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csrollyson : branch   45

US banks automate as they cut branches - FT.com
Finally banks making significant cuts in retail branch networks, move to automation
Financialservices  retail  bank  branch  q4  2013  network  optimization  automation  mobile  Statistics 
october 2013 by csrollyson
Virgin Money Lounges | My Virgin Money Magazine
Bank blog explains the concept and features of its client coworking spaces in select branches
Financialservices  uk  branch  example  cowork  customer  client  community  blog 
november 2012 by csrollyson
Virgin Money Lounges | Virgin Money UK
UK disruptor bank adds client coworking spaces to select branches
Financialservices  uk  branch  example  cowork  customer  client  community 
november 2012 by csrollyson
The New Formula for Branch Productivity
Argues the banking climate has fundamentally changed; proposes new staffing models
Financialservices  bank  branch  analysis  statistics  employee  productivity  model  staff  design  training 
november 2012 by csrollyson
Future of Banking Study: Bank Branch Growth Has Been Steady—Will It Continue? | FDIC
2004 paper still interesting in 2012: analyzes growth of branch banking in USA + financial/performance analysis
bank  Financialservices  analysis  whitepaper  2004  deregulation  branch  network  consolidation  internet  performance 
november 2012 by csrollyson
The Shrinking Bank Branch - Bank Technology News Article
Useful post on approaches to cut costs of branch networks; hub/spoke, video, self-service, amped up ATMs
Financialservices  bank  branch  redesign  transformation  online  retail  automation  self-service  video  adoption  cost  reduction  cut  atm  wellsfargo  staff 
november 2012 by csrollyson
WSFS to Give All Branch Staff Tools to Perform Any Task - American Banker Article
Nice specifics about super-regional bank's approach to letting branch management "configure" use of branch space
Financialservices  bank  branch  redesign  transformation  retail  software  technology  crm  local  design  business  intelligence 
november 2012 by csrollyson
It s Time to Think Outside the Branch - American Banker Magazine Article
Useful discussion of bank branch strategy & metrics in context of "virtual domiciled" customers (never visit branches); need new marketing to reach them
Financialservices  bank  branch  redesign  transformation  global  tablet  smartphone  online  retail  operations  business  strategy  virtual  domiciled  customer  marketing  merger  acquisition  network  metrics 
november 2012 by csrollyson
Branches: Withering away | The Economist
Global view of retail bank transformation: branches on front lines
Financialservices  bank  branch  redesign  transformation  global  tablet  smartphone  online  retail 
november 2012 by csrollyson
Bank Branches, Sprouting Like Weeds [Archive] - Wired New York Forum
New Yorker customers musing about the aggressive bank branch expansion in New York City [2004]
Financialservices  bank  branch  Newyorkcity  2004  expansion  retail  discussion  valueprop 
november 2012 by csrollyson
Size and Value of Bank Branch Networks « Christopher S. Rollyson and Associates
Banks should explore reinventing branches to boost profit before they incur large retrench costs
Financialservices  bank  branch  analysis  innovation  social  business  valueprop  relationship  big  data 
october 2012 by csrollyson
JPMorgan to Cut in Investment Bank, Retool Branch Strategy - Finance and Accounting Jobs News and Advice
How changing regulatory environment and declining investment bank revenue affects integrated banks: branch cuts
Financialservices  retail  commercial  bank  strategy  regulation  profit  q4  2011  news  branch 
october 2012 by csrollyson
ING Bank's Coworking Branches - Coworking Labs
Valuable short analysis of ING Direct's Toronto Cafe, from true coworker's perspective
Financialservices  bank  branch  example  analysis  cafe  toronto  canada  cowork  bbcc 
october 2012 by csrollyson
ING Cafe Case Study
Explores/suggests how to use data to convert more customer prospects at ING Cafes
bank  branch  cafe  cowork  example  proposal  analysis  database  big  data  marketing  acquisition  client  customer  Financialservices  bbcc 
october 2012 by csrollyson
Retail renaissance | The Economist
Predicts rapid innovation and disruption in "banking": startups, retailers, crossborder players; wealth management/investment bank crossover; big data
banking  research  report  international  global  financialservices  retail  internet  consumer  mobile  asia  wealth  management  europe  emea  americas  usa  future  disruption  startup  siliconvalley  innovation  Cross-border  big  data  branch 
july 2012 by csrollyson

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