recentpopularlog in

csrollyson : artificial   51

The next-generation operating model for the digital world | McKinsey
Relatively concise article synthesizing how to integration #digitization #automation #analytics around transformation, all rooted in #customer #journey #mapping #experience #cx
customer  Experience  journey  map  digitization  automation  artificial  intelligence  silo  system  thinking  analytics  howto  2017  csr19  service  design 
7 weeks ago by csrollyson
Future of work in America | McKinsey
McKinsey report shows deepening disparities bt city/country and education level due to automation ( #AI #robotics )
usa  automation  robot  education  disparity  wealth  city  urban  town  county  comparison  digital  transformation  report  statistics  Q3  2019  manufacturing  services  artificial  intelligence 
10 weeks ago by csrollyson
The Next Frontier for AR? Your Ear – Magenta
Predicts that #AI-powered headphones will be a delivery touchpoint for #artificial #intelligence #audio
artificial  intelligence  prediction  AI  q2  2019  headphones  google  glass  screen  example  bose  user  experience  virtual  reality 
may 2019 by csrollyson
Designing for AI-enhanced Experiences
How to use #design #principles to open the black box and empower users of #AI applications: 5 concise examples in #travel #healthcare #investment #CX
artificial  intelligence  design  user  interface  transparency  empowerment  travel  healthcare  investment  csr19  customer  experience  example  application  Algorithm 
may 2019 by csrollyson
Opinion | It’s Time to Break Up Facebook - The New York Times
Detailed argument for breaking up #Facebook as we broke up #AT&T and #StandardOil - When firms become so dominant that they control business sectors and culture, they have to split #monopoly
facebook  hightech  pointofview  2019  Q2  founder  zuckerberg  social  network  monopoly  regulation  breakup  ATT  example  innovation  market  power  privacy  instagram  whatsapp  acquisition  competition  concentration  politics  data  artificial  intelligence  advertising  bullsi  reference 
may 2019 by csrollyson
Zuckerberg's Congressional Hearings: The Most Important Exchange - The Atlantic
Must-read: Crystallizes the difference b/t user data, which they own, and metadata about user behavior, which #facebook owns
facebook  zuckerberg  testimony  privacy  data  user  ownership  advertising  exceptional  artificial  intelligence  Algorithm  metadata  Q2  2018  kennedy  pixel  Web  tracking 
april 2018 by csrollyson
Welcome to Facebook's Censorship and Surveillance Platform - Global Guerrillas
How #Facebook is becoming a global #surveillance, #censor & control platform, goaded by governments trying to combat terrorism
facebook  google  global  surveillance  platform  prediction  analysis  terrorism  government  face  recognition  censorship  artificial  intelligence  identification 
april 2018 by csrollyson
For Superpowers, Artificial Intelligence Fuels New Global Arms Race | WIRED
N.B. The same dynamic that gives USA its current edge, consumer #AI apps, will soon advantage #china
artificial  intelligence  machine  learning  economy  military  deterrance  china  russia  USA  Q3  2017  development  2ghcj 
september 2017 by csrollyson
Response to David Byrne's "Eliminating the Human"
[comment] David Byrne's reflection on #hightech elimination of #humans in our lives cc/ @dbtodomundo
human  machine  reflection  csrblogcomment  q2  2017  cdo  cco  ceo  organization  artificial  intelligence  learning  intimacy  pointofview 
may 2017 by csrollyson
What does it take to be a chief customer officer?
Emphasizes "the human touch" and using automation to enhance experience & having a global enterprise view
cco  customer  experience  executive  career  insurance  healthcare  payer  medical  global  international  human  automation  artificial  intelligence  service  collaboration  enterprise 
april 2017 by csrollyson
DBS Bank engages IBM's Watson to transform customer experience | CMO | Enterprise Innovation
Bank's wealth management uses IBM Watson analytics to transform customer experience for wealth management
ibm  watson  2014  bank  wealth  management  case  study  cognitive  computing  artificial  intelligence  customer  experience 
march 2017 by csrollyson
Future of Life Institute - Wikipedia
FLI researches existential risk to humans, largely posed by computers/AI/ML
existential  threat  human  machine  learning  artificial  intelligence  ngo  organization  research  policy  risk 
march 2017 by csrollyson
How Machine Learning Works, As Explained By Google
Useful description of how AI/ML works, w Google examples [intermediate techspeak]
machine  learning  artificial  intelligence  2015  guide  example  google  reference 
march 2017 by csrollyson
Wired - October 2016 by min-mag.com - issuu
Explores how to make machines "accountable" for their decisions since humans don't know their logic
artificial  intelligence  pointofview  machine  learning  accountability  decision  Algorithm 
january 2017 by csrollyson
The Coming Tech Backlash
[commented] Predicts white collar Luddites will attack hightech for #AI enabled #job #loss within 20 years
hightech  artificial  intelligence  q1  2017  pointofview  job  employment  loss  automation  management  disruption  csrblogcomment 
january 2017 by csrollyson
Internet of Things Emerge Conference Chicago 2016 #IoT (with images, tweets) · csrollyson · Storify
Live tweets, phots + my notes of the Internet of Things Conf. in Chicago: learn how #IoT is changing our world
iot  conference  2016  q4  chicago  disruption  smart  device  big  data  artificial  intelligence  2cdo  ubiquitous  computing  2csra  2snr 
november 2016 by csrollyson
Four fundamentals of workplace automation | McKinsey & Company
How AI will affect jobs: Machines will automate tasks & boost productivity but need redesign to shift to emotion
artificial  intelligence  report  research  q4  2015  job  employment  transformation  digital  machine  learning  mckinsey  employee  productivity  sochap 
february 2016 by csrollyson
Automation Will Change Jobs More Than Kill Them - The New York Times
Useful #AI analysis: machines will automate at the task—not #job—level & jobs need redesign [link to report]
machine  learning  Algorithm  software  job  automation  Q4  2015  research  mckinsey  human  resources  artificial  intelligence  employee  productivity  digital  transformation 
february 2016 by csrollyson
The 21st Century Philosophers | Fast Forward | OZY
MUSTread: How AI & robotics demand reframing philosophy & ethics as active future-focused disciplines
technology  philosophy  reflection  siliconvalley  artificial  intelligence  robot  legal  future  past  2cdo  cdo  cco  2ghcj 
january 2016 by csrollyson
Experimental Facebook App Can Answer Questions About the Content of Photos | MIT Technology Review
The machine gets smarter, recognizes symbols, objects in photos; an offshoot of face recognition?
facebook  image  photo  recognition  Algorithm  q4  2015  news  artificial  intelligence  2ghcj 
november 2015 by csrollyson
Innovations That Will Change Your Life: A Conversation With Elon Musk
FUN interesting interview/science-future-predictions w Elon Musk [video, text] Thx kj_hammond
future  elonmusk  q1  2014  prediction  science  california  travel  artificial  intelligence  space  population  video  2ghcj 
january 2014 by csrollyson
Google’s Driver-less Car and Morality : The New Yorker
Interesting reflection: Explores challenges of programming robots to have morality
robot  morality  reflection  2013  car  Automobile  soldier  police  military  artificial  intelligence  conscience 
october 2013 by csrollyson
Brands Start Automating Social Media Responses On Facebook And Twitter | TechCrunch
YES all a natural progression of Web 3.0, in which "The Web" gets "smarter" and more proactive
2blog  social  software  network  artificial  intelligence  AI  Semantic_Web  data  big  ATM  IVR  telephone  bank 
june 2012 by csrollyson
Google Search: Change is Coming
Short post on imminent changes to Google search results, incorporating AI (artificial intel) features
google  search  plus  q1  2012  artificial  intelligence  model  Platform  google+ 
march 2012 by csrollyson
envisioningtech.png 1,800×3,100 pixels
Infographic predicts tech advances in various "threads" & gives references Thx @infosourcer
technology  internet  science  medicine  population  space  travel  interface  artificial  intelligence  future  prediction  research  infographic 
february 2012 by csrollyson

Copy this bookmark:





to read