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Humor and friendly chat in user documentation | CyberText Newsletter
Examining the use of humor in #software user #documentation + detailed example #technical #writing
technical  writing  humor  user  documentation  csr19  example  reflection  3d  howto  software  csrblogcomment 
8 weeks ago by csrollyson
Liberal Arts Hocus Pocus? | | Kalamazoo College
At my 30th reunion, I was interviewed for my reflections on having pursued a liberal arts education; I made special mention of the surprising benefits of studying poetry
kzoo  kalamazoo  video  interview  csr  2012  poetry  liberal  arts  reflection  surprise 
june 2019 by csrollyson
On the Road - Inova Fair Oaks Hospital - The Beryl Institute - Improving the Patient Experience
Inspiring #casestudy of a #patient #experience #journey initiative at a Virginia #hospital + example #service #design artifacts #healthcare #cx
patient  customer  experience  journey  map  example  casestudy  hospital  virginia  emergency  hall  collaboration  reflection  healthcare  service  design  csr19 
april 2019 by csrollyson
I Miss Cancer
Out of our orbit, but a different take on having cancer
sh1  emotion  treatment  18sbx  chemotherapy  family  reflection 
february 2019 by csrollyson
Why Isn't Mark Judge Testifying Before the Senate? - The Atlantic
Wow: “Imagine how different the country would be if Kavanaugh’s defenders could extend their empathy for him to the average American who comes in contact with the criminal-justice system.”
supreme  court  nomination  Q3  2018  reflection  insight  analysis  exceptional  sexuality  metoo 
september 2018 by csrollyson
Survival of the Richest – Future Human – Medium
Sobering must-read: insight into fabulously wealthy hightech investor fears—and what they mean to you and me
hightech  billionaire  fear  security  apocalypse  climate  change  environment  professor  Q3  2018  csrblogcomment  imsight  reflection 
july 2018 by csrollyson
We're getting better and better at manipulating videos to create false images...
[comment] How manipulation of digital artifacts could hurt large impersonal organizations the most
csrblogcomment  digital  manipulation  2018  q2  video  artifact  fake  reflection  organization  bureaucracy 
june 2018 by csrollyson
Opinion | John McCain Battles Donald Trump With His Dying Breaths - The New York Times
Reflection on @JohnMccain and #trump in terms of morals, comportment, ego, service to country
pointofview  politics  2018  q2  mccain  republican  trump  bush  comparison  vietnam  honor  service  narcissism  palin  reflection  ego 
may 2018 by csrollyson
Using The Old Mac OS Is Pure Zen
Reflecting on interface design through the lens of MacOS, 1980s versions
macintosh  interface  design  Operating_systems  color  black  white  comparison  reflection  2018 
may 2018 by csrollyson
The Plunging Morale of America’s Service Members - The Atlantic
US Marine’s poignant analysis & reflection on the lack of mission, care, integrity & leadership [the USA in desperate need of King energy]
warrior  marine  soldier  usa  king  Q2  2018  reflection  history  exceptional  vietnam  was  obama  trump  policy  mission  congress  state  department  dod  iraq  afghanistan  wwii 
april 2018 by csrollyson
How Yahoo Killed Flickr and Lost the Internet
Long reflection of the slow death of Flickr at Yahoo's hand; sadly, I experienced most of the pain cited
flickr  yahoo  2012  reflection  analysis  acquisition  story  startup  photo  instagram  facebook  dodgeball  foursquare  comparison  founder 
january 2018 by csrollyson
Overlooked support: #College #Applications Don't Have to Be Sink-or-Swim ^cr
You don't have to go it alone during the #college #application process: here're some resources
college  16ccc  twt  apply  howto  bullsi  story  reflection 
august 2017 by csrollyson
Emotional journey: How I Felt After Deciding On A #College & applied ED ^cr
Nice self-reflection on her emotional journey during the #college #application process & what she learned
apply  college  16ccc  twt  reflection  psychology  highschool  early  decision  choice  attitude  bullsi 
august 2017 by csrollyson
SPELMAN COLLEGE VLOG #2| MOVE IN DAY - YouTube
Moving to College experience, nice reflection on life at home [series]
college  move  home  highschool  16ccc  success  hack  vlog  youtube  ws1  ws2  reflection 
august 2017 by csrollyson
Response to David Byrne's "Eliminating the Human"
[comment] David Byrne's reflection on #hightech elimination of #humans in our lives cc/ @dbtodomundo
human  machine  reflection  csrblogcomment  q2  2017  cdo  cco  ceo  organization  artificial  intelligence  learning  intimacy  pointofview 
may 2017 by csrollyson
Digital Transformation Requires Total Organizational Commitment | TechCrunch
[comment] Transformation hasn't changed in decades; I contribute a new way to think about it
q1  2016  digital  transformation  organization  cdo  csrblogcomment  culture  history  reflection  ceo  enterprise 
may 2017 by csrollyson
How to Move through Life with an Edge | Mark's Daily Apple
SUPERB advice for finding/stretching your limits as you age, physically & mentally
aging  philosophy  attitude  workout  example  autonomy  athlete  father  son  peak  performance  life  stage  reflection  advice 
march 2017 by csrollyson
Comments
Obama campaigner reflects on the past and future
obama  trump  pointofview  reflection  democrat  minnesota  2008  campaign  Q1  2017  politics  usa  president 
january 2017 by csrollyson
Bill Gates, Warren Buffett, and Oprah Winfrey All Use the 5-Hour Rule | Inc.com
Obvious but too oft forgotten: Create space for yourself, don't allow yourself to merely respond to stimuli
productivity  reading  thinking  reflection  pointofview  q3  2016  behavior  howto  2sbs  2csra 
august 2016 by csrollyson
Where Your Power’s Hiding — umair haque
How to find your power: Own your wounds and stop hiding them; you'll start living w/o fear and w joy
courage  pointofview  q2  2016  power  reflection  insight  trust  honesty  wound  12th  house 
june 2016 by csrollyson
Describing Personas — Medium
Useful riff on #persona #design: focus on characteristics that matter to develop empathy in context
reflection  persona  research  design  marketing  empathy  Q1  2016  pitfall  stereotype 
may 2016 by csrollyson
A New Growth Theory — Work Futures
[commented] Rethinking "the firm" in today's pervasive networked ecosystem: How to thrive
economics  network  industrial  knowledge  economy  csrblogcomment  q2  2016  pointofview  transaction  cost  platform  firm  customer  partner  reflection  vision  2snr  2csra  2sbs  sochap 
may 2016 by csrollyson
The Colombia Conversation | The University of Chicago Booth School of Business
A #utility executive and a consultant discuss Colombia's recovery from domination of drug cartels
colombia  development  insight  utility  crime  drug  economy  Medellin  recovery  reflection  interview  transformation  Andes  Americas 
may 2016 by csrollyson
Some fairy tales may be 6000 years old | Science | AAAS
Applying #analytics to #fairy #tales, tracing #culture thru language trees + why tales endure
evolution  asia  europe  folklore  fairy  tale  analytics  analysis  language  culture  paleo  ancestral  research  2016  mysticism  family  anthropology  reflection  2ghcj  2csrollyson  2cdo  2csra 
april 2016 by csrollyson
The Power of Aloneness: Quotes on Solitude
[commented] How solitude is the basis of #relationship & #leadership; First one must transcend the fear of being alone
aloneness  reflection  csrblogcomment  relationship  trust  development  courage  truth  2016  q2  pointofview  leadership  effectiveness  fear  introvert  extravert  solitude  2csrollyson  social 
april 2016 by csrollyson
» ethnography The Sociological Imagination
Diverse blog posts involving ethnography and less formal studies of people
ethnography  reference  blog  pointofview  analysis  reflection  community  sociology  anthropology  experiential 
march 2016 by csrollyson
Does Apple Use Jobs-to-be-Done — Jobs To Be Done — Medium
Riff on #Apple focus on #customer #experience & user-focused #design shows how #JobsToBeDone works
JTBD  example  Apple  design  powerbook  history  pioneer  customer  experience  reference  Q3  2015  reflection  cco  sochap  2csra  2cdo 
march 2016 by csrollyson
Jobs To Be Done — Medium
Medium's #JTBD articles: great range of perspectives
JTBD  reference  reflection  experiential  sochap  cco 
march 2016 by csrollyson
The 21st Century Philosophers | Fast Forward | OZY
MUSTread: How AI & robotics demand reframing philosophy & ethics as active future-focused disciplines
technology  philosophy  reflection  siliconvalley  artificial  intelligence  robot  legal  future  past  2cdo  cdo  cco  2ghcj 
january 2016 by csrollyson
The Chairs Are Where the People Go
Short reflection on streetscapes and human behavior #kudos @annie_l_lin
Sociology  street  reflection  behavior  urbanism  user  experience  service  design 
november 2015 by csrollyson
My Father and the Onion — Father's Day | The Kitchn
Fantastic short reflection on family relationships and cooking together
relationship  family  kitchen  cooking  reflection  sibling  mother 
november 2015 by csrollyson
Why I’m glad Jack is back at Twitter — Medium
Awesome: Ev Williams, #Twitter co-founder, personally reflects on his role in #CEO #search process #fb
twitter  ceo  pointofview  search  reflection  cofounder  q4  2015  leadership  management  executive  succession  boomerang  professional  exceptional 
october 2015 by csrollyson
This is Service Design Thinking
A survey of opinion and guidance on practicing service design; 20+ authors
service  design  book  summary  practice  2012  reference  howto  pointofview  reflection 
september 2015 by csrollyson
Service design: An interview with Andy Polaine | User Experience Podcast
Wide-ranging interview on #service #design: How it's developing, how it relates to other design+impact on #cx #ux
service  design  pioneer  podcast  interview  reference  audio  studio  enterprise  acquisition  reflection  Q4  2014  user  experience  comparison  customer  2cco 
september 2015 by csrollyson
An Atlas of Strategy Traps
Deft entertaining treatment of patterns in business strategy
strategy  enterprise  history  model  pointofview  reflection  bcg 
september 2015 by csrollyson
Was I wrong about Chief Digital Officers? | Econsultancy
Reflecting on transformer v. ambassador models for CDOs - muddles w CCO
cdo  cco  uk  comparison  reflection  q3  2015  model  organization  transformation  career 
september 2015 by csrollyson
Beyond Functions
Reflection on organizations' need to evolve past traditional functions
cco  organization  evolution  innovation  structure  corporate  enterprise  reflection  function  history  Q1  2013 
august 2015 by csrollyson
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