recentpopularlog in

csrollyson : insurance   191

« earlier  
FSA vs. HSA: What's the Difference?
One of the clearest comparisons of healthcare savings accounts and flexible spending accounts: how they're alike, how different
healthcare  insurance  benefit  employer  employee  IRS  tax  smb  2017  comparis  hsa  fsa  flexible  spending  savings  account 
6 weeks ago by csrollyson
Better patient experience hinges on improving financial journey
From the Duh Dept: To improve #patient #experience, transform #financial experience, transparency. BTW, firms can improve studies with #agile #digital #ethnography (it's more patient-centric ;^) #CX
healthcare  usa  patient  experience  finance  insurance  payer  stream  2018  survey  customer  Research 
april 2019 by csrollyson
Are sexual abuse victims being diagnosed with a mental disorder they don't have? | Life and style | The Guardian
How the psychiatric establishment and healthcare systems misdiagnose and stigmatize incest survivors and roadblock their healing: the damning label of disgnoses. In psychiatry it is common to take years to get an accurate diagnosis.
sexuality  abuse  psychiatry  psychology  mental  health  borderline  personality  disorder  ptsd  trauma  diagnosis  healthcare  insurance  stigma  incest  stereotype  women  19eyz  treatment  children 
march 2019 by csrollyson
Discussing Costs with Your Patient Can Reduce Financial Toxicity
Not specific to CAR-T, but interesting plea to oncologists to discuss treatment costs with patients to avoid "financial toxicity"
cancer  treatment  cost  application  story  18sbx  sh3  insurance 
february 2019 by csrollyson
Comprehensive Guide For Young Adults | LIVESTRONG
How and why young adults have been neglected in cancer clinical trials and treatments;
18sbx  sh1  young  adult  student  fertility  side  effect  COC  insurance  social  stigma  awareness 
february 2019 by csrollyson
Paying for CAR-T Treatment - The Myeloma Crowd
Useful detail that describes delays in insurance reimbursement for CAR-T
cartcell  insurance  example  reimbursement  hospital  atc  sh4  bullsi  18sbx  dlbcl  medicare  medicaid  payer 
february 2019 by csrollyson
The Patient Is Ready, But the Insurance Is Not
Superb: oncology fellow surveys his colleagues about their frustration with ponderous payer admin procedures [note twitter response]
sh3  sh4  bullsi  payer  insurance  administration  treatment  barrier  q1  2019  twitter  18sbx  oncology 
february 2019 by csrollyson
Corbella: Boy’s life at risk simply because he lives in Alberta | Calgary Herald
Political fight to have CAR-T for boy in Alberta, which doesn't pay for care in other provinces (CAR-T trial in Toronto)
cartcell  canada  alberta  province  healthcare  insurance  clinical  trial  politics  q3  2018  toronto  18sbx  NHL  SH2 
february 2019 by csrollyson
decisions – getting closer and UCSF second opinion – Chemo log
Very detailed post on patient's cancer treatment decisions: here, CAR-T as second line vs. HDC/ASCT
patient  sh1  bullsi  dlbcl  ws1  chemotherapy  2ndline  3rdline  18sbx  insurance  hospital  ATC  sh4  bullsi2 
january 2019 by csrollyson
Regaining My Life After a Diagnosis of Non‑Hodgkin Lymphoma
Young NHL patient tells his story of lymphoma and relapse; and second line treatment HDC/ABMT
patient  story  rchop  nhl  relapse  nurse  18sbx  community  emotion  sh1  ws1  hdcbmt  transplant  transfusion  stageii  lymphoma  ATC  travel  relocation  immigration  philippines  family  insurance  hdcabmt  bullsi 
january 2019 by csrollyson
Our Approach — Lotic Labs
Funds insurance risk management services for water utilities facing #climate #change #weather #wastewater
water  wastewater  insurance  risk  management  fund  chicago  utility  weather  climate  change 
february 2018 by csrollyson
The True Cost of Car Ownership
Useful model calculates components of "total cost of ownership" for new, 5year old and 10year old cars
car  Automobile  cost  insurance  maintenance  gas  fuel  petrol  depreciation  model  finance  transport 
december 2017 by csrollyson
Trump scraps Obamacare subsidies in surprise late-night announcement | US news | The Guardian
Trump continues to chip away at Affordable Care Act but there's no replacement. How is this serving those in need?
healthcare  insurance  usa  trump  obamacare  Q4  2017  subsidy  california  Newyork  lawsuit 
october 2017 by csrollyson
Bernie Sanders unveils universal healthcare bill: 'We will win this struggle' | US news | The Guardian
Sanders opening a dialog for universal #Healthcare. current one third HC cost is admin, that's a huge pot to dip into
healthcare  insurance  obamacare  medicare  legislation  usa 
september 2017 by csrollyson
The Lowdown on College Student Health Insurance
Quick & useful: The basic options for #health #insurance for #college students #parents
16ccc  plan  college  health  insurance  advice  bullsi 
july 2017 by csrollyson
Medicaid recipients in Illinois tough to track - In Other News - Crain's Chicago Business
Excellent analysis of #Illinois #Medicaid operational issues: many Patients don't want care or are hard to find
illinois  healthcare  insurance  payer  medicaid  Statistics  q3  2017  report  exceptional  finance  patient  privacy  aids 
july 2017 by csrollyson
Customer Experience Transformation: One CMO's Powerful Story
[comment] Fantastic, inspiring: CMO jettisons fear marketing for trust-building customer collaboration #cx
trust  customer  experience  fear  marketing  insurance  q2  2017  example  casestudy  collaboration  advertising  cmo  transformation  csrblogcomment 
may 2017 by csrollyson
What does it take to be a chief customer officer?
Emphasizes "the human touch" and using automation to enhance experience & having a global enterprise view
cco  customer  experience  executive  career  insurance  healthcare  payer  medical  global  international  human  automation  artificial  intelligence  service  collaboration  enterprise 
april 2017 by csrollyson
On Customer Empathy | QQSolutions
On-point post on customer empathy and active listening + insurance, hightech
empathy  customer  sochap  active  listening  insurance  example  product  success  music  gaming  microsoft  agency  drivetotrust 
april 2017 by csrollyson
Illinois Renters Insurance 2016 Official Guide
Another take, very pro-insurance: why some landlords insist that tenants have renter's insurance
chicago  apartment  insurance  renter  q3  2016  reference  landlord  tenant  law  MKR 
august 2016 by csrollyson
Can my landlord force me to get renters’ insurance? | Ask RadPad
Brief insight: why some landlords insist that tenants have renter's insurance
chicago  apartment  insurance  renter  q3  2016  reference  landlord  tenant  law  mkr 
august 2016 by csrollyson
Get Free Insurance Quotes | QuoteWizard
Process cludgy, involves phone, not instant either
insurance  ecommerce  website  quote 
august 2016 by csrollyson
Swiss to recognise homeopathy as legitimate medicine - SWI swissinfo.ch
Switzerland ends #conventional #medicine's monopoly on national #health scheme: joining it are homeopathy herbal chinese and acupuncture
switzerland  government  medicine  alternative  homeopathy  acupuncture  national  health  insurance  healthcare  holistic  chinese  conventional  herbal  q2  2016 
april 2016 by csrollyson
Insurance Journal Forums • View topic - Cold on Calling
Client acquisition discussion: how to build a specialty insurance business thru relationhip not cold calls #automotive
insurance  client  customer  acquisition  discussion  relationship  automotive  2009  agency  illinois  channel  professional  telephone  call  experience  smb  howto 
february 2016 by csrollyson
PEMCO: Establishing an engaging customer experience | Insights | West Monroe Partners
#Insurance case study: business strategy approach to #customer #experience strategy: extending call center
customer  experience  casestudy  insurance  strategy  market  analysis  sochap  call  center 
february 2016 by csrollyson
The U.S. Health Care Market: A Strategic View of Consumer Segmentation
Study of 6 #healthcare personas, 4 years apart, measures change in attitude to insurance, medicine, wellness, cost...
2012  persona  segment  usa  healthcare  study  model  patient  insurance  medicine  attitude  habit  2008 
january 2016 by csrollyson
Helena Foulkes— The change agent inside CVS
Future CCO? Great cameo of key CVS exce changemaker + dynamics of pharmacy retail
retail  healthcare  enterprise  merger  executive  customer  experience  history  competition  q3  2015  cancer  pharma  insurance  strategy  cco  2cdo 
september 2015 by csrollyson
Allstate wants to spy on its auto insurance clients, patent reveals
The slow boil to big brother: Allstate to snoop on drivers, passengers, other cars and pedestrians #IoT #automotive #surveillance
insurance  IoT  surveillance  cost  patent  q3  2015  Automobile  firm  customer  experience  risk  camera  smartphone  discussion  2ghcj 
september 2015 by csrollyson
History of Plastic Surgery
INTERESTING timeline/history of plastic surgery & transplant milestones: how many do you know?
medicine  healthcare  usa  europe  history  transplant  automotive  policy  standard  milestone  timeline  physician  provider  insurance  2ghcj  wwii 
january 2015 by csrollyson
4 Inspiring Customer Experience Examples | CustomerThink
EXCELLENT reflections & examples of firms serving customers: bank, insurance, hotel & grocery #kudos @lindaireland
customer  experience  service  example  hotel  bank  Financialservices  grocery  food  healthcare  insurance  new  york  arkansas  2sochap  2csra  2snr  2sbs 
october 2014 by csrollyson
FTC warns companies not to use big data to exclude consumers | Computerworld
DEBATE worth having: #ethics around #BigData, how the U.S. FTC intends to enforce #privacy, anti-discrimination
big  data  Analytics  privacy  government  enforcement  discrimination  insurance  healthcare  marketing  FTC  usa 
september 2014 by csrollyson
How Big Data Brings Marketing and Finance Together - Wes Nichols - Harvard Business Review
Four examples of #marketing collaborating w #finance, using #BigData & #analytics, to break silos, change rules, boost performance
marketing  cmo  cfo  transformation  relationship  collaboration  big  data  analytics  cdo  digital  foundation  q3  2014  example  Financialservices  hightech  CPG  Insurance 
august 2014 by csrollyson
U.K. insurers' digital customer experience left wanting - Social Marketing - BizReport
KPMG report finds #customer #experience poor in insurance; bank, utility & ecommerce also lag [links]
experiential  bank  insurance  ecommerce  utility  customer  experience  research  kpmg  q3  2014  UK  digital  cdo 
july 2014 by csrollyson
Digital Strategy Test: Can You Gain Competitive Advantage? - InformationWeek
CDOs: CEO intervws on #Digital transformation 2edge sword: creates great value yet thin competitive advantage
CEO  digital  strategy  CDO  transformation  I.T.  example  insurance  banking  asia  Financialservices  manufacturing  travel  foundation  cpg  consumer  apparel  customer  experience 
march 2014 by csrollyson
Obama defends latest delay to his healthcare law | Article | US News | Reuters.com
Agree w Obama on this point: uncoupling insurance fr employment will create freer markets
usa  healthcare  accountable  care  act  obama  economy  Employment  delay  mandate  employer  smb  2ghcj  Q1  2014  politics  insurance  medical 
february 2014 by csrollyson
Finding your digital sweet spot | McKinsey & Company
VALUABLE analysis of using #digital #transformation to boost revenue & cut cost-in 10 industries #kudos
q4  2013  digital  transformation  analysis  revenue  cost  industry  banking  transport  retail  grocery  omni  channel  multi  telecom  mobile  airline  hightech  insurance  apparel  hotel  publishing  CDO  strategy  innovation  foundation  2cdo  2csra 
february 2014 by csrollyson
The painful path to Obamacare deadline | Article | Top News | Reuters.com
BEHIND the scenes coyote-ugly timeline of healthcare.gov rollout, riddled w broken promises & mismgmt; at least it's working now (mostly) #fb
accountable  care  act  obama  government  analysis  timeline  usa  healthcare  insurance  exchange  hightech  application  Q4  2013  2ghcj  2csrollyson 
december 2013 by csrollyson
Jellyvision's Beating Benefits Bewilderment: Volume 2 - YouTube
MUSTsee: funny & useful employee benefits video2: "You think employees want insurance education"
employer  employee  benefits  video  humor  organization  education  medical  health  insurance  healthcare 
november 2013 by csrollyson
Doing Better: Making Improvements to HealthCare.gov | HHS.gov/DigitalStrategy
USEFUL post from healthcare.gov developer/PM-what the devt team is doing, how citizens can respond
healthcare  usa  government  insurance  exchange  hightech  i.t.  q4  2013  reflection  howto  exceptional  software  development 
october 2013 by csrollyson
4 capabilities insurers need to master Digital « Accenture BlogPodium
The tech-centric way of meeting connected customer needs: omits most impt, personal touch
digital  insurance  customer  empowerment  Q4  2013  ecommerce  i.t.  pointofview  accenture 
october 2013 by csrollyson
Factbox: Day One of Obamacare exchanges, by the numbers | Article | Top News | Reuters.com
FASCINATING stats of sev. state insurance exchanges' user activity on day1 of operation #Obamacare #Healthcare #ACA #fb #kudos
ACA  Accountable  Care  Act  usa  healthcare  Q4  2013  obamacare  Statistics  exchange  insurance  2ghcj  2csrollyson  2cdo 
october 2013 by csrollyson
« earlier      
per page:    204080120160

Copy this bookmark:





to read