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csrollyson : documentation   9

Inspiring techies to become great writers | Cameron Shorter
The importance (and shortage) of #technical #writers within #open #source communities + #software #documentation models, a call to action and a story
technical  writing  bullsi  open  source  pointofview  2019  australia  community  developer  software  process  geospatial  story  research  reference  communication  hightech  gap  documentation  model 
9 weeks ago by csrollyson
Humor and friendly chat in user documentation | CyberText Newsletter
Examining the use of humor in #software user #documentation + detailed example #technical #writing
technical  writing  humor  user  documentation  csr19  example  reflection  3d  howto  software  csrblogcomment 
9 weeks ago by csrollyson
How to Perform a ‘Post Mortem’ on Technical Documents | Klariti Technical Writing
Basic guidance for doing a post-mortem on #software #documentation includes some gritty detail #Technical #Writing
technical  writing  documentation  post  mortem  howto  software  global  team  bullsi  communication  example 
11 weeks ago by csrollyson
Team Orca Case Study - Using ClickHelp in a CI Environment | Technical Writing Blog
#Technical #Writing case study features #single #sourcing and automatic #documentation publishing for software company
casestudy  technical  writing  conditional  tagging  single  source  example  csr19  software  documentation 
11 weeks ago by csrollyson
Topic-Based Writing to the Rescue: Project Considerations for Managers (Case Study)
Superb post-mortem of rescue #technical #writing project for enterprise #software (#healthcare) client features training, documentation, cheat sheets, user guides + a firing a cantankerous contractor #instructional
technical  writing  instructional  user  guide  documentation  bullsi  healthcare  software  canada  usa  turnaround  government  procurement  trust  project  management  topicbased  content  madcap  flare  contractor  single  sourcing 
july 2019 by csrollyson
Software Documentation and Training Case Study - Info Pros
Concise #technical #writing case study transforms #software company’s development of onboarding, user guides, documentation, help
technical  writing  communication  casestudy  csr19  software  documentation  onboarding  guide  single  sourcing  team  transformation  service  process  design  user  bullsi 
july 2019 by csrollyson
1.4 Case Study: The Cost of Poor Communication – Technical Writing Essentials
How much does it cost? #Technical #writing bloopers cost millions of dollars and even led to firm failures... #communication #software #manufacturing
technical  writing  documentation  communication  gaffe  snafu  cost  example  csr19  software  manufacturing 
july 2019 by csrollyson
Graph API Overview - Facebook Developers
Tantalizing: how to query and display Facebook data
facebook  developer  data  guide  documentation 
january 2011 by csrollyson

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