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PCI Managed Services – A New Approach to PCI Compliance from Stickman | Stickman
Useful post references 12 #PCI #compliance requirements and details #security firm's remediation procedures (mitigate funky formatting by shrinking font size) #technical #writing
PCI  compliance  technical  writing  csr19  howto  framework  remediation  reference  approach  credit  card  data  security 
august 2019 by csrollyson
Touchpoint | Service Design and CX: Friends or foes?
Spring 2016 Touchpoint focuses on similarities and differences b/t #service #design and #customer #experience #CX
service  design  touchpoint  customer  experience  journal  Q2  2016  comparison  pointofview  marketing  advertising  model  philosophy  approach  Insight  csr19 
april 2019 by csrollyson
STEVEN J. BERGER: The Five Tenets of Courting a Producer | Dear Producer
Concise advice for finding and engaging a #producer for your #independent #film - The gist: Realize you're hiring a creative business partner, do your homework + use a personal approach ^cr
howto  19eyz  producer  film  network  approach  partner  business  distribution  production  advice 
april 2019 by csrollyson
What is Customer Journey Mapping? The Complete CX Network Guide | CX Network
Solid high-level post on why to use #customer #journey #maps + how to orchestrate the effort + pitfalls & links #CX
customer  experience  journey  map  value  proposition  approach  reference  persona  brand  enterprise  pitfall  csr19 
february 2019 by csrollyson
B2Bs: Disconnect Between Customer Strategies and Outcomes
Look at these stats: Gallup reveals much #RoomToImprove in #B2B #customer #experience
customer  experience  statistics  q1  2016  consulting  services  vendor  management  howto  approach  cdo  cco  sochap 
march 2016 by csrollyson
How to overcome negative social media reviews for events businesses
Great example of conventional social media wisdom for negative reviews
social  media  negative  review  legacy  approach 
july 2015 by csrollyson
The Irrationality of Alcoholics Anonymous - The Atlantic
EXCELLENT research challenges 1-size-fits-all AA approach to alcoholism: history, research, alternatives
alcohol  dependency  addiction  analysis  history  anonymous  medicine  research  data  q1  2015  finland  treatment  approach  culture  usa  2ghcj 
march 2015 by csrollyson
Clear Your Next 10 Minutes Because This Video Could Change How Happy You Are With Your Entire Week
Beautifully photographed video shows how a nature photographer, a child and an elder find beauty in living #kudos #fb
video  TED  philosophy  life  approach  gratitude  wonder  nature  time  lapse  photography  california  global  city  child  grandfather  inspiration  happiness  2csrollyson 
january 2014 by csrollyson
How big data can revolutionize pharmaceutical R & D | McKinsey & Company
Offers 8-step approach to using big data analytics in pharma to boost performance across R&D process
big  data  healthcare  pharma  howto  mckinsey  thought  leadership  framework  approach  value  proposition  prediction  cdo  digital  enterprise  research  development 
may 2013 by csrollyson

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