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csrollyson : appliance   8

The Lifecycle of a Washing Machine: Transforming the Customer Experience for a Home Appliance Manufacturer | Doblin
Doblin #customer #experience research for global white goods brand: [conclusions] "#socialmedia #analysis can be used to determine & uncover an incredibly wide range of research questions and help determine and prioritize the most useful next steps."
customer  experience  digital  anthropology  appliance  home  product  washing  machine  2017  social  media  journey  map  brand  doblin  deloitte  bullsi  exceptional  csr19 
march 2019 by csrollyson
Customers.com
Interesting: another Apple-Is-Doomed post. But if TimCook runs Apple to a market leader rev model (unlike SteveJobs profit focus) Ap more vulnerable. @sochanapp readers know how to use #experiential to win foreign markets
apple  china  samsung  native  competition  2sochap  ecosystem  culture  community  Q3  2015  analysis  analyst  smartphone  accessory  iot  appliance  iphone  revenue  timcook  stevejobs  strategy 
august 2015 by csrollyson
6 Tips for Managing Negative Feedback on Social Media - Digital Marketing Services - Opportunity MAX
Conventional #socialmedia wisdom for responding to negative feedback => #experiential is the next wave!
negative  social  media  example  hightech  legacy  best  practice  appliance  2sochap  2sbs 
july 2015 by csrollyson
A Quest for Smartphone-Controlled Coffee | Re/code
SERIOUS review how-to set up smart home, focused on coffee machine network; complexity prevents adoption #fb
smart  home  coffee  howto  appliance  iphone  application  review  ios  Q1  2014  2csrollyson  IoT  ubiquitous  computing  digital 
february 2014 by csrollyson
11 Sounds That Your Kids Have Probably Never Heard | Mental Floss
How many do you know? Must-see for curiosity or nostalgia: 10 vintage "technologies" that'll take you back or make you think "OMG how primitive"
1960  1950  telephone  film  appliance  home  camera  record  TV  retail  history  exceptional  hightech  technology  military  coffee  humor  discussion  2cdo  2csra  video  demo 
january 2014 by csrollyson

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