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csrollyson : offense   2

Customers Can Be a Business “Moat” | LinkedIn
[commented] Asserts that "proactively looking out for customers' interests" can create loyal customers who stay because they *want* to do business with you #cx #customer #experience #trust
customer  experience  business  strategy  competitive  advantage  csrblogcomment  example  comparison  innovation  offense  defense  core  competency 
june 2019 by csrollyson
From Bullets to Megabytes - NYTimes.com
Points out that in cyber war there's no boundary between "offense" & "defense" Thx @charles #fb
software  enterprise  government  warfare  stuxnet  reflection  iran  germany  usa  australia  offense  defense  2ghcj 
february 2011 by csrollyson

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