SAAS  software  product  sales  marketing  service  pricing  feedback  visit  experience  lifecycle  metrics  churn  engagement  model  KPI  reference 
june 2019 by csrollyson
The Importance of Listening to Customers and Closing the Feedback Loop
[commented] Snapshot of how @dropbox is boosting #customer #centricity (video/transcript). I asked how they backed customer focus with incentives to make it last #experience #CX #employee
customer  experience  csrblogcomment  organization  centricity  example  hightech  q2  2019  howto  focus  group  b2b  interview  advisory  board  employee  journey  management  csr19 
june 2019 by csrollyson
Customer Complaints: Why Angry Customers Are Good for Business
Solid advice for improving your firm's responses to #customer #complaints by listening, apologizing [mean it], empowering employees; customer feedback is research and post gives some tools to improve. I wouldn't use these; they need to be more personal/indiv. #CX
customer  experience  complaint  howto  response  learning  service  csr19  listening  apology 
june 2019 by csrollyson
How to develop exceptional digital experiences at velocity
I love this => Emphasizes impact of front and back stage on #customer #experience + How to build your #service #design #consulting practice by scoping projects in front stage before tackling back stage complexity + great #airline example #CX
service  design  consulting  front  back  stage  blueprint  journey  customer  experience  map  digital  application  coordination  theater  example  disney  airline  strategy  complexity  howto  privacy  tablet  flight  attendant  csr19 
june 2019 by csrollyson
Journey Mapping to Hypothesis Mapping: Creating Better CX - Heart of the Customer
2 Pitfalls of customer journey mapping: Mistaking #hypothesis maps for #journey #maps + showing hypothesis maps to #customers + how to use them together #CX
journey  hypothesis  map  customer  experience  comparison  howto  csr19  pitfall  process  organization  team  2015  Q4 
may 2019 by csrollyson
Journey Mapping: Start With Your Hypothesis | CustomerThink
Concise comparison of #customer hypothesis and #journey maps, then suggests how to use each to improve #experience #CX. BTW #Agile #Digital #ethnography is very useful in testing #hypothesis #maps
hypothesis  journey  map  customer  experience  howto  example  pitfall  B2B  organization  workshop  team  collaboration  csr19  reference 
may 2019 by csrollyson
UX Mapping Methods Compared: A Cheat Sheet
Superb #CX reference: Compares #Empathy #Journey #Experience #maps and #service #blueprint and describes how each functions
journey  experience  empathy  map  service  design  blueprint  comparison  bullsi  reference  user  customer  howto  example  2019  Q2  image  csr19 
may 2019 by csrollyson
5 Strategies for Building on Journey Mapping Success
How to create serious value from #journey #mapping: Specific ways to act on maps to move the ball + suggests pitfalls that oft befall teams #CX #digital #transformation #customer #research
journey  map  implementation  action  howto  usecase  example  tactics  storyboard  concept  drawing  visualization  prototype  design  pitfall  touchpoint  priority  hypothesis  future  white  space  vision  innovation  transformation  roadmap  orchestration  team  organization  customer  experience  research  agile  csr19  bullsi 
may 2019 by csrollyson
How To Cure Plantar Fasciitis | Mark's Daily Apple
Long post on plantar fasciitis and how to cure it permanently--without drugs
howto  plantar  fasciitis  wellness  exercise  workout  injury  chronic  calf  reference 
may 2019 by csrollyson
Rest Postures — MovementREV
How many of these do you know? Superb howto post for increasing your #body's #flexibility through #rest #positions without furniture (humans lived millennia while resting on the ground) #fitness
ancestral  primal  rest  posture  flexibility  example  image  howto  body  workout  stretch  sit  reference 
may 2019 by csrollyson
Movement of the Month! – Rebecca School – Medium
Simple useful example of 2 #primal rest positions, the low #kneel and the high kneel. Use them as alternatives to sitting in chairs or stools; this is how #ancestral people rested! #body #flexibility
paleo  primal  rest  position  high  low  kneel  howto  image  example  exercise  joint  stretch 
may 2019 by csrollyson
Solar Return Chart - Astrodienst Astrowiki
Very useful guidance for interpretation of solar return charts
astrology  reference  solar  return  howto  bullsi  interpretation 
may 2019 by csrollyson
A 5-Point Plan for Improving Employee Engagement
Many firms have backed into #employee #engagement since discovering it's the backbone of #customer #experience. This concise post points to employee-centric qual research as the key
employee  experience  engagement  howto  customer  journey  map  value  proposition  research  persona  model  data  interview  qualitative  bullsi  ethnography 
may 2019 by csrollyson
Why Research Could Make or Break Your Journey Mapping Effort
Brilliant: Contrasts hypothesis v. #journey #maps, shows why many maps fail to deliver; they use internal data, NOT customer-centric unstructured data that's focused on JTBD. BTW, #Agile #Digital #Ethnography changes the game in journey research.
journey  map  research  pointofview  qualitative  quantitative  howto  value  proposition  2017  Q3  customer  experience  outcome  jtbd  touchpoint  comparison  bullsi  bullsi2  pitfall  hypothesis 
may 2019 by csrollyson
Mapping the Patient Journey: A Case Study
Very useful: How to use and design #patient #experience #journey #maps to put touchpoints into a narrative and identify breakdowns. How to design the map + example #agile #digital #ethnography
healthcare  patient  journey  map  casestudy  bullsi  howto  design  value  proposition  provider  touchpoint  social  media  medical  urology  persona  csr19 
may 2019 by csrollyson
How to Use Quantitative and Qualitative Analytics Together
Basic argument and examples for using #quantitative and #qualitative #research together to improve #user #experience #ux
quantitative  qualitative  research  user  experience  example  website  csr19  method  howto 
may 2019 by csrollyson
MeasuringU: 3 Ways to Combine Quantitative and Qualitative Research
3 simple #research project designs that use #qualitative and #quantitative methods together. #Agile #Digital #Ethnography uses 2 of them!
qualitative  quantitative  research  example  integration  synthesis  topology  howto  project  csr19 
may 2019 by csrollyson
How to Repot Container Plants - FineGardening
Excellent guide to repotting plants and houseplants. Do it outside; it can be a mess!
garden  plant  howto  pot  planter  root  guide  home  house 
may 2019 by csrollyson
Top 10 Fasting Mistakes and How to Avoid Them | Mark's Daily Apple
Excellent how-to be successful with intermittent fasting #IF by avoiding common pitfalls. I was sad to see the sales pitch at the end, though :-(
fasting  howto  pitfall  trap  mistake  paleo  primal  workout  psychology  empathy  health  autophagy  HGH  weight  loss  intermittent 
may 2019 by csrollyson
5 steps to building a seamless customer experience
Excellent advice for how to use #customer #journey #maps to create value in organizations. Subtleties like common language, mission, more... #kudos #CX #experience
customer  experience  journey  map  howto  management  value  ROI  strategy  organization  change  collaboration  buyin  bullsi  csr19  framework  language  mission  employee  empowerment 
april 2019 by csrollyson
Who’s the Right Customer to Map? Your Third Journey Mapping Question - Heart of the Customer
Pithy post on making choices to focus #journey #mapping initiatives. I shared my experience with #agile #digital #ethnography and asked author's experience with 2ndary research
customer  Experience  journey  map  focus  howto  csrblogcomment  value  proposition  ROI  cost  project  research  choice  csr19 
april 2019 by csrollyson
CX Day in government: How we all shape the customer journey | GSA
Quick example of #government #agency GSA adopting #customer #journey #maps within the #GSA and its sister agencies #CX
customer  experience  government  federal  GSA  example  csr19  supplier  journey  map  howto  agency 
april 2019 by csrollyson
Journey Mapping: 9 Frequently Asked Questions
One of the best reference posts on #customer #journey #mapping I've seen + Links to more. I use #agile #digital #ethnography for research-first or hypothesis-first approaches; it adds a lot of data cred to maps
journey  map  reference  howto  bullsi  csr19  FAQ  persona  stakeholder  executive  value  proposition  team  scope  focus  research  primary  secondary  nonprofit  government  tool 
april 2019 by csrollyson
How To Find A (Good) Film Producer
Concise how-to helps #filmmakers find the right #producer partner + How to approach candidates #FiveMillionFilm ^cr
howto  producer  advice  19eyz  filmmaker  networking  festival  referral  pointofview  research 
april 2019 by csrollyson
How to Use Google Keyword Planner (Actionable Guide)
How to navigate Google Keyword Planner without setting up a campaign
keyword  tool  howto  q1  2019  post  reference  SEO 
april 2019 by csrollyson
Ultimate Guide to Customer Experience Mapping: How to Map the CX from Start to Finish – NGDATA
Superb post compares #customer #experience maps to #journey #maps, shows when to use each, then how to build #CX map; BTW #agile #digital #ethnography speeds & improves this process
customer  experience  map  journey  comparison  reference  bullsi  csr19  howto  value  proposition  2017  data  social  media  sales  retail  transaction  example  template  omni  channel  touchpoint  emotion  research  persona  interview  forum  support  call  center  design 
april 2019 by csrollyson
STEVEN J. BERGER: The Five Tenets of Courting a Producer | Dear Producer
Concise advice for finding and engaging a #producer for your #independent #film - The gist: Realize you're hiring a creative business partner, do your homework + use a personal approach ^cr
howto  19eyz  producer  film  network  approach  partner  business  distribution  production  advice 
april 2019 by csrollyson
How to Find a Producer | Filmmaker Magazine
Nice detail helps #directors and #filmmakers understand the process of finding a #producer and forming a fruitful partnership #kudos ^cr
19eyz  howto  executive  producer  director  filmmaker  research  reference  bullsi  business  partner  network 
april 2019 by csrollyson
10 Line Producer Tips That Will Get You On Time and Under Budget
Excellent detail about #line #producer role on #film #shoots - role and function - How to do it right (and wrong ;^)
line  film  production  producer  process  journey  shoot  accounting  project  management  howto  bullsi  exceptional  reference  budget  plan  director  equipment  talent  19eyz 
april 2019 by csrollyson
How to Find a Producer for Your Film, TV, or Theater Project
Basic but nice detail of the process of planning for and doing a search for your #executive #producer #film
19eyz  producer  howto  investor  film  bullsi  journey  process  guide  reference 
april 2019 by csrollyson
TFC Blog | Documentary DIY fundraising distribution
Bull's eye: DIY #distribution for cause-focused #documentary #films - examples run w #alternative #revenue streams & self-creating audiences w #socialmedia #email #website education sales ^cr
cause  nonprofit  social  media  email  education  sales  kit  DVD  festival  university  conference  website  bullsi  DIY  documentary  independent  film  distribution  finance  investor  production  example  19eyz  howto 
april 2019 by csrollyson
Attention, Filmmakers: Your Website Sucks! | IndieWire
Focused on #indie #film websites but hooks into overall marketing & #distribution strategy #kudos
independent  film  marketing  distribution  audience  plan  strategy  website  email  list  gotcha  pitfall  design  reference  exceptional  howto  guide  social  media  goal  personality  user  experience  global  rights  management  19eyz  Business 
april 2019 by csrollyson
The Definitive Guide To What Breaks a Fast | Mark's Daily Apple
Might be called "the cheater's guide to #fasting" as Mark reviews readers' common "exceptions" while #IFing (coffee, sweeteners..) #paleo + good links
fasting  HGH  ketosis  autophagy  howto  food  paleo  primal  intermittent  exception  list  reference  drink  coffee  tea  product 
april 2019 by csrollyson
Common Mistakes During Customer Journey Mapping
How many of these do you know? Very useful post reveals common #journey #map #pitfalls - No.1 is having too much product focus #cx [commented]
journey  map  howto  pitfall  list  csrblogcomment  q2  2019  product  brand  emotion  model  design  research  exception  csr19  customer  experience 
april 2019 by csrollyson
8 Stand-up Meeting Ideas to Try with Your Team | LeanKit
Useful: How to fix dreaded standing team meetings (in person or virtual), drawing lessons from #agile #lean #teams
team  management  meeting  howto  agile  relationship  Q2  2019  kanban  posture  energy 
april 2019 by csrollyson
Comment Facebook sélectionne les posts de votre fil d'actualité - BDM
Facebook unveils new user controls & visibility into what goes in your news feed, including visibility into ads (en francais)
facebook  news  feature  function  newsfeed  howto  Q2  2019  social  network 
april 2019 by csrollyson
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