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csrollyson : concept   20

Justifying the Use of Single-sourcing - A Case Study
Concise explanation of #single #sourcing and its value proposition + a project example (but not really a case study) #technical #writing #communication
technical  writing  example  project  single  sourcing  content  developer  user  concept  csr19  knowledge  management  document  guide  value  proposition 
july 2019 by csrollyson
5 Strategies for Building on Journey Mapping Success
How to create serious value from #journey #mapping: Specific ways to act on maps to move the ball + suggests pitfalls that oft befall teams #CX #digital #transformation #customer #research
journey  map  implementation  action  howto  usecase  example  tactics  storyboard  concept  drawing  visualization  prototype  design  pitfall  touchpoint  priority  hypothesis  future  white  space  vision  innovation  transformation  roadmap  orchestration  team  organization  customer  experience  research  agile  csr19  bullsi 
may 2019 by csrollyson
How Shake Shack Leads The Better Burger Revolution | Fast Company | Business + Innovation
How Shake Shack leads w #customer #experience; helping customers to feel good; breaking the "customer-provider" barrier
restaurant  luxury  fast  casual  concept  Newyorkcity  usa  innovation  local  sustainable  beef  supply  chain  cco  customer  experience  disruption  2cdo  2csra  2snroadmap  casestudy 
september 2015 by csrollyson
What makes Indian food authentic? Not the heat - The Globe and Mail
Owner of Toronto chain of westernized-yet-traditional Indian cuisine: balancing innovation w "authenticity"
ethnic  restaurant  design  concept  menu  owner  entrepreneur  reflection  india  cuisine  canada  adaptation  spice  alcohol  tradition  stereotype  customer  toronto  vancouver  14cdc 
march 2014 by csrollyson
Young Travelers Drive Changes in Hotel Industry - NYTimes.com
Hotels attract creative class Gen Y w hip, wifi-centric lobbies, social events & design
cowork  wifi  geny  hotel  lobby  design  ipad  iphone  tablet  laptop  bar  entertainment  concept  business  model  boomer  culture  travel  airport  urban  creativeclass  millennial  social  network  mobile  bbcc 
november 2012 by csrollyson
Fresh from the Fridge: Can someone explain Pret-a-Manger to me?
[Still chuckling] Acerbic tongue-in-cheek review of mediocre chain Thx @ideafaktory #fb
restaurant  review  humor  Newyorkcity  culture  valueprop  France  concept  2csrollyson 
october 2012 by csrollyson
Create Your Own Online Clothing Boutique, Earn 10% of Sales
Actually, you're a reseller w an online template hawking mall brands; note the subtractions to your revenue
retail  etail  apparel  concept  startup  threadless  DIY  style  online  boutique  innovation  q4  2011  ecommerce 
november 2011 by csrollyson
Why Apple doesn’t do “Concept Products” « counternotions
Product dev't: design & delivery commitment-and what it gets you | Also, copping out
innovation  commitment  design  mobile  computer  disruption  apple  comparison  leadership  2snr  concept 
april 2010 by csrollyson

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