recentpopularlog in

csrollyson : collaboration   321

« earlier  
Getting started for new members | Slack
Onboard guide for the Social Channel App's collaboration spaces
slack  onboard  guide  collaboration  team  sochap 
14 days ago by csrollyson
Microsoft Teams vs. Slack: What's the Difference?
Useful comparison and analysis of #Microsoft #teams and #slack for #collaboration
review  Enterprise  collaboration  software  slack  microsoft  teams  Q4  2019 
20 days ago by csrollyson
[no title]
MUSTread: How #medical #education is a fossil: history of past disruption, current trends, and why it will transform or be left behind #analytics #medicine #collaboration #transformation
healthcare  patient  provider  medicine  education  transformation  2019  Q4  pointofview  history  disruption  innovation  reference  collaboration  culture 
27 days ago by csrollyson
An Independent Technical Writer or a Content Specialist—a Product Owner – Vinish Garg | UX, Content Strategy, Narrative Strategy
Superb examples of small team #product #development involving #UXwriting #technical #writing #content #strategy roles and their functions within teams #ux #design
UX  writing  project  review  bullsi  csr19  technical  comparison  content  strategy  business  analysis  2016  Q2  product  owner  management  software  engineer  team  collaboration  scope  user  advocacy 
6 weeks ago by csrollyson
What is UX Writing? | UX Booth
One of the best I've seen => the emergence of #UX #writing as a member of #customer #user #experience teams + links
ux  writing  definition  q1  2017  siliconvalley  design  user  research  collaboration  experience  customer  interface  comparison  csr19  reference  bullsi 
6 weeks ago by csrollyson
China-Russia Partnership Threatens US Global Hegemony
How the USA-led global #trade system is receding; #China poised to move up the value chain and grow its economy thru its internal market; #Trump deceives U.S. workers and isolates #USA #economy
partnership  collaboration  usa  china  russia  economy  global  competition  trade  war  politics  workers  labor  nationalism  wealth  disparity  employee  system  opinion  analysis  2019  Q2 
june 2019 by csrollyson
Journey Mapping: Start With Your Hypothesis | CustomerThink
Concise comparison of #customer hypothesis and #journey maps, then suggests how to use each to improve #experience #CX. BTW #Agile #Digital #ethnography is very useful in testing #hypothesis #maps
hypothesis  journey  map  customer  experience  howto  example  pitfall  B2B  organization  workshop  team  collaboration  csr19  reference 
may 2019 by csrollyson
5 steps to building a seamless customer experience
Excellent advice for how to use #customer #journey #maps to create value in organizations. Subtleties like common language, mission, more... #kudos #CX #experience
customer  experience  journey  map  howto  management  value  ROI  strategy  organization  change  collaboration  buyin  bullsi  csr19  framework  language  mission  employee  empowerment 
april 2019 by csrollyson
On the Road - Inova Fair Oaks Hospital - The Beryl Institute - Improving the Patient Experience
Inspiring #casestudy of a #patient #experience #journey initiative at a Virginia #hospital + example #service #design artifacts #healthcare #cx
patient  customer  experience  journey  map  example  casestudy  hospital  virginia  emergency  hall  collaboration  reflection  healthcare  service  design  csr19 
april 2019 by csrollyson
Meet the new Slack integration, built for your team’s work on Vimeo
#Vimeo's integration with #Slack enables #video #production teams to collaborate on editing projects and use video live updates for any project #team
vimeo  slack  integration  19eyz  video  editing  collaboration  team  update  comment  2019  Q2 
april 2019 by csrollyson
The 5 Best Google+ Alternatives to Use Instead
Excellent list of 5 #google+ #alternatives and concise descriptions of each
google+  alternative  2019  Q1  community  private  comparison  list  collaboration  group  social  media  platform  shutdown 
march 2019 by csrollyson
How to create a customer journey map | MyCustomer
Solid all around: Why and how to build a #customer #journey #map + supporting artifacts #service #design #CX
customer  journey  map  howto  service  design  blueprint  stakeholder  q3  2018  value  proposition  collaboration  research  ethnography  social  media  interview 
february 2019 by csrollyson
The 50 Best Customer Journey Mapping Software Tools – NGDATA
Wide array of #journey #mapping software and collaboration tools spans global vendors & independents #CX
journey  map  customer  experience  software  tool  list  reference  persona  collaboration  csr19 
february 2019 by csrollyson
French President Macron Praises Nazi-Collaborating Leader, Whitewashing World War I Bloodbath
interesting and credible to me reflections on WWI, WWII andnPetain’s role and significance in each
colony  france  germany  war  wwi  wwii  hero  president  collaboration  nazi  africa  trump  centennial  history  culture  europe  usa  socialism 
november 2018 by csrollyson
LupusCA + Patientslikeme
New partnership b/t PatientsLikeMe and LupusCA - #digitalme
collaboration  healthcare  lupus  partnership  medical  community  patient 
july 2018 by csrollyson
How These Entrepreneurs Are Democratizing The Ivy League Experience
Small World Lite? IVY blends professional network, collaboration, learning, exchange worldwide
association  higher  education  globalization  social  network  harvard  europe  usa  cowork  event  collaboration  fitness 
june 2017 by csrollyson
McKinsey Launches North American Digital Capability Center at DMDII
Midwest SMB/SME is digitizing & globalizing: New COC combines consulting & shop floor
chicago  manufacturing  digital  q2  2017  news  mckinsey  collaboration  partner  2sbs  transformation  economy 
june 2017 by csrollyson
Customer Experience Transformation: One CMO's Powerful Story
[comment] Fantastic, inspiring: CMO jettisons fear marketing for trust-building customer collaboration #cx
trust  customer  experience  fear  marketing  insurance  q2  2017  example  casestudy  collaboration  advertising  cmo  transformation  csrblogcomment 
may 2017 by csrollyson
What does it take to be a chief customer officer?
Emphasizes "the human touch" and using automation to enhance experience & having a global enterprise view
cco  customer  experience  executive  career  insurance  healthcare  payer  medical  global  international  human  automation  artificial  intelligence  service  collaboration  enterprise 
april 2017 by csrollyson
Team Collaboration Software Comparison
Basic comparison, reviews & pricing for a broad category of collaboration software
social  collaboration  software  comparison  rating  review  jive  ibm  lithium  slack  yammer  microsoft 
june 2016 by csrollyson
Analyst Reports | Resource Library
Analyst library at Jive #employee #engagement #customer #experience #digital #transformation
customer  experience  employee  engagement  enterprise  software  analyst  report  jive  comparison  pointofview  collaboration  intranet  community  marketing  productivity  reference 
june 2016 by csrollyson
Forrester Research Report: Advocate Marketing for B2B | Jive
Advice for using software to power #advocate #marketing featuring customers & employees
analyst  report  enterprise  collaboration  customer  advocate  marketing  software  comparison  analysis  competition  jive  q1  2015  forrester 
june 2016 by csrollyson
Improve Employee Engagement With a Digital Workplace
Advice for increasing #employee #engagement using enterprise collaboration software
analyst  report  enterprise  employee  collaboration  software  comparison  analysis  competition  jive 
june 2016 by csrollyson
Jive Software One-pager w Customer Quotes
Brief on Jive's products that empower #employee #engagement & #customer #experience
jive  enterprise  software  customer  collaboration  intranet  community  employee  integration  marketing  reference 
june 2016 by csrollyson
The Salzburg Statement on Shared Decision Making | e-Patients.net
MUSTsee: Declaration of #patient #rights in #participatory #medicine #SalzburgStatement
healthcare  patient  physician  provider  collaboration  declaration  participation  medicine  social  media  europe 
may 2016 by csrollyson
ACOR.org - Association of Cancer Online Resources
Online collaborative community for #cancer patients and families
medicine  social  media  network  patient  cancer  healthcare  forum  community  collaboration 
may 2016 by csrollyson
Trump and the Lord’s Work - The New York Times
USA politics reflects the global lack of leadership & ensuing frustration; We can embrace the Knowledge Economy creatively
usa  politics  republican  pointofview  economy  transformation  disruption  sochap  collaboration  policy  healthcare  trade  innovation  2ghcj  2sbs 
may 2016 by csrollyson
How to Use Medium: A Beginner's Guide to Writing, Publishing & Promoting on the Platform
USEFUL guide to #Medium #blog & #socialnetwork platform | fascinating co-publishing options
medium  blogs  platform  social  network  guide  howto  2016  2execguide  2csra  cmo  collaboration 
april 2016 by csrollyson
Going Beyond Clinical Walls
Series of short papers on #healthcare provider & community org collaboration to boost population health
healthcare  provider  community  collaboration  example  casestudy  1cv6s  reference  video 
january 2016 by csrollyson
Welcome to the Medical Neighborhood | CVSHealth.com
CVS joins USA-wide alliance to boost coordination of #healthcare among physicians hospitals pharmacy & more
healthcare  collaboration  2014  usa  provider  retail  pharmacy  hospital  social  government  community  1cv6s 
january 2016 by csrollyson
The downsides of collaboration between coworkers - Business Insider
References superb HBR article on the topic, offers some additional quotes, insights
collaboration  culture  employee  engagement  work  meeting  burnout  q1  2016 
january 2016 by csrollyson
Collaborative Overload
[comment] SUPERB insight on the unintended costs of shifting to collaboration work; how to mitigate costs #employee #engagement
employee  engagement  exceptional  research  reference  organization  collaboration  social  network  university  csrblogcomment  q1  2016  burnout  productivity  transformation  culture  habit  work  meeting  online  digital  insight  sochap 
january 2016 by csrollyson
Neither Hierarchy nor Network: An Argument for Heterarchy
Introduces "heterarchy" [networked hierarchies] & shows that trust holds organizations and memory together
organization  trust  government  example  sochap  employee  engagement  knowledge  development  analysis  model  2009  reference  collaboration  evolution 
january 2016 by csrollyson
Social Digital Transformation | Crimson Hexagon
#Socialbusiness post cites examples and outcomes but isn't digital transformation
Q2  2015  digital  transformation  social  business  media  intelligence  human  resources  recruiting  customer  service  sales  collaboration  2sbs 
november 2015 by csrollyson
3 Actions to Avoid the “Beggar” Trap for Chief Customer Officers | CustomerThink
Excellent how-to advice for course-correcting when your #CCO role is short on authority
cco  reference  howto  organization  executive  collaboration  q3  2015  career 
september 2015 by csrollyson
When is the right time to find more office space?
CFO asks forum for advice on relocating corporate office; several excellent detailed contributions; all contributions are substantial, and no contributor promotes him/herself; in fact, note this forum's "flag as offensive/promotional" link; it's clear that this forum has a strong service culture, which generally increases the level of trust and depth of contribution
realestate  discussion  relocate  office  2sds  b2b  cfoq1  2012  professional  services  collaboration  productivity  bullsi  culture 
may 2015 by csrollyson
Complete newbie wanting to build a budget gaming rig - Gaming - OverclockersClub Forums
Superb example of in-depth, specific advice in forums; even if you aren’t a computer hobbyist, imagine any business problem instead of the computer build. And it was difficult to select the “best” response because there were so many high quality responses in this thread.
gaming  computer  forum  discussion  2sds  hightech  bullsi  moderation  collaboration  diy  11hob  11diy  111cruc 
may 2015 by csrollyson
E-marketing advice please!!
@julian provides a standout response that gives read value without promoting himself. Note the value stems from his setting the context and providing extensive detail. These two elements show that he understands the situation and has significant expertise in helping people with email marketing [and related]. Well done.
email  marketing  b2b  sales  2sds  bullsi  cold  call  tactics  discussion  example  collaboration  forum 
may 2015 by csrollyson
Is door-to-door solicitation practical in business... - The Corner
I picked this one because it uses two ways to add value. The responder offers a detailed response, but he also uses a pinch of irony and humor, which can add significant value if done respectfully and carefully. I don’t recommend using humor until you know the character of the venue well enough; it is likely to do more harm than good. However, in this case, @stingray is a “Super Advisor” who obviously knows this forum very well. It adds to his credibility and authority because he shows his confidence. Most important, it adds value but doesn’t substitute for it; he delivers high quality detail.
b2b  sales  2sds  tactics  discussion  bullsi  management  collaboration  cold  call  telephone 
may 2015 by csrollyson
Quality and Quantity - Shall We?: General discussion at CallCentreVoice
OP (Brent) asked the question and interspersed the “Answer” within the thread that we reference here. He illustrates another best practice that any discussion participant can do: synthesizes other responses while referring directly to them. I call this “moderation” because it combines discrete ideas and often adds insight to them, which elevates the entire discussion. Note that anyone can play a moderator role; it is an excellent way to add value while showing your mastery of the subject. Well done, Brent!
call  center  forum  discussion  customer  service  2sds  vendor  select  bullsi  management  collaboration 
may 2015 by csrollyson
C40 | Global Cities Acting in Concert to Combat Climate Change
Glocal initiative of cities working together to significantly reduce their contribution to climate change
climate  change  city  urbanism  collaboration  global  environment  green  initiative  government  local  energy  transport  water  waste  management  NGO  website  2ghcj 
may 2015 by csrollyson
How to Set Up and Use HootSuite Teams
Various levels of organization: firm, team, contributor - how to set up
howto  social  media  dashboard  software  group  collaboration  2014  team  user  contributor  firm  tool 
march 2015 by csrollyson
Open is Over | Built In Chicago
Point of view that actually includes data and observation abt "open workplaces"
workplace  office  design  strategy  pointofview  hightech  startup  collaboration  q1  2015  chicago 
march 2015 by csrollyson
OpenIDEO - Home
Platform for global collaboration on social issues worldwide
collaboration  platform  social  network  global  IDEO  entrepreneur  enterprise  program  empowerment  innovation 
march 2015 by csrollyson
The Snapchat and The Platypus — In Beta- — Medium
Useful reflections on #snapchat from 30+ exec whose firm tested it experientially #kudos
snapchat  analysis  application  design  user  Experience  Q1  2015  collaboration  uk  history  reference  Platform 
february 2015 by csrollyson
« earlier      
per page:    204080120160

Copy this bookmark:





to read