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csrollyson : help   54

Designing documentation for different user profile needs and expectations: process and purpose
Superb discussion and comparison of #DITA, #HATs and hard coding to manage huge volume of #documentation data #Technical #Writing
technical  writing  dita  single  sourcing  help  authoring  tool  comparison  value  proposition  example  reference  2004  robohelp  flare  user  persona  code  csr19  documentation 
11 weeks ago by csrollyson
Guest Post: Justifying Single Sourcing, a Case Study – Vinish Garg | UX, Content Strategy, Narrative Strategy
Have you ever wanted to make the case for #single #sourcing? Here is an excellent #case #study that illustrates its value proposition #technical #writing
technical  writing  single  sourcing  csr19  casestudy  bullsi  flagging  tagging  robohelp  help  authoring  tool  code  image  example  user  usecase  documentation 
11 weeks ago by csrollyson
Everybody Lies in User Documentation | Technical Writing Blog
How technical writers short-change users in favor of their employers/clients
technical  writing  lie  user  omission  manual  help  online  onboarding  pointofview  software 
12 weeks ago by csrollyson
Technical Writing Tools - Which Ones Do You Need to Know?
Excellent discussion and comparison of HATS for technical writers including helpful context based on his own experience #kudos
technical  writing  help  authoring  tool  platform  discussion  comparison  use  case  user  experience  bullsi  refernence 
july 2019 by csrollyson
Which help authoring tool is better - Robohelp or MadCap Flare? - Stack Overflow
Opinions and comparisons of Adobe Robohelp and MadCap Flare; mentions alternatives HelpNDoc and Help&Manual
technical  writing  help  authoring  tool  bullsi  platform  software  opinion  comparison  2017  flare  robohelp  reference 
july 2019 by csrollyson
[no title]
40 people displaced by [suspected arson] fire at 1745 W Touhy, which destroyed the building—how we can help the families
Rogerspark  fire  family  donation  nonprofit  help  apartment  arson  2018  q2  joemoore  support 
june 2018 by csrollyson
Donald Trump Jr met Gulf states emissary offering election help – report | US news | The Guardian
Alleged help to trump campaign against Clinton - from Saudi Arabia UAE Israel - All illegal
trump  saudiarabia  UAE  Israel  1016  election  politics  help  support  Q2  2018  trumpjr 
may 2018 by csrollyson
(1) CollegeVine - Facebook
Near-peer mentoring service's Facebook Page
apply  help  mentor  facebook  ws1  highschool  college  advice  service  16ccc 
july 2017 by csrollyson
Pinboard: Frequently Asked Questions
Fantastic example of #experiential ethos, avoids marketing/posturing; serious w tongue in cheek Kudos @pinboard
experiential  example  transparency  authenticity  FAQ  customer  experience  exceptional  help  howto  social  bookmarking  website 
september 2016 by csrollyson
Use Time Machine to back up or restore your Mac - Apple Support
Good help page with the basics of using Time Machine for backup & restore
apple  macosx  howto  backup  timemachine  help  reference 
august 2016 by csrollyson
Hotline | CARPLS
Free legal advice via hotline in Cook County Illinois
legal  law  cook  county  hotline  lawsuit  assistance  free  help  illinois 
april 2016 by csrollyson
Woman Rescued By Homeless Stranger Raises £11,000 To Thank Him
Drunk woman misses last train in London. Helped by homeless man, she acts on her gratitude by raising £11,000 for him
uk  homeless  culture  trust  help  alcohol  train  q1  2016  london  transport  drunk  woman  man  reciprocity  gratitude  sochap  2ghcj 
march 2016 by csrollyson
How to block annoying game invites on Facebook - BT
GREAT! How to block annnoying #facebook #game invites; There's no way to disable game platform unless you do apps too
facebook  game  advertising  howto  invitation  social  network  block  remove  help 
january 2016 by csrollyson
How To Streamline User Onboarding
Concise guide to efficient #customer #onboarding hits all the bases, offers examples #experience
tool  help  customer  acquisition  onboard  howto  example  language  email  research  process  2015  Q4  guide  cco  cdo 
december 2015 by csrollyson
Help - FAQ
Basic Enom help for configuring host records
dns  domain  howto  help  email  website  record  comparison  hosting 
august 2015 by csrollyson
eNom - domain name, web site hosting, email, registration
Compares host record types: A Record | Cname | URL Redirect | URL Frame | TXT
enom  dns  domain  registrar  how-to  settings  help  web  email  comparison  hosting  howto 
august 2015 by csrollyson
(1) About Page Insights | Facebook Help Center
Largely worthless; conclude #Facebook doesn't want its clients to understand its metrics (no guidance of substance)
Facebook  Insights  Help  guide  fail  Platform 
april 2015 by csrollyson
how do i claim a community page? | Facebook Help Community
Brands learn abt auto-generated pages with their names constantly; here's how to claim Community Pages
howto  claim  facebook  community  page  help  q4  2014  Platform 
october 2014 by csrollyson
Removing People from Company Page | LinkedIn Help Center
How to remove "employees" who falsely or mistakenly claim to have been employees of your company
linkedin  help  howto  company  Page  employee  fake  spam  management  administration  Platform 
july 2014 by csrollyson
Explore Your Activity Log - Facebook Help Center
First look at Profiles' new Activity Log and how to use it
facebook  activitylog  feature  howto  guide  help  Profile  data 
june 2012 by csrollyson
Need help understanding VZW's network | The Verge Forums
Very helpful explanation about Verizon network & device limitations in context of tethering mobile phone and laptop
verizon  at&t;  sprint  tether  plan  data  voice  help  lock  mobile  laptop  q4  2011  gsm  cdma  4g  droid  unlimited  SIM  telecom 
november 2011 by csrollyson
WordPress › Support » admin and site - all white
This solved the dreaded wp-admin "white screen on 1 blog; easy, too. thx WordPress!
wordpress  help  white  screen  dashboard  troubleshoot  plugin 
november 2011 by csrollyson
How Apple Approached Developing Siri's Personality - MacRumors.com
Man & Machine: Behind the design of the #iPhone 4S "digital assistant" (trust it's WAY better than "Clippy" ;^) #fb
Iphone  design  software  social  help  apple  assistant  2snr 
october 2011 by csrollyson
Is Twitter Broken?
Very simple tool: reports a few levels of Twitter "brokenness" Thx @harper
2tw  twitter  tool  help  performance 
february 2011 by csrollyson
Help Center
Helpful Help topics on selecting a name for a Facebook Page
Facebook  guide  help  user  name  brand  2010  Q4 
december 2010 by csrollyson
Facebook | Help Center | Friends Invitations Restrictions
Excellent help for deciphering how Facebook limits your ability to add friends
Facebook  Friend  Help  Guide  Privacy  2fb  Introduction  Invitation  Restriction 
november 2010 by csrollyson
Answers Search Results | LinkedIn
Search "memory upgrade computer help brand" : Linkedin breaks the search link to avoid cannibalizing "saved searches"
111cruc  memory  upgrade  computer  help  brand  11mem  11slo  11csh  Bullsi2 
june 2010 by csrollyson
Safe way to split iMovie 08 project in two? - Mac-Forums.com
Nice thread on using iMovie08 for editing; some good nuggets but inconclusive
iMovie  Guide  Help  Video  HowTo 
november 2009 by csrollyson

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