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Five Steps to Digitally Transforming City Government | MIT Sloan Management Review
Great #digital #transformation casestudy, Boston government; mayor people, not tech-focused Thx @toddhuseby
digital  transformation  casestudy  government  local  city  boston  crm  services  citizen  mayor  cio  university  collabortation  q3  2013  organization  2ghcj  2cdo 
september 2013 by csrollyson

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