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csrollyson : learning   59

Customer Complaints: Why Angry Customers Are Good for Business
Solid advice for improving your firm's responses to #customer #complaints by listening, apologizing [mean it], empowering employees; customer feedback is research and post gives some tools to improve. I wouldn't use these; they need to be more personal/indiv. #CX
customer  experience  complaint  howto  response  learning  service  csr19  listening  apology 
june 2019 by csrollyson
Learning With Documentary Films: Strategies to Engage Students - Global Learning - Education Week
How to use #documentaries in the classroom for teaching cross-cultural experiences: how and why film screenings can bridge gaps #university #education ^cr
documentary  film  howto  education  classroom  teacher  professor  example  2015  19eyz  screening  learning  teaching  geny  genz  millennial  value  proposition  bullsi  university 
march 2019 by csrollyson
Davis Bicycles!: ‘Car children’ learn less in school
Davis article commenting on Danish study of the benefits of kids' walking/biking to school on their learning
davis  california  cycling  17bern  denmark  study  school  children  commute  walking  driving  car  comparison  learning  infrastructure  city 
november 2017 by csrollyson
For Superpowers, Artificial Intelligence Fuels New Global Arms Race | WIRED
N.B. The same dynamic that gives USA its current edge, consumer #AI apps, will soon advantage #china
artificial  intelligence  machine  learning  economy  military  deterrance  china  russia  USA  Q3  2017  development  2ghcj 
september 2017 by csrollyson
Response to David Byrne's "Eliminating the Human"
[comment] David Byrne's reflection on #hightech elimination of #humans in our lives cc/ @dbtodomundo
human  machine  reflection  csrblogcomment  q2  2017  cdo  cco  ceo  organization  artificial  intelligence  learning  intimacy  pointofview 
may 2017 by csrollyson
What is cognitive computing ? IBM Watson as an example
Useful intro to cognitive computing / machine learning / artificial intelligence | IBM Watson example
ibm  watson  cognitive  computing  pointofview  machine  learning  vendor  2014  definition  reference 
march 2017 by csrollyson
Future of Life Institute - Wikipedia
FLI researches existential risk to humans, largely posed by computers/AI/ML
existential  threat  human  machine  learning  artificial  intelligence  ngo  organization  research  policy  risk 
march 2017 by csrollyson
How Robots Work | HowStuffWorks
Basic definitions and descriptions of robots and their parts
robot  reference  machine  learning 
march 2017 by csrollyson
How Machine Learning Works, As Explained By Google
Useful description of how AI/ML works, w Google examples [intermediate techspeak]
machine  learning  artificial  intelligence  2015  guide  example  google  reference 
march 2017 by csrollyson
Wired - October 2016 by min-mag.com - issuu
Explores how to make machines "accountable" for their decisions since humans don't know their logic
artificial  intelligence  pointofview  machine  learning  accountability  decision  Algorithm 
january 2017 by csrollyson
"New" Rembrandt Created, 347 Years After the Dutch Master's Death | Smart News | Smithsonian
Fancy facsimile: #Machine #learning + #3D printing "paints" a new #Rembrandt - but does it have soul?
big  data  painting  Rembrandt  3D  print  2016  analytics  soul  spirit  facsimile  Algorithm  machine  learning  history  exceptional  2ghcj  2csrollyson 
april 2016 by csrollyson
Four fundamentals of workplace automation | McKinsey & Company
How AI will affect jobs: Machines will automate tasks & boost productivity but need redesign to shift to emotion
artificial  intelligence  report  research  q4  2015  job  employment  transformation  digital  machine  learning  mckinsey  employee  productivity  sochap 
february 2016 by csrollyson
Automation Will Change Jobs More Than Kill Them - The New York Times
Useful #AI analysis: machines will automate at the task—not #job—level & jobs need redesign [link to report]
machine  learning  Algorithm  software  job  automation  Q4  2015  research  mckinsey  human  resources  artificial  intelligence  employee  productivity  digital  transformation 
february 2016 by csrollyson
Handwriting Helps You Learn - Business Insider
New research: Oldfashioned, handwritten notes help learning since they require the brain to instantly synthesize the material
writing  brain  neuroscience  stgr  learning  note  comparison  research  computer  laptop  student  q4  2014 
december 2014 by csrollyson
Design from trust (my Gain talk) | REX
MUSTsee preso on how #industrial #economy organization & design are built on mistrust & control; how to change
design  trust  education  economy  industry  control  conference  interview  user  customer  experience  society  learning  social  video  vision  q4  2014 
november 2014 by csrollyson
mLevel » Casual Learning for the Enterprise
Gamifies employee learning for admin processes; Met at TechInMotion 20aug2014
q3  2014  enterprise  gamification  learning  platform  employee  handbook  employer  productivity 
august 2014 by csrollyson
The Stages Of Learning Something New
Satire of "learning on the Internet" is a MentorMob playlist of other people's animated gifs & vids
humor  satire  learning  process  results  video 
june 2014 by csrollyson
A Learning Secret: Don’t Take Notes with a Laptop - Scientific American
Fascinating research suggests that auditory/kinesthetic/visual senses reinforce the brain's ability to learn from lectures
learning  lecture  meeting  note  process  higher  education  consulting  management  cognition  brain  neuroscience  NLP  Auditory  Kinesthetic  Visual  research  q2  2014  computer  laptop  tablet  phablet  2csrollyson 
june 2014 by csrollyson
Enabling The Machine To CommunicateNarrative Science | Narrative Science
MUSTread disruptive thinking: "there is no reason why the computer itself cannot take on the responsibility of 'making sense' [& communicating insights]"
big  data  analytics  machine  learning  communication  innovation  pointofview  q4  2013  2cdo  CDO  digital  insight 
january 2014 by csrollyson
Why Learning Through Social Networks Is The Future
Learning Is Social: emerging model of how #social #networks accelerate #learning #personal #network Thx @jhagel
higher  education  highschool  teacher  professor  student  learning  network  social  group  platform  pointofview  capability  model  transformation  q4  2013  PLN  Personal  2csrollyson  2cdo 
december 2013 by csrollyson
Why coolness kills creativity | The Big Idea | Te Aria Nui
RARE insight: Brilliant thinking on creativity, conformity, logic, education. So, so true Thx @jhagel #fb
creativity  education  logic  brain  learning  social  conformity  exceptional  limit  crime  politics  activism  power  construction  destruction  analysis  interview  newzealand  2ghcj 
november 2013 by csrollyson
All Can Be Lost: The Risk of Putting Our Knowledge in the Hands of Machines - Nicholas Carr - The Atlantic
MUSTread: How advanced software automation in flying, surgery & driving makes humans dependent and inept; learning atrophy #fb Thx @jhagel
man  machine  computer  automation  q4  2013  reflection  pointofview  exceptional  brain  learning  example  airline  hunter  arctic  driving  medicine  surgery  software  history  2csra 
november 2013 by csrollyson
The Relationship Economy
Tune into Jay on economic disruption: products are no longer the focus, experiences are #SocialBusiness #fb
knowledge  economy  experience  social  channel  business  relationship  trust  creativity  2013  pointofview  learning  leadership  2csrollyson 
march 2013 by csrollyson
The Sun - MentorMob
Good example of custom playlist created in MentorMob
mentormob  learning  software  application  web3.0  astronomy  universe  playlist 
october 2012 by csrollyson
Maryland Student Service Alliance
Example of service learning, which fuses formal education with community service
12lc1  service  learning  school  research  maryland  program  community  education 
june 2011 by csrollyson
Author Nicholas Carr: The Web Shatters Focus, Rewires Brains | Magazine
Reflect on this (if you can ,^) - How is the Net affecting our brains? Thx @jhagel #fb
brain  human  Internet  Intelligence  Research  pointofview  Learning  2csrollyson 
may 2010 by csrollyson

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