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Predictions 2019: Customer Experience Comes Under Fire
Forrester's dour 2019 #customer #experience forecast: Unrealistic investments, shoddy business cases, and price wars in race to bottom.
customer  experience  adoption  transformation  prediction  analysis  measurement  2018  investment  results  business  case  demand  csr19  analyst  price  relationship 
june 2019 by csrollyson
The Next Frontier for AR? Your Ear – Magenta
Predicts that #AI-powered headphones will be a delivery touchpoint for #artificial #intelligence #audio
artificial  intelligence  prediction  AI  q2  2019  headphones  google  glass  screen  example  bose  user  experience  virtual  reality 
may 2019 by csrollyson
Warning Signs That a Bubble Is About to Burst – OneZero
PSA: full-fledged #market #bust predicted, and I agree with his solid reasoning. Parallels with 1999
economy  prediction  hightech  bubble  sign  comparison  internet  1999  2019  Q2  CEO  realestate  Newyorkcity  sanfrancisco  skyscraper  elder  youth  millennial  salary  bust 
may 2019 by csrollyson
Towards the better diagnosis of lymphoma
Experimental blood tests measure DLBCL "DNA leakage" into the blood to predict relapse refractory disease
lymphoma  DLBCL  DNA  waste  blood  test  research  clinic  practice  oncologist  relapse  refractory  prediction  cancer  18sbx  bullsi  sh3  sh4 
january 2019 by csrollyson
The Midwest Is Getting Drenched, And It’s Causing Big Problems | FiveThirtyEight
The challenge of using data of past storms to predict the future and build #stormwater #infrastructure @metroplanners
climate  change  flood  rain  weather  usa  midwest  minnesota  Q2  2018  basement  stormwater  Statistics  history  prediction  disaster  recovery  plan  prepare  example 
may 2018 by csrollyson
Congress wants to 'inflict pain’ on Mark Zuckerberg. Is he ready for it? | Technology | The Guardian
Anticipating Zuckerberg’s testimony to Congress. Selling members’ personal data to advertisers is the key money engine of @facebook. Moreover, the data enables prediction of highly private things about you
facebook  zuckerberg  congress  analysis  prediction  Q2  2018  news  abuse  data  russia  2016  election  scandal 
april 2018 by csrollyson
Welcome to Facebook's Censorship and Surveillance Platform - Global Guerrillas
How #Facebook is becoming a global #surveillance, #censor & control platform, goaded by governments trying to combat terrorism
facebook  google  global  surveillance  platform  prediction  analysis  terrorism  government  face  recognition  censorship  artificial  intelligence  identification 
april 2018 by csrollyson
6 trends that will change social media marketing in 2018 | LinkedIn
Compares adoption trends among #socialmedia #chatbots #messaging apps; #social #impact example
2018  chatbot  messaging  application  social  media  cause  impact  Statistics  prediction  video  instagram  plantform 
march 2018 by csrollyson
7 Tough Legal Lessons for Crypto Entrepreneurs - CoinDesk
Useful while tongue in cheek: Key #legal #pitfalls that sloppy #cryptocurrency #entrepreneurs fall into (Switzerland won't save you)
ICO  crypto  currency  bitcoin  switzerland  case  lawsuit  court  review  analysis  prediction  entrepreneur  legal  structure  q1  2018  blockchain  startup  fraud  procedure 
february 2018 by csrollyson
U.S. 2018 elections 'under attack' by Russia: U.S. intelligence chief
Easy prediction: Why wouldn’t #Russia use a core #competency when it’s increasing effective? #Election #meddling
prediction  Speculation  russia  usa  election  Q1  2018  midterm  trump  cyber  war  fbi  intelligence  comparison  germany 
february 2018 by csrollyson
I Ching - Wikipedia
Background on ancient Chinese prediction practice
china  culture  mysticism  iching  prediction  reference  history 
january 2018 by csrollyson
Shut Up and Listen, Will Ya? | Inc.com
[commented] How marketers can evolve and thrive: @tullman asserts listening is critical #socialmedia #marketing #experiential
marketing  social  media  csrblogcomment  q3  2016  pointofview  listen  prediction  software  tool  2csra  2cdo  cco  sochap  16ccc 
august 2016 by csrollyson
Trend Lines Are Mathematically Absurd - June 29, 2016 - Zacks.com
How trend lines mislead #markets #statistics #prediction #kudos @kevinbcook
graph  market  research  usability  Statistics  debunk  q2  2016  mathematics  prediction  2ghcj  2sbs  2snr  video 
july 2016 by csrollyson
Here’s How Electric Cars Will Cause the Next Oil Crisis
Argues that plunging #battery #costs will spike demand in electric vehicles enough to affect price of #oil #EV
EV  electric  vehicle  analysis  q1  2016  prediction  oil  adoption  battery  cost 
february 2016 by csrollyson
Deeping The Customer Relationship With Social Media
POV & predictions on global demand for business process outsourcing #BPO for #SocialMedia #customer service #CX
customer  Experience  pointofview  2015  q1  adoption  sourcing  business  process  prediction  Global  social  media  network  service  cco  cdo  sochap  management 
january 2016 by csrollyson
Altimeter’s Top Digital Trends for 2016 | Altimeter Group
Riffing on 2016 #socialbusiness & tech trends as social platforms morph to paid models #marketing #cloud
q1  2016  prediction  analysis  social  media  business  enterprise  marketing  cloud  content  advertising  organization  monitoring  management  software  privacy  ethics  analytics  platform 
january 2016 by csrollyson
Chambers: 40% of companies are dying - Business Insider
Funny abt predictions: this one has not an iota of novelty; Chambers has made these points since 1995
prediction  q2  2015  reflection  cisco  siliconvalley  executive  organization  disruption  2blog  2sbs  2cdo  2csra 
june 2015 by csrollyson
Robotic Nation, by Marshall Brain
Dystopian view declares robots will eliminate millions of service-level jobs in the next two decades
robot  smart  device  economy  prediction  employment  job  service  knowledge 
may 2015 by csrollyson
Hospitals Are Mining Patients' Credit Card Data to Predict Who Will Get Sick - Businessweek
#Healthcare providers use #BigData to predict need for care, ability to pay & adherence to care
credit  card  data  hospital  provider  q3  2014  big  healthcare  prediction  medicine  behavior  readmission  patient 
april 2015 by csrollyson
Why Hospitals Want Your Credit Report - WSJ
Gray area: Hospitals aim to predict non-payment, sometimes before treatment, using credit score
patient  pay  hospital  credit  card  report  prediction  q1  2008  privacy  healthcare  provider 
april 2015 by csrollyson
The Year Social Moves Beyond Social Media - Forbes
Astute POV & predictions about #SocialMedia network/brand maturity into media firms
social  media  network  platform  pointofview  facebook  linkedin  google  plus  prediction  q2  2015  maturity  google+ 
april 2015 by csrollyson
The Facebook Federation — 500 Words — Medium
POV on #Facebook strategy for acquiring apps to evolve the social network platform #instagram #messenger #whatsapp
facebook  social  network  firm  strategy  acquisition  model  q1  2015  instagram  whatsapp  integration  messenger  prediction  pointofview  platform  2snr  2csra 
march 2015 by csrollyson
The Next Era of Marketing - 2015 and Beyond – Marketo.com
Marketo/Economist study + interviews of marketing/strategy leaders tries to describe #marketing #transformation
marketing  q1  2015  vision  prediction  strategy  transformation  digital  relationship  brand  customer  experience  interview  social  media  business  cmo  cdo  ceo  2cdo 
february 2015 by csrollyson
Peak Google | stratechery by Ben Thompson
Insight on #Google business prospects: market adoption & disruption patterns: Google like #IBM #microsoft ?
google  q1  2015  analysis  pointofview  advertising  marketing  insight  smartphone  adoption  native  competition  prediction  disruption  2snr  ibm  microsoft  2blog 
february 2015 by csrollyson
The vanishing apprenticeship — Medium
Argues that publishing's fall will harm writing as a craft—while low paid, journalism was a common way to monetize writing
2014  q4  journalism  publishing  mentor  apprentice  era  history  prediction  writing  author  novel 
november 2014 by csrollyson
IDC To CIOs: 60 Percent Of You Will Be Supplanted By Chief Digital Officers By 2020
Me-too knock-on post predicting CIOs' loss in influence to CDOs; nothing new, generalities; does note CDOs are customer-focused
cdo  q4  2014  cio  prediction  digital  transformation  research  idc  customer  marketing 
november 2014 by csrollyson
How to see into the future - FT.com
Forecasting old style, incrementally improved by teamwork; BigData & sense/respond produce better results AEE
Statistics  probability  research  history  pointofview  q3  2014  economy  stock  market  crash  keynes  forecast  prediction  marketing  analysis  experiment  collaboration  politics  2ghcj 
september 2014 by csrollyson
Joi Ito: Want to innovate? Become a "now-ist" | Talk Video | TED.com
He's really talking agile development & sense/respond; agree that "prediction" is of a different era (& never worked well ;^)
future  innovation  pointofview  video  prediction  agile  development  sense  respond  real  time  management 
september 2014 by csrollyson
Shame on Facebook | Privacy | E-Commerce Times
Scathing rebuke of #Facebook "research" practices - predicts government interventions at some point
facebook  trust  debunk  q3  2014  research  user  agreement  legal  law  government  prediction  experience  relationship  social  network  data  2execguide  2sbs  2snr 
july 2014 by csrollyson
Google takes consumers' wrists to next frontier with Android watch | Article | Top News | Reuters.com
In case you haven't seen: #Google announces #Android #wearables, partners for #sport #healthcare use cases
google  android  wearable  watch  glass  healthcare  sport  usecase  partner  Motorola  qualcomm  2cdo  2csra  Q1  2014  platform  prediction  adoption 
march 2014 by csrollyson
When Big Data Becomes a Civil Rights Problem | American Civil Liberties Union
MUSTread for #CDOs of private/govt/nonprofit enterprises & citizens - we need a productive dialog
big  data  civil  rights  chicago  police  example  surveillance  profiling  marketing  privacy  usa  constitution  pointofview  analytics  prediction  crime  community  q1  2014 
march 2014 by csrollyson
The Big Picture of Big Data for 2014 | Business Over Broadway
Summary of #BigData vendor 2014 predictions + nice infographicky #wordcloud | even more int'g would be #customer predicts ;^)
big  data  mashup  vendor  consultant  2014  q1  prediction  interpretation  infographic  cdo  digital  market 
february 2014 by csrollyson
Newsflash 2014: People Don't Want More Content Marketing!!!
Predicts content marketing crisis: "available to everyone" (no differentiation)
content  marketing  pointofview  analysis  Q1  2014  prediction  hype  2snr  2csra 
january 2014 by csrollyson
Innovations That Will Change Your Life: A Conversation With Elon Musk
FUN interesting interview/science-future-predictions w Elon Musk [video, text] Thx kj_hammond
future  elonmusk  q1  2014  prediction  science  california  travel  artificial  intelligence  space  population  video  2ghcj 
january 2014 by csrollyson
12 Big Data Predictions for 2014 CIO.com
Predictions for #BigData [slide preso] span vendors, markets, tools, practices
big  data  prediction  2013  q4  hadoop  vendor  science  cloud  business  intelligence  competition  nosql  customer  analyst 
december 2013 by csrollyson
Thinking for the Future - NYTimes.com
FASCINATING reflection on Knowledge Economy jobs that try to optimize human value proposition in light of more data-driven orgs #kudos
knowledge  economy  worker  employee  society  creative  class  computer  digital  CDO  reflection  human  machine  interaction  value  proposition  q4  2013  prediction 
december 2013 by csrollyson
5 Examples of How 3D Printing is Changing the World | Consumer Products industry
[comment] Interesting snippets & predictions on how 3D printing will change business: several consumer products examples
3d  printing  additive  manufacturing  consumer  product  cpg  fmcg  pointofview  csrblogcomment  q4  2013  apparel  prediction  supply  chain  space  pharma  medicine  healthcare  IBM  2cdo  2csra  2ghcj 
december 2013 by csrollyson
Massive Disruption on the Horizon: B2B Sales Is Going B2C | LinkedIn
[comment] @DavidEdelman on B2B #socialbusiness adoption & how it will disrupt relationships & practices [good link]
b2b  sales  marketing  b4b  discussion  csrblogcomment  q4  2013  prediction  pointofview  disruption  i.t.  consumerization  cloud  adoption  2cdo  cdo  digital  transformation 
november 2013 by csrollyson
NSA spying will ultimately benefit us all | Security - InfoWorld
Not sure of the veracity of this argument; pub/priv keys reportedly close to being cracked
security  surveillance  prediction  cloud  encryption  speculation  Q4  2013 
november 2013 by csrollyson
'Social dispersion': the Facebook factor that predicts relationships - and when they will end - Science - News - The Independent
Interesting social network analysis of network density ("dispersion") of Facebook romantic partners + predicting breakups
relationship  romance  network  prediction  big  data  facebook  density  metrics  q4  2013  research  study  analysis  social 
november 2013 by csrollyson
Eating My (Key)Words: Changing The Way We Think About SEO
SUPERB analysis of how #BigData is transforming #SEO; note focus on #customer #experience
seo  Q4  2013  analysis  customer  experience  big  data  keyword  prediction  search  engine  optimization  2csra  reference 
october 2013 by csrollyson
Twitter's Lucrative Data Mining Business - WSJ.com
How firms are using Twitter as part of #BigData & data's growing influence on Twitter business model
big  data  twitter  realtime  revenue  model  q4  2013  IPO  prediction  offline  Facebook  analytics  crisis  trading  market  algorithm  vendor  startup  yelp  tumblr  digital  news  opinion  usa  social  business 
october 2013 by csrollyson
In Awarding Prize for Analytics, Netflix Failed to Predict It Wouldn’t Be Used
USEFUL #bigdata case study: crowdsourced new film prediction algorithm improved results 10% but not used due to customer privacy issues
big  data  casestudy  video  privacy  prize  crowdsourcing  customer  empowerment  prediction  social  network  cdo  digital 
july 2013 by csrollyson
Ten IT-enabled business trends for the decade ahead | McKinsey & Company
Useful wrap of global digital technologies pertinent to #CDOs & transformation, references similar 2010 analysis
hightech  cdo  digital  prediction  transformation  technology  adoption  example  retail  ecommerce  mobile  big  data  2013  iot  ubiquitous  computer  foundation  social  business  global  mckinsey 
june 2013 by csrollyson
The Daily Dot - The great Facebook exodus has begun
ANOTHer prediction of Facebook "exodus"; the logic makes sense but premature conclusion+get anew metaphor plz! #fb
facebook  q2  2013  prediction  user  usa  europe  india  Statistics  Speculation  2csrollyson 
may 2013 by csrollyson
How big data can revolutionize pharmaceutical R & D | McKinsey & Company
Offers 8-step approach to using big data analytics in pharma to boost performance across R&D process
big  data  healthcare  pharma  howto  mckinsey  thought  leadership  framework  approach  value  proposition  prediction  cdo  digital  enterprise  research  development 
may 2013 by csrollyson
The big-data revolution in US health care: Accelerating value and innovation | McKinsey & Company
Outlines big data analytics potential in healthcare, examples of payor, provider, government innovation; "value framework"
big  data  analytics  healthcare  example  payor  provider  government  outcome  fee  service  innovation  model  application  mobile  statistics  prediction  usa  cdo  digital  value  proposition 
may 2013 by csrollyson
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