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(5) WHAT IS A BEEFSTEAK!?: Experience Design with The Chicago Beefsteak - YouTube
Great #CX case study for Chicago steakhouse that offers personal treatment for customers and communal events
customer  experience  casestudy  example  chicago  restaurant  steak  beef  personal  entrepreneur  paleo  primal  lincoln  square  video  craft 
may 2019 by csrollyson
A Murder Case Tests Alexa's Devotion to Your Privacy | WIRED
MUSTread: #PDAs & #concierges snoop on you after the fact--by court order
concierge  personal  digital  assistant  siri  cortana  google  now  spy  surveillance  hack  legal  voice  cloud  recording 
march 2017 by csrollyson
$1 Billion for Dollar Shave Club: Why Every Company Should Worry - NYTimes.com
Another example of a startup that used the cloud for its operations: DSC had only 190 employees & sold for $1B
disruption  subscription  q3  2016  personal  care  acquisition  exit  virtual  consumer  brand  youtube  aws  amazon  cloud  logistics  distribution  2csra  2snr  sochap  2execguide 
july 2016 by csrollyson
Starbucks' CTO brews personalized experiences | CIO
New CIO @Starbucks shares how they're using #BigData & #mobile to drive #customer #experience #retail
starbucks  big  data  personal  experience  customer  loyalty  retail  coffee  restaurant  fastfood  cio  service  example  pioneer  mobile  application  cco  2cdo  2csra  sochap  2snr 
april 2016 by csrollyson
Fast Company Magazine Issue 197 July/August 2015 | Business + Innovation
Up close w @johnlegere & how he's using personality to drive #Tmobile growth; customer & employee response | BTW "légère" ="light" ;^)
ceo  personal  telecom  usa  customer  experience  employee  market  position  strategy  brand  innovation  publicrelations  2cdo  2csra 
september 2015 by csrollyson
Newspapers are just ...old (by @baekdal) #opinion
Reflection & analysis of legacy journalism + WaPo comparison w video blogger on reportage on the Antares rocket fail #kudos
media  newspaper  analysis  example  rocket  launch  failure  q4  2014  video  comparison  personal  journalism  model  blackberry  RIM  mobile  smartphone  2ghcj 
november 2014 by csrollyson
Secrets Of A Frustration-Free Customer Service Experience
3 secrets of great #customer service: self-service, personalization, anticipation #experience
customer  experience  service  example  amazon  personal  automation  siri  self  2sbs 
october 2014 by csrollyson
Pinterest Business Accounts: The Definitive Guide to Getting Started | Social Media Examiner
Differences b/t personal & business Pinterest accts; how to create new bus.acct or convert personal>business #kudos
pinterest  guide  business  account  howto  personal  comparison  q4  2013  Platform 
october 2014 by csrollyson
Apple Gets Intimate — Medium
"Personal" wearables: Apple's 2014 announcements: #mobile #payments, #wearables & larger iPhone
apple  news  personal  reflection  q3  2014  timcook  innovation  IoT  smart  device  smartphone  mobile  payment  Iphone  design  biology  health  sensor  haptics  social  network  wearable 
september 2014 by csrollyson
Five Ways to Win Trust
Which is your fav? Mine's #5 "Trust customers" #kudos
trust  marketing  digital  q4  2013  relationship  personal  sales  b2b  b2c 
december 2013 by csrollyson
Why Learning Through Social Networks Is The Future
Learning Is Social: emerging model of how #social #networks accelerate #learning #personal #network Thx @jhagel
higher  education  highschool  teacher  professor  student  learning  network  social  group  platform  pointofview  capability  model  transformation  q4  2013  PLN  Personal  2csrollyson  2cdo 
december 2013 by csrollyson
Starbucks' Power Over Us Is Bigger Than Coffee: It's Personal. - Forbes
[comment] Questioning #Starbucks' retail store designs: does SB intend to be less comfy & has it dropped #3rdplace? Gr8 discussion in comments #fb
starbucks  customer  experience  Q2  2012  employee  usecase  community  analysis  discussion  exceptional  personal  retail  csrblogcomment  2csra  2cdo 
november 2013 by csrollyson
A Desperate Man Road-Tests Trunk Club | Chicago magazine
Personal account of husband and father buying clothes at retail—then at Trunk Club (why men hate shopping) #kudos #fb
retail  apparel  trunkclub  personal  customer  experience  wife  shopping  humor  ecommerce  2csra  2csrollyson  transformation  disruption 
november 2013 by csrollyson
Things Not To Do In Front of Your Husband - Babble
Old-fashioned & funny: a wife shares personal hygiene habits she never exercises in front of her husband
marriage  wife  husband  relationship  habit  humor  personal  hygiene  culture 
october 2013 by csrollyson
Years From Now Your Grandkids Will Be Able To Google Everything You Did - What's Your Digital S.T.A.M.P.? | Elite Daily
Simple guide to creating your digital legacy; kind of obvious & schtick-ey but useful for framing the concept
personal  development  career  mission  guide  2013  digital  presence 
october 2013 by csrollyson
Can brands be human?
[commented]@PeterKim asks an excellent question: how can brands act human? [commented, yes, they can] #fb
brand  enterprise  social  business  personal  human  pointofview  analysis  media  customer  experience  service  csrblogcomment  q3  2013  2cdo  2csrollyson  2csra  cdo  digital  2sbs 
september 2013 by csrollyson
Rules for week 1 | What about Wilma
Amsterdam woman vows to live paleo for 100 days, here are her rules
paleo  challenge  q2  2013  amsterdam  city  rules  game  food  personal  care  power  social  media  ancestral 
may 2013 by csrollyson
Jane Fonda: Life's third act | Video on TED.com
Must see: Jane Fonda defines life stage for 60+ using great examples; reexamine/relaunch your life at 60.. b/c you'll probably live to 90 #fb #li
boomer  development  personal  individual  video  aging  attitude  life  philosophy  family  longevity  insight  inspiration  parent  child  reflection  exceptional 
may 2012 by csrollyson
Mastering The Uncomfortable Art Of Personal Branding | Fast Company
Valuable insight into how to engage people with a mix of personal and professional details. Cites @garyvee. Could be more valuable if it had mentioned several use cases and the importance of knowing your audience. Be clear about whom you're trying to engage. Imagine yourself across the table with two of three of your stakeholders at lunch, what would you talk about? Those are the kind of details to share. Not random things. Another of the post's valuable points: weave the things together in terms of a story. That will help people relate to what you share and remember you better. We covered this in more detail here: http://bit.ly/blogtwjob2 - see the section under "use scenarios" Thx @melanie_adcock
personal  business  story  brand  howto  insight  social  media  network  twitter  facebook  linkedin  blog  notabene  2execguide 
march 2012 by csrollyson
Enter at Your Own Risk
Seminal example of defining one's personal space in age of transparency; note employer reference Thx @jhagel #li
facebook  transparency  policy  professional  personal  Cross.boundary  politics  exceptional  Wall  employee  employer  social  media  network  business 
october 2011 by csrollyson
» The Single-Changing Method :zenhabits
Excellent zen approach to making changes in your life; seems overly simple, but think about it
lifestyle  transformation  tractics  philosophy  health  fitness  finance  personal  food 
october 2011 by csrollyson
» How I Changed My Life, In Four Lines :zenhabits
MUSTread on 2 levels: how consumer lifestyle cr8s helplessness + practical approach 2change #health #fitness #finance Thx @zen_habits #fb
zen  philosophy  habits  disruption  transformation  tactics  health  finance  personal  running  goal  exceptional  culture  usa  consumer  lifestyle  2blog 
october 2011 by csrollyson
Personalized medicine - Wikipedia, the free encyclopedia
MUSTread: #personalized #medicine & its potential to change the rules #healthcare; good sources #li
healthcare  research  disruption  medicine  personal  genome  2010  casestudy  2csrollyson 
june 2011 by csrollyson
How to stop your executives from being harpooned | Security - InfoWorld
Dark side of social networks: personal phishing ("whaling"): awareness guide #li
executive  phishing  security  social  network  personal  enterprise  email  spoof  guide  exceptional 
may 2011 by csrollyson
Facebook Friends: How to Say No to the Boss - Kommein
General advice about accepting your boss's Facebook invitation; makes the case for employees' rights to a separate personal identify. A few things to add: 1) Use Friend Lists to control access to your types of content (e.g. you can have a Friend list that doesn't have access to your Wall or certain photos); 2) Think about your content; are you out there with your Friends on Facebook? If so, think longer B4 accepting!
Facebook  company  employee  employer  culture  Friend  Boss  Advice  professional  personal  2fb  notabene 
november 2010 by csrollyson
Fitness Forums
Budding community to demo fitness software solution
fitness  88srsp  community  13divmo  13prek  Bullsi  13jjufc  software  personal  trainer 
june 2010 by csrollyson
Personal Trainers | LinkedIn
MEDIUM RATING: networking 4 personal trainers; good focus but only 800 members (largest on LinkedIn); worth exploring, help them build their businesses
linkedin  group  personal  trainer  13pt34  13pt50  13ptbeg  fitness  88srsp  Bullsi 
april 2010 by csrollyson
Mark's Daily Apple
Very broad appeal for serious fitness; highly networked
13fitfr  13fitboom  13jjufc  13prek  13pt34  13pt50  13ptbeg  Bullsi  fitness  88srsp  marathon  primal  paleo  Top20  trainer  personal 
march 2010 by csrollyson
health & fitness - Vibrant Nation
HIGH RATING: exceptional focus and community around 50+ boomer women
13pt50  Blog  community  Social  Network  boomer  women  88srsp  fitness  13fitboom  Bullsi  Top20  personal  trainer  mother 
february 2010 by csrollyson
How To Meet People
Not necessarily dating, but in general
personal  networking  advice  guide  family  friend 
january 2010 by csrollyson
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