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csrollyson : case   29

Google Inc. v James Hung
Summary of arbitration case re: googleventures.com
url  domain  dispute  arbitation  case  2009  google  law  legal  trademark  internet  ecommerce 
october 2019 by csrollyson
Technical Writing Tools - Which Ones Do You Need to Know?
Excellent discussion and comparison of HATS for technical writers including helpful context based on his own experience #kudos
technical  writing  help  authoring  tool  platform  discussion  comparison  use  case  user  experience  bullsi  refernence 
july 2019 by csrollyson
A Proven Method For Showing The Value Of Good UX — UX Articles by UIE
Superb: Practical how-to build support for #UX and #CX initiatives by measuring the costs of poor #user and #customer #experience
user  customer  experience  organization  howto  measurement  frustration  cost  business  case  sales  support  human  resources  productivity  employee  engagement  development  product  management  csr19  bullsi 
june 2019 by csrollyson
Predictions 2019: Customer Experience Comes Under Fire
Forrester's dour 2019 #customer #experience forecast: Unrealistic investments, shoddy business cases, and price wars in race to bottom.
customer  experience  adoption  transformation  prediction  analysis  measurement  2018  investment  results  business  case  demand  csr19  analyst  price  relationship 
june 2019 by csrollyson
7 Tough Legal Lessons for Crypto Entrepreneurs - CoinDesk
Useful while tongue in cheek: Key #legal #pitfalls that sloppy #cryptocurrency #entrepreneurs fall into (Switzerland won't save you)
ICO  crypto  currency  bitcoin  switzerland  case  lawsuit  court  review  analysis  prediction  entrepreneur  legal  structure  q1  2018  blockchain  startup  fraud  procedure 
february 2018 by csrollyson
How One Woman's Digital Life Was Weaponized Against Her | WIRED
Amazing story of cyber harassment, a love triangle gone bad, and dangers of Internet affairs
cyber  bully  sext  case  washington  marriage  arizona  fbi  trial  mediation  privacy  forensics  tor  hack  harassment 
november 2017 by csrollyson
DBS Bank engages IBM's Watson to transform customer experience | CMO | Enterprise Innovation
Bank's wealth management uses IBM Watson analytics to transform customer experience for wealth management
ibm  watson  2014  bank  wealth  management  case  study  cognitive  computing  artificial  intelligence  customer  experience 
march 2017 by csrollyson
Analytics Dilemma – POC Vs POV? | Prashant Rao | Pulse | LinkedIn
[commented] How value from #analytics moves along the competency curve: descriptive > predictive > prescriptive
big  data  analytics  pointofview  csrblogcomment  q3  2016  business  case  value  proposition  2csra  2sbs  2snr 
august 2016 by csrollyson
Going Beyond Clinical Walls: Solving Complex Problems
How a hospital engaged the community to identify/engage substance abuse patients proactively
case  study  community  hospital  provider  physician  engagement  minnesota  casestudy  alcohol  mental  health  rural  drug  substance  abuse  1cv6s 
january 2016 by csrollyson
Beyond Engagement: The Value of Experience in Employee Advocacy | Social Media Today
Case study: How SAP empowered its employees on #SocialMedia and build advocacy #kudos @sarahgoodall
social  media  employee  advocacy  empowerment  case  study  hightech  q2  2015  program  2sochap  2sbs 
december 2015 by csrollyson
Travelodge vs Pfizer Podcast | Customer Experience (CX) in Health Summit
Useful contrast: CX leader panelists well along v just starting #customer #experience transformation in pharma healthcare
strategy  customer  experience  pharma  healthcare  interview  hospitality  measurement  metrics  organization  cco  cdo  example  audio  reference  management  business  case 
september 2015 by csrollyson
Open Innovation Marketplace | Challenge Driven Innovation | InnoCentive
Innocentive pioneered enterprise innovation via challenge crowdsourcing at P&G
innovation  enterprise  challenge  crowdsourcing  case  study  book  reference 
july 2015 by csrollyson
Vine (service) - Wikipedia, the free encyclopedia
Terse Wikipedia entry offers milestones, company info & key features
vine  reference  company  twitter  use  case  value  proposition  milestone  Platform 
march 2015 by csrollyson
Aidin
Digitizes referral management, reducing length of stay due to bureaucratic inefficiency
healthcare  medical  innovation  startup  administration  case  management  referral  social  worker  community  blog  thought  leadership  software  usa 
may 2013 by csrollyson
Welcome - The Brown Corporation
Unquestionably vulgar but I think clever marketing, use of humor, transparency Thx @patrickchareyre
marketing  case  study  toilet  portable  green  humor  camping  festival  UK  2csrollyson 
august 2010 by csrollyson

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