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Five Non-Financial Metrics to Take Your Nonprofit Beyond the Numbers | LinkedIn
[comment] Excellent summary of key indicators of nonprofits' viability; I suggested additional ones from #digital #social data
nonprofit  metrics  health  viability  indicator  howto  csrblogcomment  2017  Q4  finance  customer  donor  website  employee  program  funding 
april 2018 by csrollyson
Six Critical Checkpoints for a CCO - Customer Bliss
Excellent concise discussion of when your organization needs a CCO #management #customer #experience #kudos
customer  success  cco  chief  officer  indicator  management  insight  metrics  roadmap  organization  silo  plan  cuture  Q1  2015  2csra  2cdo 
september 2015 by csrollyson

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