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Beware the smart toaster: 18 tips for surviving the surveillance age | Technology | The Guardian
How to #resist @facebook @google #social #network use of your private data: Growing backlash vs data harvesting, profiling, manipulation
internet  facebook  google  backlash  howto  management  surveillance  privacy  resist  q1  2018  behavior  economics  manipulation  purchase 
march 2018 by csrollyson
Midsize Insider: Omnichannel Service: IT Holy Grail or Unholy Mess?
Superb: argues firms' omnichannel efforts put sales before customer experience #kudos
omni  channel  smb  Enterprise  Q4  2013  pointofview  customer  service  ecommerce  return  purchase  2csra  cdo  digital  foundation  2sbs 
december 2013 by csrollyson

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