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csrollyson : method   12

Data Science and Ethnography: What’s Our Common Ground, and Why Does It Matter? - EPIC
Fascinating and useful: Explicitly juxtaposes #ethnography and #data #science and asks, "What can each discipline learn from the other?" #quantitative #qualitative #CX #research
ethnography  data  science  discussion  method  bias  analysis  discipline  comparison  q1  2018  customer  experience  research  quantitative  qualitative 
may 2019 by csrollyson
How to Use Quantitative and Qualitative Analytics Together
Basic argument and examples for using #quantitative and #qualitative #research together to improve #user #experience #ux
quantitative  qualitative  research  user  experience  example  website  csr19  method  howto 
may 2019 by csrollyson
Can a Deprivation Study Deliver Brand Inspiration?
[commented] How deprivation research asks people to do without some favorite things creates creativity and joy #ethnography #cx #research
deprivation  research  ethnography  csrblogcomment  q2  2019  method  brand  product  csr19 
april 2019 by csrollyson
Netnography - Wikipedia
Another flavor of "digital ethnography" - entry tries to differentiate itself, but its logic is inconsistent
ethnography  reference  comparison  internet  digital  method  analysis  pioneer  community 
march 2019 by csrollyson
How to Conduct Research for Customer Journey Mapping
Exceptional how-to guide for conducting qualitative customer experience research, supplemented with quantitative + links #journey #map #CX
customer  experience  journey  map  research  method  comparison  qualitative  quantitative  survey  interview  social  sentiment  analysis  howto  reference  exceptional  field  study  analytics  csr19  bullsi 
february 2019 by csrollyson
How Dirt Could Save Us From Antibiotic-Resistant Superbugs | WIRED
Antibiotic drug development low while antibiotic resistance grows bc pharma wants profit. here’s a new way..
science  drug  discovery  dna  Q1  2018  earth  method  resistence  pharma  ethics  archeology  Newyorkcity  history  bacteria  example  superbug  culture 
january 2018 by csrollyson
Office 5S - The Lean Office | Randy Siever | Pulse | LinkedIn
Basics of applying 5-S from manufacturing to office environments
lean  manufacturing  office  method  tool  163sa 
june 2016 by csrollyson
Ethnographic and Qualitative Research on Twitter
Excellent discussion of using #Twitter for #ethnography fieldwork; applicable to other #SocialMedia
ethnography  research  twitter  social  media  howto  pointofview  interview  example  field  2010  sanfrancisco  analysis  reference  text  method  cco  sochap  2csra 
march 2016 by csrollyson

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