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csrollyson : competency   21

Customers Can Be a Business “Moat” | LinkedIn
[commented] Asserts that "proactively looking out for customers' interests" can create loyal customers who stay because they *want* to do business with you #cx #customer #experience #trust
customer  experience  business  strategy  competitive  advantage  csrblogcomment  example  comparison  innovation  offense  defense  core  competency 
june 2019 by csrollyson
Uber is fucked. — Medium
POV: How #autonomous #car will asphyxiate #carsharing #connected
connected  car  autonomous  pointofview  q3  2016  uber  lyft  oem  automotive  business  strategy  mobility  core  competency  2csra  2csrollyson  2sbs  2snr 
july 2016 by csrollyson
$2 Trillion: The Digital Prize | LinkedIn
Call to action: Go #digital or be discarded by your customers + simple model, links #retail
cdo  transformation  digital  q3  2014  pointofview  competency  omni  channel  mobile  social  model 
september 2014 by csrollyson
MCCSM « Social Media Health Network
Mayo Clinic believes individuals have the right and responsibility to advocate for their own health, and that it is our responsibility to help them use social media tools to get the best information, connect with providers and with each other, and inspire healthy choices
mayoclinic  social  media  center  competency  education  patient  provider  empowerment  mission  reference  competitor  tq14  14nm  cco 
may 2014 by csrollyson
Reading, Actually: The Lost Art of Reading in 21st Century Culture | Technology Created
How to build competence: Practical rationale & guide to reading | In-depth thought core to expertise Thx @rubingh
education  knowledge  economy  pointofview  q4  2013  reading  book  expertise  competency  2cdo  2csra  2csrollyson 
december 2013 by csrollyson
the hidden reasons why you might not like yourself
[commented]Poignant riff on femininity, how industrial society cultures denigrate women by not trusting their competence
gender  culture  female  women  pointofview  comparison  role  trust  competency  csrblogcomment  social  channel 
december 2013 by csrollyson
Why outsourcing your B2B Social Media can work | The CBC blog
Useful POV for using an agency to "professionalize" social business; good example of social media as marketing
b2b  social  media  pointofview  2012  agency  sourcing  competency  marketing  cost 
april 2013 by csrollyson
Visualisation Archives - Sociagility
Reflecting on 2012 social media adoption study: in-house skills fall short & results uncertain
social  media  business  competency  uk  study  statistics  adoption  b2b  b2c  measurement  pointofview  team  sourcing  marketing  2012 
april 2013 by csrollyson
Should Social Media be Done In-House or by an Agency? - DigitalSurgeons.com
Digital agency gives advice on whether to "take social media in house" but misses the main points
agency  pointofview  brand  team  competency  sourcing  risk  social  media  business 
april 2013 by csrollyson
Nike takes social media in-house | News | Marketing Week
New Nike social media chief trims agency activity, builds internal team
social  media  nike  brand  agency  adoption  competency  marketing  2013  Q1  strategy  management  team  business  engagement  fan 
april 2013 by csrollyson
Hewlett-Packard, Autonomy and 'Rules of the Garage' | LinkedIn
RARE reading juxtaposes HP's assertion of Autonomy fraud w HP's own Rules of the Garage
HP  analysis  Autonomy  core  competency  principles  governance  executive  acquisition  q4  2012  CEO  hightech  siliconvalley  exceptional 
november 2012 by csrollyson
Inside Facebook security: defending users from spammers, hackers, and 'likejackers' | The Verge
Excellent description of Facebook's basic security/antispam/antimalware processes.. understandable by any user #kudos
facebook  security  enterprise  competency  spam  malware  2execguide 
may 2012 by csrollyson
'Core' as Killer: The Demise of RIM, Yahoo, Dell - Forbes
Valuable insight on the need for firms to disrupt themselves: demise of Yahoo RIM Dell #fb
Enterprise  corporate  strategy  core  competency  yahoo  RIM  Dell  market  shift  disruption  insight  2ghcj  2snr 
april 2012 by csrollyson
Amazon's core? Frugality - Fortune Tech
Eyepopping online retail numbers + examining Amazon's core competency in frugality & efficiency
amazon  enterprise  strategy  core  competency  operations  competitive  advantage  cost  efficiency  innovation  retail  online  ecommerce  frugality 
march 2012 by csrollyson
Scalable Collaboration: Lessons From China: Li & Fung - Forbes
Quick post explains "scalable collaboration" as core competency in global supplier network based in China Thx @jhagel #li
china  asia  network  collaboration  competition  manufacturing  professional  service  competency  core  partner  2csrollyson  innovation 
october 2011 by csrollyson

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