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Air France jet likely broke apart above ocean - Boston.com
Best article yet, some specific data and conclusions drawn
Airline  disaster  France  Brazil  2009  Analysis  News 
june 2009 by csrollyson
Facebook | A woman missed her flight at the boarding gate HKIA
Any1 thinking they have a hard time w customers needs to see this! Admire the personnel who deal so well. HKers known for being under pressure ,^)
HongKong  Culture  Customer  Service  airline  Exceptional 
february 2009 by csrollyson

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