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csrollyson : hospitality   19

Cleveland Avenue
#Incubator #accelerator for #food #startups #restaurant - capital test kitchen network
chicago  Incubator  restaurant  food  hospitality  cowork  VCs.angels  west  loop 
february 2018 by csrollyson
Inside an Epic Hotel Room Hacking Spree | WIRED
Fascinating long story of open source #hotel #key #hack
hotel  hospitality  hack  story  key  security  drug  addiction  arizona  jail  open  source 
august 2017 by csrollyson
Travelodge vs Pfizer Podcast | Customer Experience (CX) in Health Summit
Useful contrast: CX leader panelists well along v just starting #customer #experience transformation in pharma healthcare
strategy  customer  experience  pharma  healthcare  interview  hospitality  measurement  metrics  organization  cco  cdo  example  audio  reference  management  business  case 
september 2015 by csrollyson
The Shift in Hotel Bookings from Desktop to Mobile and Tablet Accelerates in Q3, 2013 - By Max Starkov & Sara O’Brien
Good adoption stats but advice wrong: do not manage tablet phone & web as "separate channels" go omni-channel for best #customer #experience
hotel  hospitality  digital  CDO  transformation  disruption  pointofview  statistics  analysis  study  adoption  customer  multi  channel  2013  2012  comparison 
december 2013 by csrollyson
The Social Media Habits of Luxury Travelers in the Americas and Beyond - Skift
Report analyzes hotel guest reviews/comments on social media platforms #customer #experience
hospitality  hotel  review  comment  report  analysis  customer  experience  q4  2013  americas  asia  europe  comparison  social  media  business 
october 2013 by csrollyson
Wyndham CFO Pursues Pricing Advantage in Big Data - The CFO Report - WSJ
[Commented] Think CFOs are just dry finance people? Here's a CFO using #BigData to drive dynamic pricing of rentals & boosting profits Thx @scottdclarke #fb
big  data  csrblogcomment  resort  hospitality  vacation  property  pricing  uk  europe  CFO  Finance  innovation  Denmark  Netherlands  cdo  digital  q3  2013  2csra 
august 2013 by csrollyson
MediaPost Publications Morgans Hotel Taps Firstborn For Digital Strategy, Content 04/23/2013
This sounds like Web 1.0 thinking; agencies aren't known for true engagement; this move may incrementally boost Web 1.0 results
social  media  content  hotel  hospitality  miami  agency  mobile  ecommerce  travel  statistics  Losangeles  Newyorkcity  south  beach  digital 
may 2013 by csrollyson
Hotelier’s 2011 Top Ten Internet Marketing Resolutions « HeBS Internet Marketing Blog
Hospitality blog detailed "resolutions" to improve results suggests multichannel [marketing] approach
hospitality  hotel  blog  marketing  social  business  multichannel  pointofview  2011  strategy  management  travel 
april 2013 by csrollyson
Proof B2B Social Networks Work | Social Media B2B
Example of B2B social network.. for food and hospitality
B2B  Social  Network  hospitality  1ma9 
april 2009 by csrollyson

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