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Who’s Behind the Attacks in Sri Lanka?
Useful background for understanding terror attacks in SriLanka
srilanka  analysis  imterview  Q2  2019  rift  prime  minister  president  police  coup  security  asia  terror  attack  hotel  church 
april 2019 by csrollyson
Inside an Epic Hotel Room Hacking Spree | WIRED
Fascinating long story of open source #hotel #key #hack
hotel  hospitality  hack  story  key  security  drug  addiction  arizona  jail  open  source 
august 2017 by csrollyson
Tea (meal) - Wikipedia
So many teas (meals), so little time! nuances b/t high tea & afternoon tea
britain  uk  england  scotland  wales  culture  food  tea  meal  social  class  reference  hotel 
august 2017 by csrollyson
Poshtels are the new travel trend - Business Insider
NICE #Ryannair model for lodging for "budget" travelers w a taste for luxury
travel  hotel  hostel  europe  usa  airbnb  disruption  chicago  miami  luxury  budget  q3  2015  2execguide  2snr  2ghcj 
july 2015 by csrollyson
4 Inspiring Customer Experience Examples | CustomerThink
EXCELLENT reflections & examples of firms serving customers: bank, insurance, hotel & grocery #kudos @lindaireland
customer  experience  service  example  hotel  bank  Financialservices  grocery  food  healthcare  insurance  new  york  arkansas  2sochap  2csra  2snr  2sbs 
october 2014 by csrollyson
Yes, Uber Drivers Are Rating You. Welcome to the Future of Reviews.
Reviews both ways: service providers rate customers, too: Uber, Airbnb, Ebay, Amazon, everybody #kudos
review  provider  customer  example  airbnb  uber  hotel  restaurant  q4  2014  trust  relationship 
october 2014 by csrollyson
Finding your digital sweet spot | McKinsey & Company
VALUABLE analysis of using #digital #transformation to boost revenue & cut cost-in 10 industries #kudos
q4  2013  digital  transformation  analysis  revenue  cost  industry  banking  transport  retail  grocery  omni  channel  multi  telecom  mobile  airline  hightech  insurance  apparel  hotel  publishing  CDO  strategy  innovation  foundation  2cdo  2csra 
february 2014 by csrollyson
The Shift in Hotel Bookings from Desktop to Mobile and Tablet Accelerates in Q3, 2013 - By Max Starkov & Sara O’Brien
Good adoption stats but advice wrong: do not manage tablet phone & web as "separate channels" go omni-channel for best #customer #experience
hotel  hospitality  digital  CDO  transformation  disruption  pointofview  statistics  analysis  study  adoption  customer  multi  channel  2013  2012  comparison 
december 2013 by csrollyson
Road Info and Local Services - Roadnow
Fantastic reference for USA interstate highways/freeways: includes exits and services
usa  highway  reference  exit  interstate  freeway  services  hotel  gas  fuel  restaurant  food  traffic  weather  tool  transport 
october 2013 by csrollyson
The Social Media Habits of Luxury Travelers in the Americas and Beyond - Skift
Report analyzes hotel guest reviews/comments on social media platforms #customer #experience
hospitality  hotel  review  comment  report  analysis  customer  experience  q4  2013  americas  asia  europe  comparison  social  media  business 
october 2013 by csrollyson
MediaPost Publications Morgans Hotel Taps Firstborn For Digital Strategy, Content 04/23/2013
This sounds like Web 1.0 thinking; agencies aren't known for true engagement; this move may incrementally boost Web 1.0 results
social  media  content  hotel  hospitality  miami  agency  mobile  ecommerce  travel  statistics  Losangeles  Newyorkcity  south  beach  digital 
may 2013 by csrollyson
Hotelier’s 2011 Top Ten Internet Marketing Resolutions « HeBS Internet Marketing Blog
Hospitality blog detailed "resolutions" to improve results suggests multichannel [marketing] approach
hospitality  hotel  blog  marketing  social  business  multichannel  pointofview  2011  strategy  management  travel 
april 2013 by csrollyson
Luxury in Chicago – Where to Stay, Shop and Eat
Nice North #michiganavenue #guide to Chicago 4 #luxury #tourism: restaurants hotels shopping #fb
chicago  tourism  luxury  review  restaurant  entertainment  retail  designer  chef  guide  howto  hotel  food  photo  culture  2csrollyson 
march 2013 by csrollyson
Why Locals Are Lounging in the Lobby at the Ace and the Public Hotels - WSJ.com
How hotels attract local mobile workers to lobbies to create buzz & boost revenue
cowork  hotel  lobby  local  mobile  worker  revenue  chicago  Newyorkcity  office  wifi  culture 
november 2012 by csrollyson
Young Travelers Drive Changes in Hotel Industry - NYTimes.com
Hotels attract creative class Gen Y w hip, wifi-centric lobbies, social events & design
cowork  wifi  geny  hotel  lobby  design  ipad  iphone  tablet  laptop  bar  entertainment  concept  business  model  boomer  culture  travel  airport  urban  creativeclass  millennial  social  network  mobile  bbcc 
november 2012 by csrollyson
(7) Facebook
Scrumtious Easter brunch menu from 1929
history  chicago  easter  brunch  menu  hotel  restaurant 
august 2012 by csrollyson
Hacker Will Expose Potential Security Flaw In Four Million Hotel Room Keycard Locks - Forbes
Not as simple as Bic pens in Kryptonite but a simple electronic gadget can unlock hotel room keycards
hotel  security  lock  hack  keycard  Onity  room  flaw 
july 2012 by csrollyson
Tatiana de Rosnay on Horrible Experiences in Upscale Hotels | Traveler's Tale - WSJ.com
Tongue in cheek yet valuable account of too-hightech hotels subtracting value w gadgets #fb
humor  hotel  europe  usa  travel  book  tour  hightech  2csrollyson 
march 2012 by csrollyson
Unplugging in Chicago
Hysterical & sobering: Web2.0-izen tries "digital detox" in Chicago: can she make it 3 days? Thx @charles #fb
culture  blackberry  iphone  android  social  network  facebook  twitter  mobile  chicago  vacation  2fb  2tw  2snr  hotel  restaurant 
february 2011 by csrollyson
New York, NY housing on Airbnb
NYC lodging last minute, haven't tried this but looks great
NewYorkcity  Nyc  Lodging  Service  Hotel  Community  Rating  Exceptional 
april 2010 by csrollyson

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