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The Importance of Listening to Customers and Closing the Feedback Loop
[commented] Snapshot of how @dropbox is boosting #customer #centricity (video/transcript). I asked how they backed customer focus with incentives to make it last #experience #CX #employee
customer  experience  csrblogcomment  organization  centricity  example  hightech  q2  2019  howto  focus  group  b2b  interview  advisory  board  employee  journey  management  csr19 
june 2019 by csrollyson
Study of Student Basic Needs [Food, Housing] | California State University 2018
Did you know? 42% students food insecure & 11% homeless in largest university system in the USA: California university system multisite study of #student #homelessness #food #insecurity
food  insecurity  homeless  student  university  college  2018  q1  study  survey  focus  group  csr19 
may 2019 by csrollyson
The 5 Best Google+ Alternatives to Use Instead
Excellent list of 5 #google+ #alternatives and concise descriptions of each
google+  alternative  2019  Q1  community  private  comparison  list  collaboration  group  social  media  platform  shutdown 
march 2019 by csrollyson
An introduction to customer research (a 3,000-word guide) – Econsultancy
Solid #customer #user research how-to guide includes using #ethnographic #research with trad quantitative & qualitative research #CX
customer  user  experience  research  guide  2017  lean  guerrilla  ethnography  survey  focus  group  howto  website  tools  qualitative  quantitative  CRM  csrblogcomment  csr19 
march 2019 by csrollyson
Using Social Listening for Integrated Insights - ClickZ
Kudos: 4-step customer/user #research process precedes qualitative interviews/focus groups with rigorous #social listening #CX #ethnographic
social  media  research  2015  asia  marketing  advertising  strategy  survey  focus  group  howto  analysis  bullsi  reference  csr19  csrblogcomment 
march 2019 by csrollyson
SVP Chicago » Our Partners
Great list of social impact investors in chicago
nonprofit  social  impact  investor  group  chicago  VCs.angels  directory  driveto 
june 2018 by csrollyson
How Eating at Home Can Save Your Life | HuffPost
How to #CooktoHealth: several practical ways you can improve your #family #health by #cooking and eating at home #kudos @markhymanmd
cooktohealth  family  home  cooking  health  Statistics  restaurant  breakfast  skills  bullsi  food  industry  autonomy  empowerment  nutrition  lifestyle  kitchen  group  garden  recycling  compost 
april 2018 by csrollyson
About Circling Europe | Circling Europe
Integrated practices that empower practitioners to be more present with themselves so they can relate to others more honestly and fully
awareness  psychology  relationship  trust  methodology  europe  philosophy  group  interaction  honesty  responsibility 
april 2018 by csrollyson
Get Women Cycling
Cycling support group for women #nyc
women  cycling  group  18dtt  altrans  Newyorkcity  17bern 
january 2018 by csrollyson
Transforming Health Care One Book Group at a Time - Iora Health
Health coach writes about innovation @iorahealth + example experiment with helping patient group w weight loss
iorahealth  story  coach  weight  loss  patient  group  behavior  interview  modification  2015  example 
september 2017 by csrollyson
Ways LinkedIn for Students Can Improve the College Admissions Process
How universities, colleges and #highschool #students can use #linkedin to engage
linkedin  highschool  college  alumni  student  faculty  professor  group  ws1  16ccc  howto 
november 2016 by csrollyson
John Cacioppo
University of Chicago prof on human sociality & neuroscience
neuroscience  professor  university  chicago  primate  human  behavior  group  individual  research  reference  thought  leadership  social  network 
september 2015 by csrollyson
Why It Pays to Be a Jerk - The Atlantic
Many words but insights: 1) no formula/group behavior complex/conditional; 2) aggression tolerated on behalf of group
behavior  group  sociology  study  analysis  2015  q2  example  journalism  military  story  history  leadership  stevejobs  2sds  2sbs  performance  organization  business  insight 
may 2015 by csrollyson
Creative Ways to Boost Your Facebook Organic Reach
Ideas for #facebook pages & groups: Use your website, blog & other channels and leverage customers
facebook  howto  reach  metrics  q1  2015  Algorithm  advertising  group  content  marketing  vendor  image  infographic  Platform 
april 2015 by csrollyson
How to Set Up and Use HootSuite Teams
Various levels of organization: firm, team, contributor - how to set up
howto  social  media  dashboard  software  group  collaboration  2014  team  user  contributor  firm  tool 
march 2015 by csrollyson
How to Build a Group on LinkedIn
Useful: How to build #LinkedIn Groups; nothing new but detailed step-by-step advice for teams, promotion & interaction
linkedin  company  page  group  comparison  howto  guide  build  b2b  interaction  team  q1  2014  value  proposition  business  development  analytics  Platform 
february 2015 by csrollyson
The Action Design Network
Applies behavioral economics/psych to help users take action in their daily lives
experience  user  experiential  social  media  business  Q1  2015  group  meetup  network  association 
january 2015 by csrollyson
The human race evolved to be fair for selfish reasons
Social roots & group behavior: Robert Trivers & Robin Dunbar have advanced research in this area #fb
evolution  Psychology  reciprocal  altruism  social  behavior  study  group  fairness  reputation  primate  dog  human  chimpanzee  collaboration  2ghcj  2sochap 
october 2014 by csrollyson
What are the dimensions for a Group page cover image | Facebook Help Community
Facebook has different "versions" of Groups, and they have different dimensions for Cover size
facebook  howto  Group  cover  photo  discussion  Q3  2014 
july 2014 by csrollyson
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